Sentences with phrase «effective customer education»

In the free eBook Building Effective Customer Education Programs you'll have a look at the basic tenets of customer training, you'll learn 4 traditional training methods that companies use today, and you'll explore ways to supplement them with online courses to create more effective customer training programs.

This interesting eBook, Building Effective Customer Education Programs, will get you through the basics and help you master ways of not overwhelming your customers and at the same time succeeding at holding on to them and keep them happy.

Following are the key chapters of the free eBook Building Effective Customer Education Programs:

To learn how to deliver effective customer training courses, download the free eBook Building Effective Customer Education Programs.

Not exact matches

Along with marketing and customer support, customer education should be a mandatory part of an effective product strategy.

Effective technology and changing customer needs are creating vibrant business opportunities for private - sector online education — or, eLearning, as it is more commonly labeled.

He has served as Edmentum's National Education Technology Consultant since 2013, helping Edmentum's customers and account representatives determine the most effective uses for online solutions.

As vice president of strategic partnerships for SI&A — which delivers cost - effective software solutions that improve student outcomes and parent engagement for the education sector — Owen is responsible for creating and executing the company strategy around expanding the firm's brand awareness and recognition; growing its customer base; and establishing business / education partnerships with education trade organizations, nonprofits and community partners.

«While these assets have contributed to Wiley's success to date, Wiley is reshaping its portfolio to support growth opportunities in our Professional Development; Scientific, Technical, Medical, and Scholarly; and Global Education businesses, and create products and services that help customers become more effective throughout their education and careerEducation businesses, and create products and services that help customers become more effective throughout their education and careereducation and careers.»

If they are using this as a note taking event and will pass these concerns onto their Strongsville renters insurance representative, then this can be even more effective in terms of customer Strongsville renters insurance education.

Education / Experience Requirements A successful candidate must possess a bachelor / master's degree in marketing, design, mass communication or any related fields with 1 - 4 years of effective sales, customer service and / or marketing experience is required.

HIGHLIGHTS OF QUALIFICATIONS Effective communication Work both individually and in a team Problem - solving Logistics control Manager Organization Trained leaders through education Leadership Proficient in Windows XP Software Communication * Confers and cooperates with management and other in formulating and implementing administrative operational and customer relations policies and procedures * Observing and evaluating the o...

Enrollment Benefits Expertise Customer Service / Support Liaison / Claims Resolution HIPPA Regulations Knowledge Provider Education Cost Effective Healthcare

Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency

Professional Profile Utilize technology and tools to drive the machine assembly process, ensuring accurate and safe operation as well as monitoring output for any identifiable issues or errors Lead through example with consistent work ethic, attitude, and professionalism, while performing related job requirements and supporting all production management and execution functions Develop and maintain a strong working knowledge of products, materials, production techniques, equipment maintenance and use, and other relevant industry knowledge and trends Perform regular process assessments to identify areas of concern while facilitating an effective and timely solution through collaboration with production line management Apply technical knowledge and education to all production functions, focusing on the accurate and efficient completion of all assigned jobs Organize and execute machine production process from job receipt to completion, while collaborating effectively with other staff, material personnel and company management to align production processes with customer requirements Interact in a professional and effective manner with other staff Provide complete support to other construction personnel and management with technical assistance, guidance and successful team - oriented site operations Adhere strictly to all stated guidelines, safety policies, production quality benchmarks and other applicable codes Participate extensively in all continuing education and advanced technical training opportunities to improve skill set and add value to company production process Address management and staff queries and resolve them in an expedited manner

Additional Education Management Essentials Finances for the Non-Financial Manager Effective Business Writing Dimensions of Excellence Foundations of Leadership Radiant Learning MOVE Hoshin Quality Forum Basic Leadership Leadership Internship Coaching Skills for Managers and Supervisors Leadership and Supervisory Skills for Women Various sales and customer service seminars

Account Executive — Duties & Responsibilities Direct pharmaceutical sales, marketing, and customer service ensuring professional and profitable operations Consistently recognized for excellence in sales, customer service, and team leadership Design and implement marketing campaigns including commercials and collateral materials Set and strictly adhere to departmental budgets and project timelines Negotiate lucrative contracts with medical facilities, third party vendors, and other industry leaders Designed and implemented award winning staff development and recognition programs Serve as community liaison offering health and pharmaceutical education at various speaking engagements Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key clients, partners, and community leaders Develop a rapport with customers and orient them to various products and services Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Professional Experience Harris Bank Evanston (Evanston, IL) 2000 — 2009 Vice President / Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient operations

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including education, accounting, and medicine Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee medical billing, confidential patient records, and medical team support Responsible for the development and implementation of emotional, physical, and developmental plans for patients Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Craft employee handbooks, staff development programs, and recognition programs Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients

Professional Profile Utilize technology to drive the construction and renovation process, including both diagnostic and construction tools, equipment, and various media such as tile, drywall, wood, brick, flooring, wiring, plumbing, and fixtures Perform needs - based technical assessments to identify areas of concern while facilitating an effective and timely solution to any construction issues Apply technical knowledge and education to installation, maintenance, and repair tasks, focusing on the accurate and efficient completion of all assigned jobs Maintain a strong working knowledge of products, materials, construction techniques, equipment maintenance and use, and other relevant industry knowledge and trends Organize and manage construction and renovation process from initial consultation to job completion, while collaborating effectively with other staff, material and equipment vendors, and firm management Interact in a professional and effective manner with customers utilizing polished introduction and explanatory skills, providing complete and accurate issue descriptions Provide complete support to other construction personnel and management with technical assistance, guidance, and successful collaboration Lead through example with consistent work ethic, attitude, and professionalism, while performing all construction and design tasks, supporting all project management and execution tasks, and facilitating high - quality relationships with vendors, customers, and other interested parties Participate extensively in all continuing education and advanced technical training opportunities Address customer and staff queries and resolve them in an expedited manner Act as a liaison between clients, vendors, suppliers, construction team members, and management staff members

Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efficiency

Account Executive — Duties & Responsibilities Direct pharmaceutical sales, marketing, and customer service ensuring professional and profitable operations Consistently recognized as company leader in sales, customer service, and team development Design and implement marketing campaigns including commercials and collateral materials Set and strictly adhere to departmental budgets and project timelines Negotiate lucrative contracts with medical facilities, third party vendors, and other industry leaders Designed and implemented award winning staff development and recognition programs Serve as community liaison offering health and pharmaceutical education at various speaking engagements Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key clients, partners, and community leaders Develop a rapport with customers and orient them to various products and services Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Robinson Realty's vision is to continue growing and be the most successful property management company in San Diego County while striving for excellent customer service through effective communication and continued education keeping us on top of cutting edge real estate technology and information.