Sentences with phrase «guest service skills in»

, Spanish) Guest Service skills in an entertainment environment Customer Service skills in a sales... and verbal skills with the customers.

Not exact matches

The ability to train and coach employees, a strong knowledge of customer service techniques, and a focus on ensuring outstanding guest experiences are all essential to success in this role, as are superior leadership and interpersonal skills.

The typical guest services skills that hotels hope to find in a candidate for a front desk job include: customer service, organization, oral communications, written communications, the ability to use and / or quickly learn client relationship management (CRM) or reservation management software, friendliness, foreign language skills (Spanish, Japanese, German), conflict management, decision - making, and professional composure and appearance.

Below is a list of the top five most important skills for a hotel front desk employee, as well as a longer list of other skills employers seek in candidates for guest services jobs.

A well - written example resume for Guest Services Managers showcases leadership, supervisory skills, previous experience in a hospitality establishment, problem - solving orientation, and courtesy.

In my search for a new position that utilizes my customer service talents and my superior communication skills while simultaneously providing opportunities for growth, I discovered Red Rooster Inn's opening for a Guest Service Representative and felt compelled to submit my resume for your service talents and my superior communication skills while simultaneously providing opportunities for growth, I discovered Red Rooster Inn's opening for a Guest Service Representative and felt compelled to submit my resume for your Service Representative and felt compelled to submit my resume for your review.

Strong time management, organization, and interpersonal skills are helpful in this role, as is a commitment to guest service excellence.

Impeccable customer service skills, essential for making guests feel at home in the café and to ensure they enjoy their dining experience and want to come back.

Highly qualified with the extensive experience in the management field, expertise in the hotel management skills, expert in guest service operations, excellent knowledge of food and beverage operations, expert in profit and loss management, these are Core Competencies:

Demonstrated excellent customer service skills and an uncommon ability to relate with and satisfy all kinds of customers resulting in numerous regular customers and guest compliments.

Those looking to work as Guest Service Agents should showcase in their resumes customer focus, the ability to work in shifts, strong communication and interpersonal skills, attention to details, good numeracy skills, and computer competences.

The ideal candidate will have a at least 3 - 5 + years of administrative experience along with top - notch interpersonal skills and a positive demeanor.Main Responsibilities: - Provide a wide variety of administrative and staff support services - Research, documentation, word processing and data entry - Maintain office files and other records - Process incoming and outgoing mail - Distribute interoffice mail as needed - Schedule appointments and coordinate conference rooms - Provide back - up front desk support in the main lobby support for guests, visitors and the company's employees Additional Qualifications: -3-5 + years of progressive administrative support experience - Extremely articulate, polished, and professional - Ability to interface with administrators of all levels - Must be flexible, willing to help out wherever needed - Ability to juggle multiple deadlines in a fast - paced environment - Bachelor's Degree highly preferred - Microsoft Office (Word, Excel, PowerPoint, and Outlook) The company offers wonderful employee perks including weekly catered meals, fun team building activities, great medical benefits, competitive salary, and room to grow from within.

Outgoing and personable Room Service Worker skilled in ensuring the accuracy of meals ordered by guests and offering suggestions on what to order.

CAREER HIGHLIGHTS • 5 + years» extensive experience in different Front Desk roles • Highly skilled in customer services activities — both on the telephone and in person • Special talent for handling guests regarding registration, check - in, and check - out • Proficient in managing cash and credit cards • Proven record of servicing guests» complaints and resolving problems in a friendly manner

Excellent ability to diplomatically settle minor guest disputes following company procedure; and exceptional skill in customer service.

Job Responsibilities (but not limited to): * Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale * Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and / or merchandise questions * Complete sales transactions by accurately and efficiently ringing up customer sales * Responsible for following all company standards in regards to paperwork, cash management and loss prevention * Ensure an enthusiastic and professional level of customer service at all times * Remove all sensormatics and hangers from merchandise prior to placing items in bag (s) for customers * Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally * Call for additional assistance if a line develops to ensure proper guest satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class guest service through assisting customers with rental equipment.

Job Responsibilities (but not limited to): * Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean, serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: * Previous retail / rental experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Benefits include: * Free Winter Park Pass and EPIC Ski and Snowboard Pass to our world - class resorts * Employee discounts at our retail stores * Employee Assistance Program (EAP) * Excellent training and professional development * 401k Saving Plan * Health Benefits * Auto, Home, Pet Insurance Our employees have been making a name for themselves since 1976 with their love for the outdoor industry.

Job Responsibilities (but not limited to): * Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean, serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: * Previous retail / rental experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Perks * Free Epic Pass to our world - class resorts * Huge retail discounts at our stores * Excellent training and professional development At Colorado Ski and Golf and Colorado Ski and Sport, «guarantees through expertise» is our motto.

Earning scores of ~ 98 % on all phone call evaluations; six - time winner of «Employee of the Month» in recognition of superior guest service and outstanding communication skills.

Key Qualifications • In - depth knowledge of food and beverage service standards • Highly skilled in fulfilling patrons» orders in timely manner • Proven record of all aspects of the guests dining experience • Able to give accurate, detailed and courteous service to all team members and guests • Thorough understanding of providing information and explaining amenities and marketing promotions • Able to maintain cleanliness and organization of dining room and kitchen area • Available to work weekends and holidaIn - depth knowledge of food and beverage service standards • Highly skilled in fulfilling patrons» orders in timely manner • Proven record of all aspects of the guests dining experience • Able to give accurate, detailed and courteous service to all team members and guests • Thorough understanding of providing information and explaining amenities and marketing promotions • Able to maintain cleanliness and organization of dining room and kitchen area • Available to work weekends and holidain fulfilling patrons» orders in timely manner • Proven record of all aspects of the guests dining experience • Able to give accurate, detailed and courteous service to all team members and guests • Thorough understanding of providing information and explaining amenities and marketing promotions • Able to maintain cleanliness and organization of dining room and kitchen area • Available to work weekends and holidain timely manner • Proven record of all aspects of the guests dining experience • Able to give accurate, detailed and courteous service to all team members and guests • Thorough understanding of providing information and explaining amenities and marketing promotions • Able to maintain cleanliness and organization of dining room and kitchen area • Available to work weekends and holidays

Hostess Summary Statement Example • Personable and gracious demeanor with commitment to superior service • Calm under pressure and able to multitask in busy environments • Excellent communicator and skilled at active listening for guest satisfaction

• Desire a position as a Massage Therapist at Four Seasons utilizing exceptional skills in using both props and products to provide therapeutic services to guests.

• Highly skilled in providing exceptional service to guests by mixing and serving beverages.

• Seeking a position at the front desk of Hilton Hotel that will use my well honed skills in the hospitality industry to provide excellent guest services

• Skilled in developing various themes and events while keeping the client's preferences in mind • Strong organizational, time management and task prioritization skills along with insightful ability to complete projects flawlessly on a strict timeline in limited budget • Excellent communication and interpersonal skills, profound ability to negotiate productive deals with vendors • Apt at idea conception, project outline development, theme approval, vendor negotiations and event marketing • Track record of delivering high quality thematic event planning services and attaining 100 % client satisfaction • Well versed in meeting with clients, discussing the event details and developing a clear understanding of their expectations • Strong presentation skills, solid ability to demonstrate sample themes using multimedia and graphic software • Great attention to detail, fully able to manage given budget effectively • Special knack for developing ample marketing strategies for social events and implementing the same real time, through social media and other advertisement channels • Diverse knowledge of different cultures of the world, hands on experience in planning cross cultural weddings and multinational conferences catering for expected norms form both sides • Expert in menu setting, venue selection, décor supervision, theme setting and project promotion • Well practiced in overseeing the team of vendors, service suppliers, photographers, caterers and helpers • Hands on experience in coordinating various non-government organization based fundraising and donor communication activities • Strong numeracy skills with proven ability to manage budgets up till $ 15M effectively • Particularly effective in devising print material, social media and TV / radio ad based campaigns for promotion of social events • Demonstrated ability to design invites, make stay and travel arrangements for the guests and remind them regarding important dates • Expert in pre-planning, onsite management and post program evaluation • Ability to work autonomously while maintaining a dynamic work environment and keeping up a motivational team spirit among the employees

▶ A part time position of Grocery Team member with Whole Foods Market utilizing demonstrated skills in providing courteous and prompt service, steady operating conditions and a gracious atmosphere in order to increase guest confidence and loyalty

Offers exceptional customer service skills and secretarial experience to contribute to the hotel's ongoing success in delivering exceptional guest service while exceeding the targets of financial profitability.

In order to get this position, you will be required having excellent computer and cash handling skills, ability to stand for extended periods of time; present a sociable, outgoing, lively and guest service oriented demeanor.

Create Resume Beth Edwards 100 Broadway LaneNew Parkland, CA, 91010Cell: [phone] [email protected] Professional Summary Outgoing and personable Room Service Worker skilled in ensuring the accuracy of meals ordered by guests and offering suggestions on what to order.

ADDITIONAL CAPABILITIES • Excellent guest service skills Excellent verbal and written communication skills • Great attention to detail • Demonstrated ability to stand for long hours • Expert in transporting heavy trays

You may include your skills in greeting guests as they arrive, directing them to the right contact person, escorting them to their rooms and providing in - room services.

Skilled, adaptable and talented professional with solid knowledge in customer service, offering guest service reflecting high standards.

• A friendly individual who has a track record of providing highest quality of customer service • Demonstrated ability to deal effectively with guests» complaints and anger quickly and successfully • Able to check guests in and out professionally and in a gracious manner • Adept at posting guest charges and bills • Well versed in handling mail and messages as per procedures • Skilled in answering switchboard in keeping with standards of good telephone manners

HIGHLIGHTS • Over 4 years» practical experience working as a Server and Busser • Quick at taking and delivering food, beverages and side orders to patrons • Highly skilled in table service procedures and etiquette • Effectively interacts with guests and provides them with an excellent dining experience • Adept at anticipating guests» needs and ensuring their fulfillment accordingly • Bilingual: English and Spanish

Through my work at ABC Restaurant Oshawa, I developed exceptional skills in taking orders quickly with a smile while ensuring that order was served quickly, and serving food to guests while maintaining service standards.

Join our grocery teams and connect with guests in a fast - paced retail position with advancement opportunities where you are encouraged to shine as you use your guest service skills.

Skill Highlights Restaurant Operations Customer Service Guest Satisfaction Dining Room Operations Workflow Optimization Food Service Support Work Experience Waiter 5/1/2015 — Current Beer, Bourbon, and BBQ — Louisville, KY Promptly greet roughly 50 daily customers in dining room, take food and beverage orders, and input customer orders into POS systems.

Excellent communication and decision - making skills as a restaurant manager Thorough understanding of and a commitment to food safety standards A real dedication to exceptional guest service In addition to a career that will prove to be as satisfying...

PROFESSIONAL SKILLS • Strong guest service acumen • Trilingual — English, French and Chinese • Ability to stand for long hours and work in the graveyard shift • Meticulous attention to details • Known to multitask in a collaborative environment

• Enhance the number of returning coffee customers by 20 % through effective coffee making and customer service skills • Attain the most dedicated employee award in 2014 • Note orders and serve coffee, food, and beverages to guests in a timely fashion • Make coffee using many brewing methods such as pour over, espresso and cold brew • Open and close the coffee station • Assist in menu setting and determining coffee of the week regularly • Communicate with customers, note their preferences and take feedback • Perform cashiering and inventory management tasks • Monitor wastage and record consumption of items • Maintain cleanliness of counter and bar

SKILL HIGHLIGHTS Guest services Front desk operations Check - in and check - out procedures Booking and reservation management Brand development New business development PROFESSIONAL EXPERIENCE 1/1/2016 — Current Guest Services Agent Wyndham Hotel Group — Arlington, VA Greet guests and provide warm and friendly service during check - in and check - out prservices Front desk operations Check - in and check - out procedures Booking and reservation management Brand development New business development PROFESSIONAL EXPERIENCE 1/1/2016 — Current Guest Services Agent Wyndham Hotel Group — Arlington, VA Greet guests and provide warm and friendly service during check - in and check - out prServices Agent Wyndham Hotel Group — Arlington, VA Greet guests and provide warm and friendly service during check - in and check - out processes.

Skill Highlights Hotel operations management Financial management Issue resolution Guest services and satisfaction Staff development and leadership Process improvement Professional Experience Assistant Front Office Manager 8/1/2007 — Current Bally's Las Vegas — Las Vegas, NV Support Front Office Manager in directing front office operations to achieve customer satisfaction, quality service, and compliance with corporate policies and procedures while exceeding financial goals.

Skilled in managing multiple guest needs and working in collaborative environments to maximize customer service.

STRENGTHS • Highly skilled in providing friendly guest service with genuine hospitality • Documented success to interact with the customers and coworkers in a passionate and outgoing manner • Hands - on experience in handling cash efficiently • Demonstrated ability to handle guest comments quickly and politely • Neat and polished appearance

• Demonstrated ability to greet guests friendly and courteously, in sync with the hotel's standards and protocols • Highly experienced in operating courtesy shuttles and handling baggage for tours and / or dispatch purposes • Unmatched ability to recognize returning guests and welcome and escort them through the facilities • Qualified to store and retrieve luggage and other objects for guests, in accordance to hospitality standards and procedures • Proficient in ensuring that lobbies, bell closets and work areas are clean and presentable at all times • Highly skilled in safely and efficiently unloading luggage on curbsides, and promptly delivering it to guests» rooms • Hands - on experience in handling room service requests and assisting guests with laundry services • Deeply familiar with maintaining luggage carts and hailing taxis, and assisting with front desk and housekeeping tasks • Solid track record of efficiently delivering luggage, messages and packages to guests while maintaining the integrity of all items • Adept at informing guests of emergency procedures and operation of amenities within the room • Competent in inspecting guests» rooms for order and adequate supplies and timely providing items on loan to guests • Proven ability to provide assistance to concierge with her or his duties during busy periods, and manning the front desk as needed

I am presently working as a host for Hannington Café at Avari Hotel and possess the guest service skills that are necessary to do justice in performing relevant job duties.

Offering effectiveness in managing guests, staff members and patrons utilizing strong customer service, leadership, communication, conflict resolution and mediation skills.

My extensive experience in providing hospitality services and the coinciding skills in cleaning, maintaining and anticipating guests» needs is what makes me a perfect candidate for the position of a Housekeeping Aide at Pantra Suites.

I am a results - oriented individual with excellent customer service skills and an energized professional presence which makes me successful in creating a good rapport with guests.

Track record of providing exceptional first tier services in a hospitality environment along with great communication skills aimed at making guests comfortable.