• Demonstrated ability to greet
guests friendly and courteously, in sync with the hotel's standards and protocols • Highly experienced in operating courtesy shuttles and handling baggage for tours and / or
dispatch purposes • Unmatched ability to recognize returning
guests and welcome and escort them through the facilities • Qualified to store and retrieve luggage and other objects for
guests, in accordance to hospitality standards and procedures • Proficient in ensuring that lobbies, bell closets and work areas are clean and presentable at all times • Highly skilled in safely and efficiently unloading luggage on curbsides, and promptly delivering it to
guests» rooms • Hands - on experience in handling room service
requests and assisting
guests with laundry services • Deeply familiar with maintaining luggage carts and hailing taxis, and assisting with front desk and housekeeping tasks • Solid track record of efficiently delivering luggage, messages and packages to
guests while maintaining the integrity of all items • Adept at informing
guests of emergency procedures and operation of amenities within the room • Competent in inspecting
guests» rooms for order and adequate supplies and timely providing items on loan to
guests • Proven ability to provide assistance to concierge with her or his duties during busy periods, and manning the front desk as needed