Skills Summary Program / Project Management: Custom Software
Development System Migrations / Integrations Enterprise Wide Implementations ITCE / PMO / QMO office Creations Microsoft Project / Scheduling Multiple SDLCs (incl.
Not exact matches
Jessica Menjivar assists in the
development and management of technological solutions that support the business operations of the AAAS S&T Policy Fellowships (STPF) program including CRM
development, data
migration, report preparation and management of the application
system.
Titled «Modeling Sustainability: Population, Inequality, Consumption, and Bidirectional Coupling of the Earth and Human
Systems,» the paper describes how the rapid growth in resource use, land - use change, emissions, and pollution has made humanity the dominant driver of change in most of the Earth's natural systems, and how these changes, in turn, have critical feedback effects on humans with costly and serious consequences, including on human health and well - being, economic growth and development, and even human migration and societal co
Systems,» the paper describes how the rapid growth in resource use, land - use change, emissions, and pollution has made humanity the dominant driver of change in most of the Earth's natural
systems, and how these changes, in turn, have critical feedback effects on humans with costly and serious consequences, including on human health and well - being, economic growth and development, and even human migration and societal co
systems, and how these changes, in turn, have critical feedback effects on humans with costly and serious consequences, including on human health and well - being, economic growth and
development, and even human
migration and societal conflict.
The authors illustrate the power of their approach using 20 distinct biological
systems ranging from single - molecule binding kinetics to cell
migration and division, immunology, and embryonic
development.
Another monster like data
migrations are: «When a customer who has a management software wants to adopt ours, we make significant discounts if we convince him not to do data
migration, because it can be even more expensive than the
development of the
system itself.
But as we will show, these impacts on the Earth
System also feed back onto the Human
System through various factors and variables: human health, fertility, well - being, population, consumption, economic growth,
development,
migration, and even producing societal conflict.
project management, financial management, budget P&L, contract negotiations, executive leadership, program management, business
development, matrix management, outsourcing, merchandising, strategic planning, mergers and acquisitions, GAAF - IFRS, risk management, recruitment, talent
development, product launch, direct sales & B2B, marketing, customer service, sales forecasting, technology management,
systems migration, mechanical engineering, production management, process improvement
Worked across IT departments including Operations and Quality Assurance to coordinate
development,
systems testing, implementation and production support of database
migration project, which completed 2 weeks early of 6 month target
Guided the
migration of code changes from
development through production
systems and verified client expectations were consistently exceeded.
Demonstrated abilities in: technical support,
development programming, scripting, data base management, internal company user
systems support, documentation, quality assurance, testing, implementation, program analysis and design, backend data conversions and
migration projects.
Strong knowledge and experience in Siebel
System Administration, Management and Production Support, including deployment and
migration activities from
Development through to Production
Areas of expertise: *
System integration * Business transformation / process improvements * Product upgrades /
migrations * PMO, Methodologies and tools * Custom
development * Team
development, mentoring, education
QUALIFICATIONS SUMMARY Project Management Professional with over 30 years IT experience focused on
systems, process
development,
system and process implementation,
system migration, business process re-engineering and implementing cutting edge technology.
* Successfully completed numerous IT ERP projects
system integration, software
development, modernizations,
migration, Infrastructure, business divesture and large scale Governance, Risk and Compliance (GRC) program.
11 + years of project management and technical expertise with international specialization; Results and details - oriented, Self - motivated Project Manager / Solution Architect with a proven track record of successfully managing complex IT
development, support,
migration and
system integration projects.
Skills Summary Project Management and Requirements: Project Prioritization Planning Custom Software
Development JAD Implementations Detail Gap Analysis
System Migrations / Integrations Time and Cost Build ServiceNow IT Project Lifecycle: Communication Skills Created Alignment and Ownership Around the Solution Implementation Project Scheduling Negotiation and Persuasion Skills UAT Testing / QA / Rollout / Support Value - Added Leaders...
Summary information technology leader / executive with a proven track record of accomplishment in multiple platform operations management, incident & release management, project management, applications
development,
system & application
migrations / upgrades, Six Sigma methodology, and help desk
development / operations / troubleshooting.
SCCM (2007 \ 2012) Global Administrator has a strong background in strategic planning, process
development, project management, Windows Domain infrastructure, Microsoft applications and operating
systems implementations and upgrades (Windows 7 x64
migration), and staffing.
* Expertise in design and
development of Data Conversions and
Migrations using Interface tables and APIs from Legacy
systems to Oracle Applications (EBS) 11i / R12 suite using PL / SQL, Oracle API and Oracle Open Inter...
Professional Experience Vision Appraisal Technology (Northborough, MA) 03/2004 — Present Information Technology Analyst -LRB-[Insert Dates in Role]-RRB- • Provide network, desktop, printer, hardware, software, printing, peripherals devices, and application support to front - end users within a data center environment, assisting remote users with network / VPN connectivity issues • Execute various active directory tasks including both adding and deleting users and groups as well as setting up shared areas for controlled data access • Verify the successful back - up of servers as well as the deployment of anti-viral applications and
system updates • Perform Oracle DBA tasks, including software installations, patching, backups, and upgrades, while creating Oracle production and cloning environments for testing and software
development • Aid in the upgrade,
migration, and management of servers, while participating heavily in any infrastructure changes • Maintain hardware asset control inventory as well as provide FTP, website, and intranet administration • Create standard desktop images to decrease software application re-installation time and develop documentation for both installation and back - up procedures • Deploy new desktop and laptop devices to end - users with enterprise applications accommodating specific user job functions
Hewlett Packard Corporation (City, ST) 1998 — 2003
Systems Analyst • Serve on a global team responsible for technology solutions for 100,000 internal client systems • Develop and implement custom applications to update client devices for year 2000 compliancy • Design and launch automated process to upgrade global client devices to Windows 2000 Professional Edition prior to Microsoft's official product launch • Author information migration application utilizing Visual Basic for use on 80,000 HP systems and countless client devices worldwide • Lead worldwide client desktop image management team cutting global process costs and time • Write and employ programs to maintain remote access to client devices • Automate internal business processes and reporting resulting in increased daily efficiency • Manage company applications including MS Office, Internet Explorer, SAPGUI, etc. • Direct worldwide system upgrades to Internet Explorer prior to official product launch through building of the Custom Standardized Explorer Kit and coordination with Microsoft personnel • Build and strengthen professional relationships with Microsoft and other key clients • Consistently recognized for excellence in management and software deve
Systems Analyst • Serve on a global team responsible for technology solutions for 100,000 internal client
systems • Develop and implement custom applications to update client devices for year 2000 compliancy • Design and launch automated process to upgrade global client devices to Windows 2000 Professional Edition prior to Microsoft's official product launch • Author information migration application utilizing Visual Basic for use on 80,000 HP systems and countless client devices worldwide • Lead worldwide client desktop image management team cutting global process costs and time • Write and employ programs to maintain remote access to client devices • Automate internal business processes and reporting resulting in increased daily efficiency • Manage company applications including MS Office, Internet Explorer, SAPGUI, etc. • Direct worldwide system upgrades to Internet Explorer prior to official product launch through building of the Custom Standardized Explorer Kit and coordination with Microsoft personnel • Build and strengthen professional relationships with Microsoft and other key clients • Consistently recognized for excellence in management and software deve
systems • Develop and implement custom applications to update client devices for year 2000 compliancy • Design and launch automated process to upgrade global client devices to Windows 2000 Professional Edition prior to Microsoft's official product launch • Author information
migration application utilizing Visual Basic for use on 80,000 HP
systems and countless client devices worldwide • Lead worldwide client desktop image management team cutting global process costs and time • Write and employ programs to maintain remote access to client devices • Automate internal business processes and reporting resulting in increased daily efficiency • Manage company applications including MS Office, Internet Explorer, SAPGUI, etc. • Direct worldwide system upgrades to Internet Explorer prior to official product launch through building of the Custom Standardized Explorer Kit and coordination with Microsoft personnel • Build and strengthen professional relationships with Microsoft and other key clients • Consistently recognized for excellence in management and software deve
systems and countless client devices worldwide • Lead worldwide client desktop image management team cutting global process costs and time • Write and employ programs to maintain remote access to client devices • Automate internal business processes and reporting resulting in increased daily efficiency • Manage company applications including MS Office, Internet Explorer, SAPGUI, etc. • Direct worldwide
system upgrades to Internet Explorer prior to official product launch through building of the Custom Standardized Explorer Kit and coordination with Microsoft personnel • Build and strengthen professional relationships with Microsoft and other key clients • Consistently recognized for excellence in management and software
development
Customer Service Representative — Duties & Responsibilities Oversee customer service and IT support across a variety of industries and settings Responsible for 24 hour, 7 days per week help desk management for both clients and team members Utilize interpersonal skills and advanced IT knowledge in service of national and international clients Direct team of IT and customer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including
migrations, infrastructure
development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple
systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Experience Marine Corps Network Operations Security Center (Quantico, VA) 12/2008 — Present Information Technology Project Manager • Serve as Project Manager responsible for Network Enterprise Services strategic plans and process
development • Tasked with the engineering and design of enterprise services for the largest IT project facing the Marine Corps • Oversee project acceptance, manage third party contractor relations, identify requirement gaps, evaluate integration requirements, document solutions, and facilitate the turnover to the operations group • Administer email messaging
system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional systems of responsibility include DMS (Defense Messaging System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC S
system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional
systems of responsibility include DMS (Defense Messaging
System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC S
System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security
System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC S
System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (
System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC S
System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the
migration of over 300 servers and every workstation on the USMC SIPRNet