Not exact matches
Other amenities include a fitness
room, and
during the high season a
daily continental breakfast and turn - down
service is included with your stay, while a
daily housekeeping (except Sundays and holidays) is offered year - round.
• Fresh flower lei greeting at arrival • Relaxing, seated check - in
service with refreshments • Lobby hostesses to assist and escort you to your
room • Welcome gifts just for keiki • In your
room... - Nightly turn - down
service - Private lanai - Built - in entertainment center with large flat screen TV, media hub for internet access, iPod, movies on demand and more - Bedside iPod clock - radio - Mini refrigerators stocked with bottled water replenished
daily - Coffee maker and Kona Blend coffee
service - Safe for valuables - Robes and slippers - Iron and ironing board, hair dryer - Luxurious L'Occitane bath amenities: shampoo, conditioner, soaps, body lotion - Writing materials and a selection of popular magazines and visitor information - The Art of Mauna Kea, a beautiful coffee - table book about Mr. Rockefeller's art collection, to enjoy
during your stay • Complimentary use of the Fitness Center • Enhanced beach
services: thick orange towels, padded chaise lounges, cabanas, umbrellas, new water sports and activities • Valet and self - parking available (
daily fees apply)
Clean bed linen (with properly fitted sheets) We accept cash, sterling and credit cards Receptionist available to help you
during opening hours (6.30am - 3 am) Free tour booking
service and advice Minutes walk to the bus and train station Kitchen / Dining area open 24 hours Large continental breakfast selection served 7.30 am -10.30 am from 80p Laundry
service - we do it for you for just # 3.50 Towel Hire - 20p Secure lockers in
rooms (# 10 key deposit) Free Wi - Fi Free tea, coffee and hot chocolate Free electrical adaptors Free book exchange Free
daily walking tours Free hairdryers for use Burger nights Friday and Sundays - # 3.50 Local Food & Drinks discounts 24hour access Luggage storage and bicycle storage available across the road at High Street Hostel ** Free pub crawl every Thursday night ** Step outside and be at the centre of it all.
Excellence Club facilities include private check - in / out, late check - out (subject to availability), concierge pool
service 9am - 5 pm
daily, beach bag for use
during stay, private lounge with bar
service, superior
room service menu, VIP amenities in
room,
daily fruit basket, flowers in
room on arrival,
daily newspaper and private section of beach.
As with the other trains described below, the Palace on Wheels is an all inclusive package including your
room,
daily excursions (as mentioned in the itinerary), meals as well as a private butler
service during your stay.
Prices shown do not include
daily room servicing, if you would like your
room serviced during your stay please contact reception and charges will apply.
Facilities: - Air conditioned ensuite bedroom, double bed, with shower, located in second floor - Air - conditioned ensuite bedroom, king size bed, writing desk, with bath tube and shower - Queen size bed, with adjoining shower and toilet, with large private terrace - Swimming pool 4 x12 meter, with relaxing gazebo - Large veranda, living and open dining area with fan - Fully - equipped kitchenette with gas oven and stove, fridge, toaster, blender, coffee maker - Wi - Fi Internet access - Stereo / iPod docking in living
room, and in one of the bedroom and poolside - Bath amenities, bathrobes, hairdryer & slippers - Flat screen TV with Int» l satellite channels & DVD & Bluetooth CD player - In -
room safety deposit boxes - Mosquito racquet, coils and lotion are provided
Services: - Full time staff to take care of and anticipate all guests requirements - 24 hour Villa Security - Daily complimentary mineral water - Daily complimentary breakfast - Spa & Massage facilities with outside professional spa provider - Outside catering services or BBQ for parties - Tour Assistance on notice during res
Services: - Full time staff to take care of and anticipate all guests requirements - 24 hour Villa Security -
Daily complimentary mineral water -
Daily complimentary breakfast - Spa & Massage facilities with outside professional spa provider - Outside catering
services or BBQ for parties - Tour Assistance on notice during res
services or BBQ for parties - Tour Assistance on notice
during reservation
Lunch, and dinner are served
daily, and the restaurant offers
room service during limited hours.
Additional Amenities - Living
room & dining
room - Bathroomhas upgraded luxury amenities and artisan soaps - Aromatherapy kit with a menu of a variety of distinct scents - Private check - in and concierge
service - Exclusive access to Aqua Lounge -
Daily continental breakfast - Cabana reservations should be made a day before directly at the Pool Concierge
during available hours.
• Private check - in & check - out / Late check - out & early check - in (subject to availability) • Private Concierge
service (7 am to 11 pm) • Private lounge (7 am to 11 pm) with PCs, free internet access, buffet & bar
service • VIP toiletries • Upgraded
room service menu & upgraded mini-bar (including premium liquor and wine selection) • Nespresso machine • Sparkling wine and Fresh flowers upon arrival •
Daily fruit & petit fours in
room • Private beach area, 2 private pools and 2 independant Jacuzzis at the pool area • Complimentary newspaper in
room every day • Shoe shine
service • Complimentary beach bag for use
during your stay • One Aqua Wellness treatment per person per stay.
The villa was
serviced to a very high standard
during our stay with walkways being scrubbed
daily,
rooms always clean and tidy and fluffy white mats on the floor in the wet areas.
Five Star Alliance guests receive a Breakfast Credit for 2
daily at Element 47 restaurant ($ 37.50 max credit / per person / per day); a $ 100 Food and Beverage Credit, once
during stay (Not valid for
room service); and a «personalized Welcome Note» at check - in.
HIGHLIGHTS Buffet breakfast, lunch and dinner Drinks 7am - midnight Nov - Apr (24 hours May - Oct) plus in -
room minibar restocked
daily with soft drinks, water and beer Dinner in the Turkish open buffet restaurant once
during your stay (May - Oct) Snacks between meals and late snacks 10.30pm - 2 am (Apr - Oct) and express breakfast 2 - 7 am (Apr - Oct) A variety of sports, games and activities including squash (May - Oct) FOOD & DRINK Buffet restaurant Snack bars Ice cream (May - Oct) Pool bar & Beach bar (May - Oct) Lobby bar Disco bar Christmas Eve and New Year's Eve Gala meals SWIM & SUN Seven outdoor pools and waterslides (usually Apr - Oct only) Indoor pool (heated Nov - Apr) Kids» pool (usually Apr - Oct only) Sunloungers and parasols by the pool and on the private section of the beach Pool / beach towels SPORT & RELAXATION Spa Sauna Turkish bath Whirlpool JUST FOR KIDS Hotel - run kids» club (4 - 12 yrs) and teens» activities (13 - 16 yrs, May - Oct only) Playground Playroom Highchairs Cots EVERYTHING ELSE Live music Shows Games 24 hr reception Wi - Fi (selected areas) PAYABLE LOCALLY Three à la carte restaurants (two open Nov - Apr) 24 hr
room service Internet café Mini-market Bowling Spa Video games Billiards Turkish bath massage and scrub
Essential Duties · To welcome and serve all guests in an efficient, courteous and friendly manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints in a timely and effective manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize
room and outlet revenues · To ensure the proactive building of guest history · To process credit card authorizations for each guest upon arrival and as needed
during stay · To accurately post charges to group, guest, member and house accounts when necessary · To forward messages to departments with regards to guest requests and expectations and to follow up on requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage
service, parking and
rooming is taken care of in a courteous and timely manner · To ensure the accuracy of billing for each guest · To accurately account for
daily bank issuance · To order
room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling
daily service charge breakdowns, completing billing instructions, etc).