This is a document about nondiscrimination on the Basis of
Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports
The Air Carrier Access Act (ACAA) prohibits discrimination on the basis of
disability in air travel and requires air carriers to accommodate the needs of passengers with disabilities.
Nondiscrimination on the Basis of
Disability in Air Travel DOT regulations implementing the Air Carrier Access Act, which prohibits discrimination in airline service based on disability.
Not exact matches
We also partner with local organizations to provide passengers with
disabilities the opportunity to learn about airports and
air travel in a practice setting.
Through training of all
air travel personnel who come
in day - to - day contact with persons with
disabilities, to understand their needs and how they can be accommodated quickly, safely, and with dignity.
The Department of Transportation's ACAA regulation represents a major stride forward
in improving the
air travel experience for persons with
disabilities.
This consent order concerns violations by Frontier Airlines, Inc., (Frontier) of the requirements of 14 CFR Part 250, the Department's oversales rule, and violations of 14 CFR Part 382 with respect to providing passengers with
disabilities assistance
in enplaning and deplaning, preboarding, moving within the terminal, and providing dispositive written responses to written
disability - related
air travel complaints.
The U.S. Department of Transportation (DOT) today fined Spirit Airlines $ 100,000 for failing to appropriately record and respond to complaints about the carrier's treatment of passengers with
disabilities, violating DOT's rules implementing the
Air Carrier Access Act which prohibits discrimination in air travel on the basis of disabili
Air Carrier Access Act which prohibits discrimination
in air travel on the basis of disabili
air travel on the basis of
disability.
In order for a customer to travel with an emotional support animal, the customer must provide to a Southwest Airlines employee current documentation (not more than one year old) on letterhead from a mental health professional or medical doctor who is treating the customer's mental health - related disability stating: The passenger has a mental or emotional disability recognized in the Diagnostic and Statistical Manual of Mental Disorders — Fourth Edition (DSM IV); the passenger needs the emotional support of psychiatric service animal as an accommodation for air travel and / or for activity at the passenger's destination; the individual providing the assessment is a licensed mental health professional or medical doctor, and the passenger is under his or her professional care AND; the date and type of mental health professional's or medical doctor's license and the state or other jurisdiction in which it was issue
In order for a customer to
travel with an emotional support animal, the customer must provide to a Southwest Airlines employee current documentation (not more than one year old) on letterhead from a mental health professional or medical doctor who is treating the customer's mental health - related
disability stating: The passenger has a mental or emotional
disability recognized
in the Diagnostic and Statistical Manual of Mental Disorders — Fourth Edition (DSM IV); the passenger needs the emotional support of psychiatric service animal as an accommodation for air travel and / or for activity at the passenger's destination; the individual providing the assessment is a licensed mental health professional or medical doctor, and the passenger is under his or her professional care AND; the date and type of mental health professional's or medical doctor's license and the state or other jurisdiction in which it was issue
in the Diagnostic and Statistical Manual of Mental Disorders — Fourth Edition (DSM IV); the passenger needs the emotional support of psychiatric service animal as an accommodation for
air travel and / or for activity at the passenger's destination; the individual providing the assessment is a licensed mental health professional or medical doctor, and the passenger is under his or her professional care AND; the date and type of mental health professional's or medical doctor's license and the state or other jurisdiction
in which it was issue
in which it was issued.
On letterhead of a licensed mental health professional including a medical doctor specifically treating the passenger's mental or emotional
disability (e.g. psychiatrist, psychologist, or licensed clinical social worker) stating the following: You have a mental health related
disability recognized
in the Diagnostic and Statistical Manual of Mental Disorders - Fourth Edition (DSM IV); you need the emotional support or psychiatric service animal as an accommodation for
air travel and / or for activity at your destination; the individual providing the assessment is a licensed mental health professional and the passenger is under his or her professional care; and the date and type of the mental health professional's license and the state or other jurisdiction
in which it was issued.
You must provide a doctor's letter that: states that you have a mental or emotional
disability recognized
in the Diagnostic and Statistical Manual of Mental Disorders; shows the need for emotional support or psychiatric service animal for
air travel and / or activity at your destination; provides proof of their licensing as a mental health professional or medical doctor (including date, type and state of license) and that you're a patient.
The carriers also argued that undue hardship would be caused by losses
in competitive advantage caused by a 1P1F policy,
in that carriers required to adopt a 1P1F policy would receive most of the demand by persons with severe
disabilities for additional seating to
travel by
air.
Agency expert Richard Fisher presented an American study that stated «persons with
disabilities in the United States who
travel by
air take, on average, two trips (assumed to be round - trips) every two years, or one round - trip (two one - way trips) per year.»
Number of persons and
travel propensity — There is no arguable case that the Agency erred
in finding that 3.6 % of all persons with
disabilities who
travel by
air require an attendant and that such persons have a 10 % propensity to travel (Air Canada's issue
air require an attendant and that such persons have a 10 % propensity to
travel (
Air Canada's issue
Air Canada's issue 2)
Contrary to
Air Canada's statement in its memorandum, the report of Dr. Lazar is not restricted to «persons with disabilities who travel by air.&raq
Air Canada's statement
in its memorandum, the report of Dr. Lazar is not restricted to «persons with
disabilities who
travel by
air.&raq
air.»