Sentences with phrase «developed sla»

Working with the city's Franklin Institute Science Museum, the School District of Philadelphia developed SLA as a Center City District magnet school for science, math, and entrepreneurship.

Vendor Oversight liaison; partner with Vendor Management to develop SLA's, SOW, monitor scorecard metrics.

Not exact matches

Sure, there's always some tension about lead quality or lead follow up, but our marketing and sales teams have constant communication and an SLA we've developed together to ensure we can help each other be more effective.

By giving students an opportunity to learn about education theory, talk to the general public about education, and reflect on their own educational experiences, I hoped to help them develop their own ideas and understandings mainstream education, the education they experience at SLA, and -LSB-...] Read Post»

WELCOME TO MOCA MUSEUM OF CONTEMPORARY ARTS Museum of Contemporary Arts (MoCA@Loewen) is developed as an integrated museum and art facilities by Linda Gallery through an inter-agency Committee chaired by the National Heritage Board (NHB) with members from the Singapore Land Authority (SLA), Urban Redevelopment Authority (URA) and Ministry of Information, Communications and the Arts (MICA).

Developing acceptable SLAs is an iterative process and can take several years.

«The findings of the Alignment Project research will guide SLA in developing services and programs that will more successfully position these professionals in the marketplace and attract the recognition and compensation they deserve.»

Develop operational model to maintain and operate the application design, including, but not limited to, monitoring, performance and capacity metrics, SLAs, resiliency and disaster recovery plans

Accelerated the sales cycle and increased customer satisfaction by developing company - wide processes for sales estimation, project management, SLAs, and contract reviews.

Maximizes the efficiency and effectiveness of the department by developing and implementing best practices related to the operations of 50 SLA - driven enterprise grade applications, capacity planning, release management, Disaster Recovery, Business Continuity Planning, SOX Compliance, Application Rollouts, hardware deployments, and OpEx and CapEx budget planning and the coaching and development of 50 employees and contractors and five direct reports in the U.S and India.

Developed an innovative risk assessment and resolution check - list resulting in zero - rework cost and 100 % SLA attainment for Office Max's 100 + sites ISDN Network Implementation

Assisted in developing and operating a common set of process, procedures and run books that allowed meeting contractual SLAs and maintaining industry related compliance.

Tags for this Online Resume: P&L Management, Operations / Quality Management, Leadership / Talent Development, Productivity / Process Improvement, Contract / SLA Administration, Global Sourcing, RFP / Pricing / Sales Support, Strategic Planning, Risk / Business Continuity Management, Client Consulting, C - Level / Executive Relations and Presentation Skills, Project / Program Management, Organizational Change Management, Client Retention, P&L / Financial Management, Building and Leading Teams, Productivity Improvement / Cost Reduction, Business Process / Service Delivery Improvement (Lean, Six Sigma), Client Management and Consulting, Large Scale Project / Program / Implementation Management, Organization and Client Change Management, Client Retention, Revenue Growth, RFP, Pricing, and Sales Support, Managing and Developing Talent

Developed Service Level Agreements / Standard Operating Procedures (SLA / SOP) to establish problem resolution.

Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills