Managing all front
desk operations including the training of all front desk personal.
Furthermore, I possess great insight into handling front
desk operations including reservations, check - ins and check - outs, and ensuring that all payment procedures are carried out effectively.
Maintain front
desk operations including greeting guests, answering incoming calls, and assisting the public with park rentals and membership fee collection.
Managed Front
Desk operations including cashier, ensuring that policies and procedures were maintained
Not exact matches
This role
includes the obligations to: (i) participate consistently in open market
operations to carry out U.S. monetary policy pursuant to the direction of the Federal Open Market Committee (FOMC); and (ii) provide the New York Fed's trading
desk with market information and analysis helpful in the formulation and implementation of monetary policy.
Included in this group are sell - side research firms with broker
operations, NYSE and Nasdaq trading
desk positions of investment banks, investment banking client
desks that execute buyback programs on behalf of corporations, private client firms that essentially act as custodians for high net worth individuals, and brokers that sell unit investment trusts or exchange traded products.
The Company has staffing capabilities in the areas of mainframe and mid-range computer
operations, personal computers and client - server support, internet and e-commerce
operations, voice and data communications (
including local and wide area networks) and help
desk support.
Experience in demanding technical and leadership positions that
includes network
operations and maintenance, systems analysis, service
desk operations, computer course instruction, curriculum development, program m...
DSC helps businesses with logistics and supply chain management and is currently hiring for a variety of positions nationwide,
including human resource manager, recruiter, transportation
operations coordinator, service
desk manager and carrier sales representative.
Providing comprehensive front
desk support —
including scheduling, workflow management, correspondence, project coordination, billing, supply management, and general day - to - day
operations — while ensuring outstanding productivity and goal achievement.
Assists hotel manager in managing day - to - day
operations of the front services
including front
desk, bell
desk, Door, Concierge, Butlers and Valet
Responsibilities
included overseeing all front of house
operations, front
desk, concierge, valet and security; total of approx. 80 staff
Managed several daily
operations of hotel
including Rooms, Reservations, Front
Desk and Retail as well as other functions as assigned.
Performing comprehensive hotel front
desk responsibilities —
including phone management, reservation booking, special request accommodation, and payment processing — while ensuring seamless
operations and guest service excellence.
Provided training for front office
operations to
include hiring, promotions, covering front
desk.
The Help
Desk Analyst supports 6000 restaurants nationwide and troubleshoots first and second level field calls regarding
operations and computer systems (
including hardware and software).
Primary contact to internal bank departments
including finance, compliance,
operations, corporate control room and treasury
desk.
Additionally, it is important to be highly motivated, possess knowledge of core front
desk operations,
including PABX handling, and manage customer complaints efficiently.
Manage 50 + employees in
operations department
including Front
Desk, Kids Club, Housekeeping, Maintenance, Fitness, and Security staff
Oversee hotel
operations including sales, front
desk, housekeeping, maintenance, team building, and staff development.
Assist the Front Office Manager in ensuring the smooth and efficient overall day - to - day
operations of the Front
Desk including Switchboard, Reservations and Belldesk.
Directed the
operations and maintenance
including help
desk support for the agency utilizing a waterfall approach for three annual major system releases and a ticket - based support system according to agency service - level agreements.
The Preschool Administrative Assistant is responsible for day to day front -
desk operations,
including but not limited to, answering phones, email correspondence, interacting with parents, answering...
Expertises
include; handling correspondence, answering phone calls, directing visitors and managing front
desk operations.
Assistant Director — Information Technology, 07/2007 — 06/2010 Provided support
operations for the District's technology services,
including the help
desk, field technicians support, software licensing control and classroom and library support.
• Coordinate with all departments involved in hotel
operations including hotel managers, front
desk managers, housekeeping, front services, spa and salon, food and beverage, and room service.
Responsibilities shown on sample resumes in this field
include overseeing the day - to - day
operations of programs,
including the state - licensed pre-school, summer day camps, front
desk personal, fitness programs, rental rooms, and facilities; and supervising recreation staff,
including determining workloads and schedules, implementing and interpreting policies and procedures, evaluating staff, hiring, and disciplinary recommendations.
Gym Attendants oversee
operations,
including front
desk management and facilities usage by patrons at gyms, fitness centers or recreation centers.
As a flexible and well - organized individual, I have also been proactively involved in maintaining the
operations of the front
desk,
including ensuring that patients» files are properly created and confidentially maintained, and that the office inventory is kept at par.
Skill Highlights Hotel
operations Cashiering Guest services Reservation management Account management PBX
operations Professional Experience Assistant Front
Desk Manager 7/1/2013 — Current Omni Corpus Christi Hotel — Corpus Christi, TX Manage front desk operations, including supervising, tasking, and evaluating st
Desk Manager 7/1/2013 — Current Omni Corpus Christi Hotel — Corpus Christi, TX Manage front
desk operations, including supervising, tasking, and evaluating st
desk operations,
including supervising, tasking, and evaluating staff.
Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym
operations to ensure an exceptional «Judgement Free» member experience as well as a financially successful club.Essential Duties and ResponsibilitiesAssist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.Assist with Staff Management and provide backup support to Club Manager as needed.Assist in scheduling and supervising staff.Member service oversight - Ensuring staff is providing a superior customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front
desk related activities
including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign - up.
Maintain the daily
operations of the front
desk including all administrative work, telephone correspondence, database entry and public relations.
This individual is responsible for the entire
operations of the front
desk, which
includes guest greetings, reservations, check - ins and check - outs, and of course, payment procedures.
Solution Manager Complete Implementation,
including ChaRM, Service
Desk, Business Process Operations, Technical Operations, Roadmaps, Design Operations, Project Management, Solution
Operation, Custom Development Solutions, Complete Work Centers Development.
Often functioning as a right hand to the Director of
Operations, the Front
Desk Manager will direct and support all Front Office
operations to
include reservations, group billing and accommodation...
Managed the receptionist area,
including greeting visitors and responding to telephone and in - person requests for information.Maintained the front
desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Managed daily office
operations and maintenance of equipment.
Managed the receptionist area,
including greeting visitors and responding to telephone and in - person requests for information.Maintained the front
desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications,
including email and mail.Maintained and reserved the executive conference room calendar.Managed daily office
operations and maintenance of equipment.Ordered office supplies.Coordinated Luncheons for team of 63 employees.
Overseeing all aspects of
operation including event coordination, budgeting, accounting kitchen
operation, housekeeping, front
desk and maintenance and human resources.
Albert Einstein College of Medicine of Yeshiva University, Bronx • NY 1999 — 2006 Administrative Coordinator / Center Coordinator — Children's Evaluation and Rehabilitation Center Supervised daily
operations for the Center
including but not limited to, ensuring proper telephone, front
desk and file room coverage.
Managed the receptionist area,
including greeting visitors and responding to telephone and in - person requests for information.Handled all media and public relations inquiries.Maintained the front
desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with co-tenants and building management.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications,
including email and mail.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office
operations and maintenance of equipment.
Professional Experience Boston Scientific Corporation (St. Paul, MN) 2005 — Present Director, Manufacturing Information Systems • Direct cross-functional teams on development and support projects valued in excess of $ 32 million • Responsible for the implementation of manufacturing execution systems world - wide • Hire, train, supervise, and review project management team ensuring efficient and effective
operations • Set and strictly enforce departmental budgets, workflows, action plan, and project deadlines • Develop and implement new technologies, systems, and processes to streamline manufacturing
operations • Build and strengthen strategic relationships with business partners, contractors, and industry leaders • Launch enterprise - wide asset management (EAM) system in three countries and four manufacturing plants • Develop long range strategic plan for key manufacturing systems
including Manufacturing Execution Systems (MES) • Work in both matrix and functional environments and facilitate continuous improvement and adoption of best practices • Launch and maintain effective engagement and process alignment strategy among international customers • Successfully design and launch IS - wide employee training and development program • Design and implement 24 × 7 information technology help
desk for manufacturing applications • Serve as director of the University of Minnesota intern recruitment program • Consistently recognized and promoted for excellence in project and personnel management
Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Maintained the front
desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Facilitated working relationships with co-tenants and building management.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created weekly and monthly reports and presentations.Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices through the signature process.Managed the day - to - day calendar for the company's senior director.Received and screened a high volume of internal and external communications,
including email and mail.Managed daily office
operations and maintenance of equipment.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated meetings with other department managers and served as main liaison between sales and field staff.Scheduled and confirmed appointments for entire management team.Provided support for CEO and sales team in managing
operation work flow.Successfully established effective systems for record retention by creating database for daily correspondence tracking.Developed more efficient filing systems and customer database protocols.Qualified competitive subcontractor bids prior to execution of contracts.Submitted all project closeout documents in accordance with the contract.Assigned projects and tasks to employees based on their competencies and specialties.Accurately provided status information on project progress to the project management.Monitored the safety of all construction activities, making on - site personnel safety the top priority.Acted as the liaison with company safety representatives to promote awareness and understanding of safety protocols.Increased the employee base by 50 % to meet changing staffing needs.Advised managers on organizational policy matters and recommend needed changes.Conducted new employee orientation to foster positive attitude toward organizational objectives.Directed personnel, training and labor relations activities.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work - related problems.
Professional Experience Marine Corps Network
Operations Security Center (Quantico, VA) 12/2008 — Present Information Technology Project Manager • Serve as Project Manager responsible for Network Enterprise Services strategic plans and process development • Tasked with the engineering and design of enterprise services for the largest IT project facing the Marine Corps • Oversee project acceptance, manage third party contractor relations, identify requirement gaps, evaluate integration requirements, document solutions, and facilitate the turnover to the
operations group • Administer email messaging system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional systems of responsibility
include DMS (Defense Messaging System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center
Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help
Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective
operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC SIPRNet
Lied Lodge & Conference Center, Nebraska City • NE 2009 — 2009 Guest Services Manager Spearheaded
operations, trained, developed, and scheduled over 15 employees
including front
desk, spa, and shuttle drivers.