Sentences with phrase «design staff reports»

The Hospitality Design staff reports on breaking hospitality and restaurant business development news, pointing out what's happening in the hospitality industry's global expansion.

Not exact matches

Comments received by the Department and media reports also indicate that many financial institutions already had completed or largely completed work to establish policies and procedures necessary to make the business structure and practice shifts required by the Impartial Conduct Standards earlier this year (e.g., drafting and implementing training for staff, drafting client correspondence and explanations of revised product and service offerings, negotiating changes to agreements with product manufacturers as part of their approach to compliance with the PTEs, changing employee and agent compensation structures, and designing conflict - free product offerings), and the Department believes that financial institutions may use this compliance infrastructure to ensure that they meet the Impartial Conduct Standards after taking the additional Start Printed Page 16910sixty days for an orderly transition between June 9, 2017, and January 1, 2018.
Emergency services have treated Apple staff for injuries caused by walking into glazed walls at the company's new Foster + Partners - designed Apple Park campus in Cupertino, California, according to reports.
She reviewed manuscripts for publication, providing technical assistance to the public and professionals, and collaborated with NCHS staff and outside researchers to initiate, plan, design and author special analytic reports and presentations to the public health community.
* Complex project management * Supervision of junior and mid-level staff * Email or speechwriting for political campaign or office * Email list segmentation and mass mail platforms * Graphic design and page layout * Statistical analysis and reporting * Online marketing and fundraising
Staff Report TheStatehouseFile.com INDIANAPOLIS — A seven - part public safety plan unveiled by Democratic candidate for governor John Gregg Thursday is designed to tackle the state's...
In its Report, «Pre-application Safety Evaluation: Report for the Power Reactor Innovative Small Module (PRISM) Liquid Metal Reactor,» the U.S. Nuclear Regulatory Commission (NRC) stated: «On the basis of the review performed, the staff, with the ACRS in agreement, concludes that no obvious impediments to licensing the PRISM design have been identified.»
Gladstone is committed to ensuring that the design, conduct, and reporting of any research involving Gladstone staff will not be biased by any conflicting financial interest of any researcher, his / her spouse, and / or dependent children.
During months 7 to 24, participants in the standard intervention group self - reported their daily intake using a website designed for this study, and this information was available to the staff during the intervention telephone contacts.
Art technician checklist Complete middle school and high school curriculum Health and safety policy Staff handbook Cross curricular links Report comment bank Art terms Art and design process mind map History of art - notable dates Careers in art slideshow.
Schools that run their own outside school hours care can tailor the design and pricing of their programs, and generate reports on operation, hours, fees, staff number or other administrative matters.
Application - Related Support: Technical, Client Use including Assessment and Instructional Design and Report Use provided by ATI staff at no additional charge.
The CHARACTERplus ® School Report is a survey of staff, students, and parents designed to assess individuals» opinions, feelings, and beliefs about the school.
UPDATE, 2:15 p.m. EST: At a press conference following the report's release, Speaker of the House Brian Bosma stopped short of saying whether Bennett's staff was right to use Christel House Academy — a top performer under the state's previous accountability system — as a benchmark for designing the new system.
At a press conference following the report's release, Speaker of the House Brian Bosma stopped short of saying whether Bennett's staff was right to use Christel House Academy — a top performer under the state's previous accountability system — as a benchmark for designing the new system.
Reporting to Kristin is the staff of the Philadelphia - headquartered publisher — including editorial, marketing / publicity, design, and the miniature editions program.
Perhaps, but if you have a large CD portfolio you might have to make it a full - time job, hire an experienced financial staff to help you and design computer reports to help you track your CDs and their interest payments.
Direct Expenditures U.S. Biennial (the organization that produces Prospect New Orleans) and the Contemporary Arts Center (a key exhibition venue) reported a combined $ 2,847,497 million in exhibition expenditures in New Orleans, including payments to permanent and temporary staff, contracts with both New Orleans and New York companies for design, promotional services, construction, and event planning.
This newsletter discusses the publishing of rivers climate change indicators for the British Columbia (BC) Ministry of Environment and Climate Change Strategy, engineering design values for Island Health, progress on the development of the Climate Tool for Engineers, new partnerships with the Blueberry Council of BC and the Comox Valley Regional District, a paper on projected changes to summer mean wet bulb globe temperatures led by Chao Li, a Canadian Meteorological and Oceanographic Society article on extreme wildfire risk in the Fort McMurray area by Megan Kirchmeier - Young, a staff profile on Dr. Gildas Dayon, the PCIC Climate Seminar Series, a welcome to doctoral student Yaheng Tan, the release of PCIC's 2016 - 2017 Corporate Report, the release of a Science Brief on snowmelt and drought, the publishing of Climate Change Projections for the Cowichan Valley Regional District and State of the Physical, Biological and Selected Fishery Resources of Pacific Canadian Marine Ecosystems in 2016, as well as peer - reviewed publications since the last newsletter.
Non-scientist political appointees in the Bush White House, most notably CEQ Chief of Staff Philip Cooney, made hundreds of edits to the Plan, each of which was designed either «to manufacture or elevate existing scientific uncertainties» or «to delete or downplay evidence of the human effect on global warming,» as reported in our recent CSPW White Paper.
Our assistance in this area covers notably the preparation of the legally required economic reports, the presentation and negotiation of such reports with the staff representative bodies, the design, preparation, negotiation and follow - up of so - called Plans de Sauvegarde de l'Emploi (i.e. collective lay - off plans) and voluntary separation plans.
administrative, Asset Management, ATM, Banking, budget management, budget preparation, budget, cable, change management, compliance reporting, hardware, consultant, client management, conversion, client, clients, Customer Relations, customer satisfaction, databases, decision making, Delivery, Dell, desktops, documentation, driving, due diligence, Facilities Management, financial, Help Desk, HP, inventory, Leadership, team leadership, leadership skills, Lexmark printers, managing, Marketing, meetings, Mental Health, Office, negotiation, Network, order entry, PC's, personnel, policies, problem resolution, process design, processes, Procurement, progress, Project Management, Project Coordination, proposal, quality, quality assurance, Retail, risk management, Sales, scheduling, schematics, SDLC, sound, specification, Staff Management, strategy, T - 1, unique, upgrades, vision, workshops
¥ Collaborated with other managers on new project designs ¥ Maintained telephony systems at various locations ¥ Prepared detailed project assessments including cost projections ¥ Performed site inspections and prepared related reports as requested ¥ Ensured compliance with quality assurance procedures ¥ Prepared project life cycle assessments ¥ Approved overtime pay on a per project basis ¥ Monitored national and international market infrastructures ¥ Tested new designs prior to full implementation ¥ Provided staff training on telecom procedures and project specifics ¥ Ensured project completion according to predetermined timeline ¥ Prepared maintained and reviewed project cost reports.
How do I handle requests for such references?Thank you so much for your help!CherylCHERYL M. EARLE3407 Old Dobbin Road, Montgomery, Alabama 36116 - 1903Home Phone: 334-215-3706 Cell Phone: 334-233-2631 Fax: 334-273-0477 E-mail: [email protected] position managing legal discovery and document review with opportunity to assist attorneys with civil litigationBAR ADMISSIONAlabama State Bar, 1999LAW - RELATED EXPERIENCELaw Firm, AlabamaResearch Attorney for Special Projects, Mass Torts Department, November 2001 — February 2008 • Managed Multi-District Litigation (MDL) Document Depository (September 2002 to February 2008) o Reviewed more than 1 million pages of evidentiary documents for litigation purposes and for inclusion in electronic databaseso Coordinated document review assignments with attorneys at local depository and at other sites across the USo Retrieved, reviewed and coded documents in Concordance and Summation legal databaseso Prepared memoranda and spreadsheets providing detailed analysis of discovery materials • Aided attorneys and support staff with processing and preparation of personal injury claims and litigationo Conducted legal research and drafted pleadingso Conducted supplementary online research for additional documents and information pertinent to litigationo Assisted with preparation of correspondence to clients and referring attorneyso Contacted clients for additional information needed in case preparation, litigation, and potential settlementso Prepared and input case intakes and referrals into databaseLaw School, AlabamaStudent Intern, Alabama Disabilities Advocacy Program (ADAP), August 1996 — June 1997 • Participated in law school clinical program under third - year law student practice rule (as authorized by Alabama Supreme Court) o Assisted attorneys and advocates in cases involving mentally ill patients confined to state mental health facilitieso Interviewed clients in person (at state facilities) and over the phoneo Worked with clients, attorneys, and social workers to investigate and resolve issues concerning involuntary confinement and treatmento Aided in legal research on an appellate brief submitted to the U. S. Court of Appeals for the Eleventh Circuit (ruling granted in favor of our client) Faculty Research Assistant for Library Services, Bounds Law Library, March 1996 — June 1997 • Prepared research and teaching materials for law school faculty; worked 20 hours per week while matriculating 10 - 15 hours per semester) o Investigated copyright issues related to procuring and reproducing texts for academic useo Conducted legal research using WESTLAW, LEXIS and the InternetADDITIONAL RELEVANT EXPERIENCEManufacturing Company (MC), Montgomery, AlabamaAdministrative Assistant and Cost Analyst, Materials Purchasing Department, April 1999 — September 2001 • Assisted materials buyers in negotiating and preparing commodities contracts between raw materials suppliers and MC for manufacturing plants in the US and Mexicoo Assisted Legal Department at MC's corporate headquarters with coordination and preparation of documents for litigationo Notified and educated suppliers about MC's freight - on - board policy and its corresponding Uniform Commercial Code (UCC) provisions; result was the reduction of freight claims for both the company and its supplierso Prepared contracts and purchase orders for raw materials and capital projects involving plant maintenanceo Solicited price quotations from current vendors and established Excel spreadsheet format which simplified quote submission process and allowed MC to track and compare usage volumes and costs over timeo Prepared and analyzed cost reports used by materials buyers and production planners in purchasing decisions, including cost reductions, materials consolidation, and selection of vendorso Acted as liaison between vendors and the Purchasing, Transportation and Accounting Departments on issues concerning inbound freight, commercial carriers, and payment terms for commodities, resulting in reductions in freight costs and greater payment discounts for raw materialso Established online databases and printed directories for the Purchasing Department, allowing buyers to have easier and faster access to current vendor informationo Completed Year 2000 (Y2K) compliance project, which involved data collection and communication with MC's past, present, and potential materials suppliers and service providersNot - For - Profit Organization, AlabamaAdministrative Assistant, Combined Federal Campaign, September 1998 — January 1999 • Aided Campaign Director with 1998 Federal Campaigns (CFCs) in City 1 and City 2, which together generated nearly $ 700,000 for more than 1,000 local, national and international charitieso Prepared weekly reports on donations using WordPerfect, Microsoft Word, Excel and dBase IVo Wrote script for Talent Showcase at City 1's 1998 CFC Kickoffo Assisted Director with merger of the City 1 and City 2 CFCs in 1999Regional Bank, AlabamaAdministrative Assistant, Year 2000 (Y2K) Department, March — June 1998 • Worked with Vice President of Corporate Projects on short - term project for the bank's Y2K Departmento Analyzed and processed data on Y2K readiness for all branches of Bank throughout the southeastern USo Organized meetings for personnel of Banko Communicated with vendors of computer hardware, software, and office equipment to request information on Y2K complianceo Prepared compliance files for Federal Reserve auditso Prepared in - house memoranda and reports using Microsoft Word and ExcelRecord / Music Promotion Company, AlabamaRecord Pool Co-Founder; Office Manager, September 1990 — December 1991 • Co-founded record pool to enhance promotion of music in Alabama and the southeastern USo Procured and distributed records from major and independent labels for club, radio and mobile disc jockeyso Coordinated jointly sponsored promotional events with record companies, radio stations and clubso Designed, wrote, and published bi-weekly reports and brochures to inform the music industry of the progress and popularity of music and performers in the region, with specific focus on the Alabama music sceneMajor University, AlabamaGraduate Research Assistant, AUM Department of Marketing, June 1989 — August 1990 • Worked 13 - 20 hours per week as a research assistant to Marketing faculty while carrying a full course load in the MBA programo Analyzed consumer surveys used in academic researcho Assisted Conference Chairperson with coordination for Atlantic Marketing Association (AMA) annual meeting (October 1989) o Co-authored five - year index and classification of AMA Proceedings (published Fall 1991) EDUCATIONLaw School, AlabamaJuris Doctor (JD), 1997 • Scholarshipso Seybourn H. Lynne Scholarship, 1996 - 97o Dexter C. Hobbs Memorial Scholarship, 1995 - 96o E. W. Godbey Memorial Scholarship, 1994 - 95 • Honorso Who's Who Among American Law School Students, 1996 - 94o Arthur Davis Shores Award, 1997 • Activitieso Frederick Douglass Moot Court Team Manager, 1996 - 97 Southern Regional Competition, Second Place National Competition, Eighth Placeo John A. Campbell Moot Court Competition, Spring 1996o Black Law Students Association Delegate, BLSA National Convention, 1997 Co-Chairperson, Public Relations Committee, 1996 - 97 Chairperson, Public Relations Committee, 1995 - 96 BLSA President's Award, 1996 and 1997o American Bar Association, 1996 - 97 Entertainment and Sports Industries Forum Intellectual Property Section Law Student Divisiono LAWS Student Group Leader, 1995 - 96Major University, AlabamaMaster of Business Administration (MBA), 1990Bachelor of Science in Business Administration (B.S.B.A.), 1988 (Major: Marketing — Advertising and Promotion Track) • Honorso Dean's List • Activitieso National Student Advertising Competition Team, 1988 - 90 Seventh District Competition: Third Place, 1990o Marketing Club, 1987 - 90 Vice President — Career Development, 1988 - 89o Public Relations / Advertising (PR / AD) Club, 1988 - 90 Charter Member, 1988 Active in fund - raising and membership driveso Theater Guild, 1988 - 90 Screening Committee, 1989REFERENCESAvailable upon request
I have handled many major responsibilities such as managing overall operations and research program, designing, developing and evaluating research ideas for the projects, developing and implementing various strategies, preparing written reports regarding the study findings, providing assistance to the entire staff, and establishing and maintaining the communication with other offices and departments.
Assist finance staff members in design and preparation of informational reports for internal and external use
Jan 2015 — Present Nestle Foods, Piscataway, NJ Compliance Officer • Develop compliance aides and implement compliance strategies • Plan and execute compliance monitoring reviews and set up management reporting • Research, examine, and track developments in state and federal regulations • Carry out corrective action as required • Develop policies and procedures for risk management • Manage assessment and measurement of over-all risks • Design and construct tests to monitor compliance • Educate staff on compliance issues and procedures • Review marketing and advertising materials
Acting as the printed circuit board group supervisor, prepared monthly productivity reports and employee activity logs while supervising design staff.
• Confer with executives and other staff members to determine their event planning needs • Determine the type of place and resources that will be needed for the event in question • Coordinate procurement of resources and materials for each seminar, meeting and workshop • Create and maintain liaison with suppliers and vendors to secure services such as catering • Design and develop meeting packs and ensure that they are distributed prior to the beginning of the meeting • Wrote meeting briefs and agendas to keep members informed of the purpose of the meeting • Make travel and accommodation arrangements for members for meetings held outside the city or country • Inspect sites to determine suitability and compile trip reports to provide feedback to the management • Negotiate vendor contracts to arrive at best possible quote for each planned event
Essential job duties highlighted on a successful resume sample are modeling new ideas, coordinating junior staff, conducting research, monitoring competition work, liaising with other departments in the company, creating technical plans, testing designs, and writing reports.
• Studied plans for hydraulic modeling and designed associated tasks for creating storm water drainage and flood management systems • Developed reports on the engineering studies to coordinate technical staff with engineering on projects • Created blueprints and presentation drawings
Maintained current grants and solicited new funding sources, prepared budgets, designed and implemented community programs, generated monthly reports, managed staff, and directed the after school program while overseeing the community computer center.
Office Assistant — Hawthorne Community College, Rochester, NY — December 2013 — May 2017 • Used data to create spreadsheets, informational reports, and basic PowerPoint presentations • Ensured that student issues were promptly addressed by scheduling meetings between staff members and students • Recorded registration fees with 100 percent accuracy for two consecutive years; turned information over to accounting department • Communicated with various departments to ensure all student data was accurate and current • Presented a positive image of the school by warmly greeting visitors and prospective studentsOffice Assistant — Yellow Cloud Web Design, Los Angeles, CA — September 2011 — February 2013 • Updated company website to keep web visitors and customers knowledgeable of current business developments • Helped drive business by contacting prospective customers and finding new leads • Answered telephones and informed callers about basic business operations • Received promotion to senior office secretary after six months
• Produced monthly deliverable reports • Developed relationships between internal and external staff, managed and liaised business affairs and communications between staff and non-finance employees • Used SAP and Hyperion Essbase to generate financial models • Designed and maintained databases, reports and all queries needed to develop financial analytics for department
• Establish and monitor patient care standards and make recommendations for plausible changes within the system • Design educational programs for patients and their families and assist nursing staff in implementing these programs • Develop and implement interdisciplinary plans of care for complex and / or high risk patients • Provide feedback to physicians and other healthcare professionals to assist them in handling the needs of each individual patient • Perform clinical evaluations and make clinical judgements to resolve complex nursing issues • Serve as a clinical expert in delivery of perioperative care and assist in the provision of surgical care • Decide where and how to allocate nursing staff and associated resources • Assess patients to determine their conditions and develop and implement specialized treatment plans • Analyze patient data and outcomes and write correlating reports
• Develop and implement departmental administrative procedures • Manage calendars and schedules • Organize meetings and seminars and handle material acquisition duties • Ensure that university executives are appropriately prepared for meetings and conferences • Provide needed administrative support to student services • Plan the various logistics of university events such as budgets, speakers, promotions and communications) • Provide administrative support to HR by assisting with interviews and providing needed information • Provide administrative support to accounting department by preparing forecasts and reconciling budgets • Write and coordinate grant applications • Draft correspondence and prepare presentations • Take and record minutes of meetings • Prepare notices, memos and university agendas • Research information and record research summaries for university staff • Assist in designing and implementing university policies and procedures • Coordinate university affairs and events • Serve as a liaison to faculty, staff and alumni • Open, review and distribute incoming mail • Plan and arrange conferences and communicate arrangements to appropriate individuals • Supervise, monitor and coordinate activities of administrative staff • Take dictation from staff and faculty to prepare manuscripts and correspondence • Proofread and correct documents • Entertain visitors in the absence of supervisors • Maintain inventory of office supplies and equipment • Order supplies and manage paperwork necessary for purchasing • Design office filing systems and handle office records • Compile information provided by staff and faculty and organize it in the form of reports • Resolve routine conflicts • Follow up and track work flow and provide needed support to various projects • Train subordinates and assign appropriate work duties • Answer, screen and route incoming calls
Areas of Expertise Cross Functional Team Building Staff Development Agile & Waterfall Methodology PMO Solution Development Life Cycle Vendor Management Project and Resource Planning Scheduling Budgeting Risk Mitigation Negotiation Strategic Planning Sales Support Mission Critical Applications Product Management Medicaid & Medicare Encounter Reporting Solution Design RAPS EDPS
Responsibilities Aided in the preparation of key business reports and proposals designed to help the company meet their goals Set up business meetings and prepared reports for the meetings Worked directly with clients and handled client queries and resolved any issues that arose Trained new staff members and updated them on the projects at hand helping to ease their transition into the company Implemented software programs that helped speed up production and improved internal communications
Core Competencies Administrative Management • Daily Operations Oversight • Reporting • Client Relations • Web Design Communication • Data Entry • Operations Improvement • Efficiency Enhancements • Payroll / Benefits Staff Training / Development • Sales / Marketing • Inventory Management • Purchasing / Procurement
Brand Marketing and Promotional Design — Selected Duties and Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while developing brand promotion strategies through the tactical assessment and analysis of target markets, clients, and consumers Manage all aspects of publication and promotional media design, including content development, pre-promotional material utilization, budgetary considerations, and deadline adherence Monitor all campaigns from initiation to completion, executing changes and modifications as needed to ensure program success Provide guidance and leadership with respect to marketing campaign strategy development, benchmarking, implementation, post-execution analysis, theme development, and process optimization Measure the success of marketing initiatives using data and related key metrics, ROI considerations, and related data, ensuring the maximization of competitive abilities while providing regular and ad - hoc reporting to both and clients Partner with advertising operations and other teams as needed to troubleshoot delivery issues and optimize campaign performance within the limits of available material and resource inventories as well as related logistical concerns Utilize talent among team with focused collaboration and the promotion of a performance - based environment leveraging individual talents for group benefit, soliciting creative materials from internal teams and external agencies per established specifications Screen and test submitted materials to ensure compliance with technical considerations and client specifications Address key client queries and resolve them in an expedited manner while communicating status updates across all teams, promoting sustained revenue growth through client retention, relationship development, and program success Meet and exceed all marketing targets while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, and the respective marketplace, including pricing and regulatory trends, client requirements, competitor strategies, and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to ensure client satisfaction, timely implementation, and operational effiDesign — Selected Duties and Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while developing brand promotion strategies through the tactical assessment and analysis of target markets, clients, and consumers Manage all aspects of publication and promotional media design, including content development, pre-promotional material utilization, budgetary considerations, and deadline adherence Monitor all campaigns from initiation to completion, executing changes and modifications as needed to ensure program success Provide guidance and leadership with respect to marketing campaign strategy development, benchmarking, implementation, post-execution analysis, theme development, and process optimization Measure the success of marketing initiatives using data and related key metrics, ROI considerations, and related data, ensuring the maximization of competitive abilities while providing regular and ad - hoc reporting to both and clients Partner with advertising operations and other teams as needed to troubleshoot delivery issues and optimize campaign performance within the limits of available material and resource inventories as well as related logistical concerns Utilize talent among team with focused collaboration and the promotion of a performance - based environment leveraging individual talents for group benefit, soliciting creative materials from internal teams and external agencies per established specifications Screen and test submitted materials to ensure compliance with technical considerations and client specifications Address key client queries and resolve them in an expedited manner while communicating status updates across all teams, promoting sustained revenue growth through client retention, relationship development, and program success Meet and exceed all marketing targets while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, and the respective marketplace, including pricing and regulatory trends, client requirements, competitor strategies, and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to ensure client satisfaction, timely implementation, and operational effidesign, including content development, pre-promotional material utilization, budgetary considerations, and deadline adherence Monitor all campaigns from initiation to completion, executing changes and modifications as needed to ensure program success Provide guidance and leadership with respect to marketing campaign strategy development, benchmarking, implementation, post-execution analysis, theme development, and process optimization Measure the success of marketing initiatives using data and related key metrics, ROI considerations, and related data, ensuring the maximization of competitive abilities while providing regular and ad - hoc reporting to both and clients Partner with advertising operations and other teams as needed to troubleshoot delivery issues and optimize campaign performance within the limits of available material and resource inventories as well as related logistical concerns Utilize talent among team with focused collaboration and the promotion of a performance - based environment leveraging individual talents for group benefit, soliciting creative materials from internal teams and external agencies per established specifications Screen and test submitted materials to ensure compliance with technical considerations and client specifications Address key client queries and resolve them in an expedited manner while communicating status updates across all teams, promoting sustained revenue growth through client retention, relationship development, and program success Meet and exceed all marketing targets while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, and the respective marketplace, including pricing and regulatory trends, client requirements, competitor strategies, and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to ensure client satisfaction, timely implementation, and operational efficiency
Coordinated with the Continuous Improvement and Design Department to reduce labor expense by 22 % Review financial statements, sales and activity reports Adjust projection data to measure productivity and manage expenses Manage staff, prepare work schedules, and assign specific duties per leadership skills Establish and implement departmental policies, goals, objectives, and procedures Determine staffing requirements such as interviews, hiring, and training new employees Plan, direct, and coordinate activities such as sales promotions across multiple departments to exceed sales goals Coach and provide real time feedback to employees to assist with development and expectations Research and analyze process breakdowns and coordinate with appropriate employees to identify and solve problems Writes and administers effective documentation.
Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills
Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity
Marketing Director — Duties & Responsibilities Experienced administrator with a background in sales, marketing, and customer service Design and implement comprehensive email marketing campaigns and all collateral material Analyze email trends garnering insight into market conditions and competitor efforts Utilize metrics to determine campaign efficacy, impacted audience, and other key data Develop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity
Information Technology Security Manager — Duties & Responsibilities Manage IT security, customer service technicians, assets and finances, and client training Responsible for ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between clients, technicians, and subcontractors Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with desktop leads to ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, & software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and clients Author and present added value reports, optimization reviews, and overall audit presentations Enhance employee productivity and accountability through the implementation of firewall and tracking software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills
Professional Duties & Responsibilities Directed sales and customer service efforts for employers representing a wide range of industries Managed junior team members and administrative staff ensuring effective operations Generated significant sales through networking, cold calling, and other cultivation efforts Recognized for consistently exceeding sales goals by as much as 200 % monthly Routinely awarded «Account Executive of the Month» for excellence in sales and service Authored and presented weekly forecasting and call reports Built and strengthened relationships with clients, partners, and key industry figures Provided exceptional customer support resulting in repeat business and referrals Served as senior leadership for print and television news outlets Responsible for team leadership, content creation, production, and direction Created and implemented comprehensive marketing / advertising campaigns and collateral materials Designed and launched corporate promotional events
Professional Experience Grant Thornton, LLP (Alexandria, VA) 2008 — Present Manager • Delivered business advisory services to the Transportation Security Administration • Designed custom web - based data collection and business intelligence reporting systems • Utilized MicroStrategy technology in support of TSA performance review systems • Developed product strategy, timelines, system requirements, workflows, and process maps • Set project priorities with TSA leadership and delegated responsibilities to consulting team • Supported agile software development with recurring product release every 8 - 10 weeks • Delivered smooth product implementation through staff training and education • Served as liaison between TSA leadership, stakeholders, and technical personnel • Ensured that products met company data management needs and exceeded expectations
Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Program Manager / Product Development, Engineering IT (04/2005 — 02/2010) • Lead Engineering IT efforts focusing on customer satisfaction, business development, and effective resource management • Oversee Data Management Program comprised of Data Warehouse and Reporting Infrastructure and Data Mart Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10g Reporting Infrastructure and Data Mart Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10g reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10g reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10g Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10g Database.
Sales Manager — Duties & Responsibilities Experienced manager with a background in sales, marketing, team training, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Enhance brand awareness among target demographics by 74.9 % resulting in increased revenue Spearhead creation and launch of internet sales initiatives Increase new business by 37 % through effective networking, in person sales, and cold calling Set company sales records by increasing sales from $ 200,000 to $ 11,000,000 Consistently recognized with company awards for excellence in management, sales, and service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and positivity
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