Ideal Companies: Labs at: British Petroleum, Phillips, Shell Oil Company, Chevron Oil Company, The Office of An Ethical Attorney, A Non Insanity -
Driven Human Services Agency, Human Resources.
Not exact matches
The
agency helps organisations around the world to make the transition from being strictly product orientated and sales
driven to being
service orientated and
human centred.
Accountancy Actuarial Admin Administration / Office / Operations Administrative / Clerical Advertising / PR / Marketing Agriculture / Agro Allied Analyst / Quality Control Apprenticeships Automotive / Car
Services Aviation / Airline Banking Charity & Voluntary Construction & Property Construction / Mining Consulting Customer
Service Domestic / Janitorial
Services Driving / Haulage Education Energy Engineering Estate
Agency Executive / Management Finance / Accounting Financial
Services FMCG Freelance / Data Entry General Insurance Government
Agencies Graduate Health & Medicine Hospitality & Catering Hospitality / Food
Services HSE / Safety Management
Human Resources / Recruitment ICT / Software Internship / Industrial Training IT & Telecoms IT Contractor Law / Legal Leisure & Tourism Manufacturing Manufacturing / Production Maritime
Services / Shipping Marketing & PR Media / Art Media, Digital & Creative Medical / Healthcare Medical / Health Military / Para-Military Motoring & Automotive Multilingual Music and Sound NGO / Community
Services Oil and Gas Other Procurement / Purchasing Programming / Web development Project Management Public Sector Purchasing Recruitment Consultancy Research / Survey Retail Risk Management / Compliance Sales / Business Development Scientific Secretarial & PA Security & Safety Security / Intelligence Social Care Strategy & Consultancy Surveying / Real Estate / Property Teaching / Education
Services Technical / Artisan Telecom Temporary Tourism / Travels Transport / Logistics / Supply
Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing
agencies and outside vendors Create training / development plans for staff, sales, and
service team members, providing on - going performance feedback Perform continuous assessment of
service and call center associates, while furnishing oversight and guidance regarding effective sales and customer
service techniques Develop and maintain quality assurance program to improve end - user satisfaction and
drive revenue growth Collaborate effectively with senior management and related departments, including marketing,
human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offerings