Sentences with phrase «end user support staff»

Not exact matches

One of our clients had their technical support staff traveling across India and overseas to install and commission their new milling and turning machines at their end users» sites.

Being that is a that is a free, open - source, client - side interface, there is no staff to provide support to the end - user other than the community at large.

IT Staff who maintained / fixed apps to... Teachers / mentors / trainers supporting end - users in the use of new cloud / SaaS services

Support delivery for end - user training of newly implemented EMR systems at hospitals and satellite clinics; conduct product education / utilization for providers, nurses, and staff while building solid rapport and relationships.

Based on our collection of resume examples, these professionals should complete tasks like handling support services for end users, managing clinical systems, consulting with clients, determining project specifications, and providing support to medical staff.

Deskside Support Staff are responsible for providing assistance to end users whenever something goes wrong.

Desktop Support staff are in charge for helping end users solve computer issues.

Computer Support Specialists provide technical assistance to a company's staff or end users.

Regular resume examples for the job mention duties such as defining data, ensuring end user support, optimizing database performance, improving accessibility, migrating data, and training staff.

Provided advanced on - site and remote support for over 5,000 end - users while managing staff schedule, website, policy, advertising, and customer relations

Common duties listed on an It Intern resume sample include helping to develop web pages, assisting end users and non-technical staff, monitoring technical support requests, and completing tasks as assigned by supervisors.

Key responsibilities listed on a Data Center Engineer resume are repairing hardware, assisting staff and end users, supporting other departments, updating records, and implementing industry regulations.

Responsible for Engineering, implementing and maintaining system security and configurations of 5 company servers while providing IT support, to include planning, software and hardware configuration to a staff of 2500 end - users.

Train end - users on applications supported by ITS to facilitate adoption of technologies by faculty and staff.

Served as liaison with and provided training and support to end - users and staff with respect to computer operation and other issues with Windows XP and Microsoft Office Suite

Train and provide on - going support to staff and end - users regarding PC usage functionalities and various issues.

Worked closely with the organization's centralized service desk to streamlined remote troubleshooting procedures enabling local staff to focus on providing hands - on physical support and one - on - one end - user training...

Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

Information Technology Security Manager — Duties & Responsibilities Manage IT security, customer service technicians, assets and finances, and client training Responsible for ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between clients, technicians, and subcontractors Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with desktop leads to ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, & software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and clients Author and present added value reports, optimization reviews, and overall audit presentations Enhance employee productivity and accountability through the implementation of firewall and tracking software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

What once took hours now > takes minutes with more powerful, easier - to - use programs designed for the > end user and decision - maker, not a technical support staff.