Extensive call center management experience for different industries; financial, insurance, telecommunications, among others.
Not exact matches
I am an experienced contact
center director with
extensive knowledge in
call center sales, support, business analysis,
management and employee development.
A dedicated and hardworking professional with
extensive experience in
call center operations, customer service, relationship building /
management, problem resolution, quality assurance, employee relations, and sales.
Diversified professional with 20 + years of
extensive experience with Project and People
Management, Corporate Mergers and Acquisition, Banking, Life and Annuity Insurance Products, Product Development,
Call Center, Risk
Management and Tax Reporting.
extensive call center / dispatch
management experience.
Highly motivated, enthusiastic professional with
extensive experience in Leadership,
Call Center Operations and Process
Management.
The following are highlights of my qualification and accomplishments: •
Extensive experience in customer service,
call center support, operations and
management.
Highly - motivated and results - oriented
management professional with
extensive background enhancing overall
call center and customer service activities.
Results - oriented Operations Manager with
extensive experience in
call center management, property - casualty insurance underwriting and claims.
I have
extensive management experience in driving results and productivity in a
call center environment and I am an expert in resolving customer inquiries / complaints to the highest level of customer satisfaction.
Extensive management of numerous projects for the DOD, Veteran Administration, Army Corp of Engineers, OSHPD, Data Centers and
Call Center??
Management professional with over 10 years in a call center environment with extensive project management e
Management professional with over 10 years in a
call center environment with
extensive project
management e
management experience.
A self - motivated and results focused individual seeking a challenging position that offers continuing career development and utilizes
extensive knowledge in
Call Center Management, Sales, Performance Metrics, and Supervisory Skills.
A Recognized Professional in
Call Centers; Experienced in Multiple Aspects of Operations Management Comprehensive experience in customer care and call centers with extensive skills in project and service deliv
Call Centers; Experienced in Multiple Aspects of Operations
Management Comprehensive experience in customer care and
call centers with extensive skills in project and service deliv
call centers with
extensive skills in project and service delivery.
Ideal Companies: A self - motivated and results focused individual seeking a challenging position that offers continuing career development and utilizes
extensive knowledge in
Call Center Management, Sales, Performance Metrics, and Supervisory Skills.
Summary
Extensive experience and proven results in
Call Center operations, strategic planning, staffing, budgeting and employee
management.
SUMMARY Benefits Operations Administrator with
extensive experience in process
management, daily reporting and
call center support within the benefit enrollment industry.
Summary of Qualifications: * Over 10 years Healthcare / Revenue Cycle
Management * Over 20 years experience in Healthcare Administration *
Management PPO and PIP Claims Department
Call Center *
Extensive Provider Relations and Custome...
SUMMARY OF QUALIFICATIONS *
Extensive experience in credit
management and
call center operations.
Summary of Qualification
Extensive Program and Project
Management experiences and skills in IT, Operations, Sales, Marketing, Direct Marketing / Direct Response
Call Center and Home Security / Home Automation
Call Center organizations, but most importantly wanted to highlight that I possess an attention to the details with a deep commitment to being part of a team and supporting all team members by going the extra mile for succ...
Management level position in a call center with the opportunity to use extensive organizational, motivational and performance management skills acquired over decades of experience with high performance
Management level position in a
call center with the opportunity to use
extensive organizational, motivational and performance
management skills acquired over decades of experience with high performance
management skills acquired over decades of experience with high performance companies
Summary
Call Center Supervisor with over ten years of
extensive experience in relationship
management, business administration, strong communication, leadership and problem solving skills.
Related Skills • Over 6 years successful
management experience in a call center environment • Extensive knowledge of Avaya Call Management System and various Scheduling Software • Proficient in variety of programs including Word, Excel, Power Point and Lotus Notes • Experience in setting, monitoring and maintaining predictive dialer ph
management experience in a
call center environment • Extensive knowledge of Avaya Call Management System and various Scheduling Software • Proficient in variety of programs including Word, Excel, Power Point and Lotus Notes • Experience in setting, monitoring and maintaining predictive dialer phone sy
call center environment •
Extensive knowledge of Avaya
Call Management System and various Scheduling Software • Proficient in variety of programs including Word, Excel, Power Point and Lotus Notes • Experience in setting, monitoring and maintaining predictive dialer phone sy
Call Management System and various Scheduling Software • Proficient in variety of programs including Word, Excel, Power Point and Lotus Notes • Experience in setting, monitoring and maintaining predictive dialer ph
Management System and various Scheduling Software • Proficient in variety of programs including Word, Excel, Power Point and Lotus Notes • Experience in setting, monitoring and maintaining predictive dialer phone system
Extensive customer service /
call center management experience for major financial and retail institutions.