Ensured efficient operations by planning, tracking and analyzing physical inventory levels and requirements.
Not exact matches
CDC has established its niche
by providing a unique level of service and high transparency to these firms,
ensuring the most
efficient operation possible.
Ms. Reid's sentiment was echoed
by Catherine Leahy Scott, the state inspector general, who praised her staff for maximizing existing resources «to
ensure we have broad and significant impact on the
efficient and ethical
operation of state agencies and authorities.»
the principal who promotes the success of all students
by ensuring management of the organization,
operations, and resources for a safe,
efficient, and effective learning environment, be allowed to administer the funds within the school to allocate resources in order to accomplish the goal to increase student achievement; and
Laurie Routhier is responsible for the development and implementation of best practices and processes to support Muttville's strategic goals, and
ensure the effective and
efficient running of programs
by guiding shelter policy,
operations and strategy.
The Administrative Assistant is responsible for
ensuring efficient day - to - day office
operations by providing administrative, clerical, and reception support, as well as fulfilling a wide range of office administration duties for the Human Resources Departm...
• Apt at using shorthand, stenotype machine and audio based transcribers to take down verbatim • In - depth knowledge of common medical terminology and profound ability to use the same effectively in order to communicate case details • Strong organizational skills, proven ability to collect and compile all medical data needed for patient case formulation and filing • Particularly effective in simplifying medical jargons and expanding medical abbreviations to produce easily comprehendible data for case compilation and processing •
Efficient in identifying errors in given text and correcting the same • Excellent collaboration and coordination skills, proven ability to collect data regarding patient case from all relevant departments and assemble the same in the patients» medical record file • Expert in transcribing clinical dictations and getting the same analyzed and verified
by concerned medical practitioner • Excellent time management skills with track record of delivering timely case reports for case follow up and educational purposes • Attentive listener with proven ability to follow instructions to book, thus
ensuring error free delivery of assignments • Computer literate with strong PC
operation skills and profound knowledge of various data recording software • Profound ability to categorize different types of content according to the area of specialization to facilitate data identification and retrieval • Strong language skills, full command on generating transcribed content free of grammatical, spelling or punctuation errors • Highly capable of producing accurate data in printed form based on dictations and audio recording
by surgeons and healthcare providers • Well versed in verifying given text against an audio verbatim to
ensure its accuracy and correctness • Fully knowledgeable of data confidentiality protocols applicable to transcribed data • Proficient in interpreting and rectifying data discrepancies in medical content • Excellent knowledge of basic physiology and anatomy • Strong expertise in comprehending complex procedures carried out in the operating room • Effective listening skills with strong attention to detail and high level of accuracy
Well - versed in
ensuring safe and
efficient operation of the vehicle
by ascertaining appropriate preventative maintenance and repair on a regular basis.
• Welcome customers as they arrive at the gas station or convenience store and
ensure that an attendant is ready to provide service • Oversee the work of attendants to
ensure appropriate delivery of services and customer satisfaction • Assist the gas station manager in handling the day to day
operations of the gas station and convenience store • Ascertain that sufficient staff members are present at each fuel pump at all times, in a bid to provide immediate services to customers • Assist customers on self - service fuel pumps
by providing them with insight on how to pump gas • Create and maintain effective relationships with gas company personnel to
ensure prompt delivery of gas • Establish professional relationships with vendors to make sure that convenience store goods are delivered in a time
efficient manner • Order and receive merchandise and update and oversee inventory and stocking activities • Ascertain the security of the convenience store and the station
by constantly monitoring surroundings • Assist in hiring and training personnel to perform duties at the gas station, particularly gas station attendants and custodial staff members
A meticulous individual who
ensures safe and
efficient operations of forklifts
by following strict code of
operations.
• Exceptional mechanical aptitude aimed at controlling and operating complex machinery • Deep technical knowledge of CAD / CAM technology and how it is used for machine
operations • Great physical stamina and dexterity to perform repetitive work activities and movements • Well - versed in reading and interpreting blueprints with a view to understand machine schematics and models • Demonstrated ability to learn new machine
operations and adjust machine parts to meet specific instructions • Capable of working in a high noise environment • Able to monitor and assess performance of machinery and make needed adjustments • Proven ability to perform quality control analysis
by conducting tests and inspections • Exceptional time management skills aimed at
ensuring that machine
operations are carried out in a time
efficient manner • Excellent judgment and decision making skills; ability to consider costs and benefits of optimal machine
operations • Critical thinking abilities aimed at identifying alternative solutions to machine
operation problems • Complex problem solving skills targeted at evaluating possible machine operational issues • Able to plan, organize and schedule machine
operations in sync with production agendas • Track record of prioritizing work activities in accordance to scheduled operating precedence • Skilled at dismantling, repairing and maintaining equipment • Knowledge of operating hand and power tools used in the production trade
Successful accounting and
operations career delivering cross-functional leadership in financial modeling, reporting, business forecasting, and budget control while deliver full accounting management direction
by spearheading business process creation, implementation, and enforcement to
ensure a streamlined, productive, and
efficient workflow.
Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, tourism, marketing, and retail Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in
efficient, effective, and on - budget
operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention
by maintaining friendly, supportive contact with existing clients
IESI Corporation (Waxahachie, TX) 2006 — 2009 Division Manager • Managed a waste management division comprised of 27 routes and a 33 person staff • Utilized networking, in person sales, and other tactics to increase sales
by 4 % • Served as account manager for seven municipal clients resulting in 100 % contract renewal rate • Authored and implemented divisional budget
ensuring efficient and profitable
operations • Created driver routes to meet and exceed productivity and net revenue goals • Oversaw accounts receivable, accounts payable, and all collections
Warehouse Manager — Duties & Responsibilities Manage warehouse, supply chain, sales, and administrative support activities across a variety of industries Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee daily office and warehouse administration resulting in
efficient, effective, and on - budget
operations Represent company brand with poise, integrity, and positivity Responsible for shipping, order tracking, receiving, inventory, billing, and customer service Maintain company equipment, facilities, and products in an organized and professional fashion Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Generate significant revenue through networking, in person sales, and other tactics Estimate project costs, timelines, and
ensure compliance with contract terms Strictly adhere to all department budgets and project timelines Provide data entry, client account maintenance, and other administrative services Manage corporate correspondence and reception duties including telephone and in - person service Encourage high customer retention
by maintaining friendly, supportive contact with existing clients
Office Manager — Duties & Responsibilities Manage office
operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs
ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines
ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs
by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners
ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Electrician — Duties & Responsibilities Own and operate electrical contracting company
ensuring efficient and profitable
operations Direct human resources, accounting, sales, marketing, customer service, and project management Oversee and organize multimillion dollar commercial and residential electrical construction projects Design and implement company safety program, investigation procedures, and safety manual Responsible for site safety, employee training, and investigation of accidents and injuries Distribute safety equipment and PPE
ensuring compliance with all applicable safety codes Proficient in all aspects of commercial, residential, and industrial work as well as the National Electric Code Perform pipe bending, wire pulling, fire alarm system installation, circuitry design, and panel installations Skilled in service entry selection installations, transformer installation, fiber optic lighting, and blue prints Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Perform all duties in a professional, timely, and courteous manner
Office Manager — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members
ensuring they understand the brand and adhere to company policies and procedures Manage marketing, sales, and customer service
ensuring profitable and
efficient operations Responsible for accounts payable / receivable, budgets, and other accounting functions Direct human resources including payroll, benefit administration, and talent recruitment Design and distribute marketing materials, corporate newsletters, and other collateral Cut company expenses
by 40 % through effective inventory and order management procedures Negotiate contracts with vendors resulting in a 30 % reduction in expenses Serve as liaison between multiple departments and senior leadership Oversee large scale office renovation while
ensuring zero productivity losses Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Organize special events, meetings, and corporate travel arrangements Study internal literature to become an expert on products and services Consistently recognized and promoted for excellence in office management Represent company brand with poise, integrity, and positivity
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system
operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff
ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales
Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff
ensuring efficient, effective, and profitable
operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed
Business Manager — Duties & Responsibilities Manage multiple technology companies
ensuring effective,
efficient, and profitable
operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership
Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, law, medicine, and sales Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in
efficient, effective, and on - budget
operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Perform all duties with positivity, professionalism, and integrity
Business Manager — Duties & Responsibilities Direct daily restaurant
operations, marketing, customer service, and finances for multiple locations Hire, train, and direct large staffs
ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and
ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales by 5 % each year through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Completed management training program through Fatburger corporate university Certified in ServeSafe food handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professio
ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales
by 5 % each year through effective marketing and customer service Cut operational costs through
efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices
Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Completed management training program through Fatburger corporate university Certified in ServeSafe food handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professio
Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Completed management training program through Fatburger corporate university Certified in ServeSafe food handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professionalism
Scientist / Lab Supervisor • Oversaw team activities including quality control, batch release, and legal compliance • Responsible for team training, work assignments, and overall product development • Developed training materials which cut training time
by 50 % while increasing efficacy • Directed investigations regarding corrective actions and preventative actions • Restructured testing process reducing testing time and expense
by 50 % • Conducted internal audits to
ensure professional and
efficient operations • Authored IQ, OQ, and PQ plans, protocols, methods, and summary reports • Reduced batch cycle time from 6 months to 4 weeks
by creating of cross functional team • Motivated team members resulting in company loyalty and increased productivity
Customer Service Specialist — Duties & Responsibilities Provide customer service across a variety of industries including insurance, tourism, marketing, and retail Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in
efficient and effective
operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person service
Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and administrative functions and
ensuring both
efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and
operations procedures, updating regularly according to regulatory enhancements initiated
by the US government and other related agencies Provide continuous assessment of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and
ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate informatio
ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions
Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate informatio
Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information flow
Master Electrician — Duties & Responsibilities Own and operate electrical contracting company
ensuring efficient and profitable
operations Recruit, train, and direct 25 + person staff of electricians, construction personnel, and office workers Direct human resources, accounting, sales, marketing, customer service, and project management Educate junior electricians in best practices, applicable codes, and safety protocols Proficient in all aspects of commercial, residential, and industrial work as well as the National Electric Code Repaired Life Health Safety (LHS) issues and investigated reports of shocks Perform wide variety of panel, receptacle, light, junction box, and cabinet installations Skilled in aluminum and fiberglass cable tray, transformer, motor, and conduit installations Fabricated, welded, and installed brackets and aluminum, stainless steel, and fiberglass cable trays Worked on control level switches, I / P transmitters, motor starters, start - stop stations, and lighting contractors Test and recalibrate I / P transmitters, gas and fire eyes - HALON sensors, and pressure switches Perform wire pulls, circuit tests, grounding, and bonding tests Utilized AUTOCAD to design blueprints for a varied of commercial and residential projects Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Perform all duties in a professional, timely, and courteous manner
Clerk — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in
efficient, effective, and on - budget
operations Manage marketing, sales, customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, quality control, billing, shipping, and client account maintenance services Study internal literature to become an expert on products and services Analyze client needs and craft product presentations to their specifications Consistently recognized and promoted for excellence in sales, customer service, and team management Prepare and maintain activity reports, client information, and other pertinent data in an organized manner Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with clients, vendors, partners, and community leaders Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity
Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including education, accounting, and medicine Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in
efficient, effective, and on - budget
operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee medical billing, confidential patient records, and medical team support Responsible for the development and implementation of emotional, physical, and developmental plans for patients Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Craft employee handbooks, staff development programs, and recognition programs Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention
by maintaining friendly, supportive contact with existing clients
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Design and implement business model for national retail distribution business Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in
efficient, effective, and on - budget
operations Manage marketing, sales, customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, billing, shipping, and client account maintenance services Study internal literature to become an expert on products and services Analyze client needs and craft product presentations and packages to their specifications Consistently recognized for excellence in sales, marketing, and team management Prepare and maintain sales activity reports, client information, and other pertinent data in an organized manner Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity
Director of Business — Duties & Responsibilities Recruit and train staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement staff development, recognition, and disciplinary policies and procedures Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue
by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive
operations in an
efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits
ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital
operations from patient admission to senior level strategic planning Represent company with poise, integrity, and positivity
Project Manager — Duties & Responsibilities Oversee 1,000 employee call center
operations ensuring efficient, effective, and profitable
operations Recruit, train, and direct 25 Senior Call Center Managers
ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and
operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily
operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams
ensuring compliance with project budgets and release schedules Oversee all user testing to
ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posi
ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services
Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posi
Ensure customer satisfaction
by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Adult Nurse Practitioner — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Currently completing clinical and academic work toward a master of science in nursing Utilize strong background in biology, chemistry and mathematics Maintain working knowledge of current medical technology, procedures, and standards of care Proven ability to remain calm and levelheaded in high pressure situations Direct therapeutic, educational, and recreational activities for eight developmentally disabled adults Responsible for patient health, safety, and attainment of therapy goals Train and supervise medical lab personnel
ensuring efficient and professional
operations Offer guidance and support to junior lab technicians and medical technologists Perform a wide variety of daily testing utilizing machines such as AXSYM — Hitachi RA 1000 CX 7 Responsible for preventative maintenance on machines
by running calibrations and controls Successfully complete monthly state proficiency tests for therapeutic drug, blood, and urine chemistries Prioritize stat specimens for immediate reporting Maintain direct contact with clients to resolve problems regarding appropriate tests and specimens Oversee confidential patient information, customer service, phones, and other administrative functions as needed Perform all duties in a positive, professional, and courteous manner
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Consistently promoted for excellence in both educational and for - profit industries Train new team members
ensuring they understand the brand and adhere to company policies and procedures Manage large staffs of sales and customer service professionals, administrative personnel, and volunteers Oversee daily office administration and special events
ensuring effective and
efficient operations Author and present various departmental progress and accounting reports to senior leadership Manage accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel
ensuring profitable
operations Design and implement marketing and sales strategies resulting in significant company revenues Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and travel arrangements Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Experience Camfil Farr (Crystal Lake, IL) 04/1982 — Present Copper Wire Plating Lead Person (01/2008 — Present) • Manage the daily
operation of the plating line
ensuring efficient and effective procedures • Operate the Vaughn wire drawing machine keeping the wire to size
by changing the dies as necessary •
Ensure that all testing is completed and entered into the company computer in a timely manner • Author and enter product reports and other pertinent data into company database • Oversee product and supply inventory restocking as needed to maintain appropriate levels • Strictly enforce all health and safety regulations
ensuring a clean and safe workplace
Professional Duties & Responsibilities Directed customer service departments across a wide variety of industries Oversaw, trained, and reviewed customer service staff
ensuring efficient operations Increased department efficiency
by 25 % through effective management tactics Designed and implemented staff development and recognition programs Performed internal financial audits and customer service quality assessments Resolved customer service inquiries in a timely, positive, and professional manner Delivered exceptional customer service resulting in client satisfaction and repeat business Managed $ 41 million in company inventory, supply replenishment, and product shipments Handled human resources tasks including benefit administration and promotions Directed accounting
operations including payroll, accounts receivable, and accounts payable Responsible for company correspondence, phones, reception, data entry, and financial recordkeeping Built and strengthened relationships with key clients, partners, and industry leaders
HD Supply, Inc. (City, ST) 2002 — 2008
Operations Manager • Manage, train, and supervise a team of 16 warehouse, sales, and customer service professionals •
Ensure effective, efficient, and safe warehouse and office operations • Hold monthly safety meetings to review accident rates and prevention measures • Oversee sales and accounting functions including P&L, sales forecasts, budgets, audits, and payroll • Prepare lien releases for all customers and ensure payments are received and posted in a timely fashion • Responsible for company equipment, inventory, shipping, receiving, and restocking • Ensure driver licensure and compliance with all state and federal D.O.T. rules and regulations • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Exceed profit goals by $ 7 million in 2004 through effective management and sales tactics • Awarded «Mark of Excellence» in 2004 for «Outstanding Operations Skills&
Ensure effective,
efficient, and safe warehouse and office
operations • Hold monthly safety meetings to review accident rates and prevention measures • Oversee sales and accounting functions including P&L, sales forecasts, budgets, audits, and payroll • Prepare lien releases for all customers and
ensure payments are received and posted in a timely fashion • Responsible for company equipment, inventory, shipping, receiving, and restocking • Ensure driver licensure and compliance with all state and federal D.O.T. rules and regulations • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Exceed profit goals by $ 7 million in 2004 through effective management and sales tactics • Awarded «Mark of Excellence» in 2004 for «Outstanding Operations Skills&
ensure payments are received and posted in a timely fashion • Responsible for company equipment, inventory, shipping, receiving, and restocking •
Ensure driver licensure and compliance with all state and federal D.O.T. rules and regulations • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Exceed profit goals by $ 7 million in 2004 through effective management and sales tactics • Awarded «Mark of Excellence» in 2004 for «Outstanding Operations Skills&
Ensure driver licensure and compliance with all state and federal D.O.T. rules and regulations • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Exceed profit goals
by $ 7 million in 2004 through effective management and sales tactics • Awarded «Mark of Excellence» in 2004 for «Outstanding
Operations Skills»
Civil Engineer — Duties & Responsibilities Responsible for civil engineering and construction projects valued in excess of $ 60 million Develop exposure to varied construction projects with both military and civilian applications Maintain, update, and create GIS and CADD data for use in Public Works civil engineering projects Coordinate data collection and project management with partner agencies and subcontractors Map utilities, environmental features, cultural resources, infrastructure, communication lines, and other features Utilize GPS and conventional surveying techniques to collect thousands of data points for detailed mapping Create and access spatial datasets in ArcSpatial Data Engine Develop and implement new mapping techniques using GIS software decreasing project turnover
by 30 % Design and print large scale maps, drawings, and other items for use in engineering projects Set and strictly adhere to project timelines and budgets Manage construction contract negotiations, implementation, and funding Oversee finances identifying and resolving any errors or deviations of project budgets Direct office
operations and support staff
ensuring efficient, effective, and professional
operations Serve as Civil Engineering instructor at the US Air Force Academy Lead classes in advanced GPS equipment
operations, mapping, GIS software, and Terrasync data collection Develop new GIS, GPS, CADD curriculum for more than 1,200 cadets Implement instruction in Airfield Damage Assessment, MOS plotting, and combat skills Build and strengthen professional relationships with commanding officers, support staff, and business partners Perform all tasks with poise, integrity, and positivity
Customer Service Specialist — Duties & Responsibilities Train new team members
ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in
efficient and effective
operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and integrity