Sentences with phrase «handle outbound calls»

Handle outbound calls to borrowers in reference to the status of their claim checks.

Having Ruby handle your outbound calls is especially useful for appointment confirmation calls or to gather or relay simple information to your callers.

9 + years» exceptional track record of handling outbound calls for sales, and inbound ones for support.

Under general supervision, the Inside Sales Rep will primarily be focused on handling outbound calls from existing customers and they will independently...

Not exact matches

His articles for CIRE have covered topics such as suburban office markets, auctions, and marketing techniques.Inbound or Outbound?Call centers fall into two basic categories, inbound and outbound, and each has slightly different labor and facilities requirements.Inbound centers handle calls initiated by customers seeking technical assistance, product or account information, or help with other queries.

Our Bilingual Parent Helpline also expanded its one - on - one outreach to families, handling over 15,000 inbound and outbound calls to assist families through the application process.

Handled inbound and outbound collection calls and consistently met or exceeded goals set by upper management.

Assisting customers through inbound calls as well as issues submitted via email through outbound calls and emails, exceeding the daily stats at an average of 25 issues handled daily (floor average 17) and an average call time of 7 minutes (floor average 12 minutes).

Handled a high influx of outbound and inbound calls pertaining to reconciliation of delinquent accounts.

Handled inbound and outbound calls regarding home refinancing using a multi-line phone system.

Handled inbound and outbound calls to request new service and provide support to existing customers, answering questions and concerns.

Follow defined census program information and processes, handles inbound and outbound calls, adhere to Census approved scripts, enter data and follow guidelines.

Handled high volume of inbound / outbound calls, managing multiple lines while providing excellent customer service.

Handled operating budget of $ 1.4 million managing office location and reaching team goal of 50 outbound sales calls per employee.

Will handle inbound and outbound calls regarding product information, availability, order status and delivery.

Resolved employee concerns in a timely Call center experience, handling large call volumes both inbound and outboCall center experience, handling large call volumes both inbound and outbocall volumes both inbound and outbound.

Handled outbound and inbound calls.

Handled all inbound and outbound clients / customer / broker calls and addressed all inquiries and concerns related to commissions, payments and all IT issues for all four sectors including Canada, Fixed Income, Americas and Private Banking.

Handled a high volume of in - bound and outbound calls pertaining to reconciliation of student loan accounts

Handle incoming calls, outbound calls, and internet chats to assist customers with issues with products and services.

Handles tasks such as receiving phone calls, scheduling appointments for medical treatment, putting documentation in the medical record, making outbound calls, and scheduling video conferencing meetings.

They handle both inbound and outbound calls to ensure proper customer services and sales at times.

Particularly, I am highly effective in handling both inbound service calls and outbound marketing calls and possess ability of handling irate customers.

Will work in a remote environment handling inbound and outbound calls and emails; scheduling hotel, car, and air reservations; overseeing ticketing queues; and handling exchanges and refunds.

• Create schedules for each team member, and ensure that they carry out their duties accordingly • Manage the day to day running of the call center by ensuring that all equipment is properly sourced • Implement call center strategies and operations to ensure that the center runs appropriately • Indulge in carrying out needs assessments and performance reviews to ensure smooth operations of the call center • Oversee team members to ensure that that both inbound and outbound calls are being handled properly • Ascertain that team members meet sales goals given to them and those assigned to the team in general • Handle ticket generation and oversight duties, placing special focus on early resolution of clients» problems • Ascertain that all communications, records and data are timely updated and held in strict confidence

Handling a high volume of Inbound and Outbound calls from all levels of staff across the organisation

ISO, Jersey City, NJ 2003 — 2006 Account Representative Handled daily inbound and outbound calls.

Job Duties: - Handle high - volume inbound / outbound calls to patients - Utilize the thorough qualifying process with each potential customer to determine the right products...

Works in a call center environment handling inbound / outbound calls, processing customer orders, escalating queries and complaints, and responding to customer requests.

• Customer service - oriented Call Center Representative with over 5 years of experience in handling both inbound and outbound calls.

• Competent, communicative and exceptionally talented Call Center Agent with over 7 years of experience in handling both inbound and outbound calls in a call center environment looking for a position at The GraCall Center Agent with over 7 years of experience in handling both inbound and outbound calls in a call center environment looking for a position at The Gracall center environment looking for a position at The Grande.

- Handle inbound and outbound telephone calls delivering the best possible outcome - Consistently perform to meet set performance standards - Build rapport with customers and colleagues encouraging regular contact - Deliver agreeable action paths to create the right customer outcome - Take complete ownership of calls resolving customer accounts - Maintain a high level of quality by working to company and regulatory requirements - Recording information accurately on company systems What do you have to bring to be considered?

• Handled inbound / outbound calls from clients inquiring insurance packages.

• Received inbound calls for information regarding different companies on the Initiative panel • Provided information regarding services and products and answered callers» queries • Assisted callers in resolving issues by troubleshooting their problems over the telephone • Made outbound calls to prospective customers to provide them with information on the company's products and services • Handled incoming emails and support tickets by appropriately replying to them following company policy

• Receive incoming calls by appropriately greeting callers and inquiring into their purpose of calling • Provide preliminary information regarding the company's services and products • Transfer calls to appropriate persons and departments within the company • Take messages from callers in cases of unavailability of recipients and ensure that they are relayed to them as soon as possible • Attempt to resolve callers» problems over the telephone and escalate problematic issues to concerned individuals • Greet and direct customers and visitors to designated personnel within the organization • Make outbound calls according to specific instructions provided by employees • Maintain logs of incoming and outgoing calls and handle records - keeping duties • Handle typing and data entry duties and correct and update electronic telephone direchandle records - keeping duties • Handle typing and data entry duties and correct and update electronic telephone direcHandle typing and data entry duties and correct and update electronic telephone directories

Adept at delinquent accounts handling, outbound call placing.

Will assist with customer retention activities, participate in campaigns, and handle inbound and outbound calls.

Be responsible for placing outbound calls, handling inbound calls and directing them for problem resolution.

Works in a remote environment assisting students with pursuing their educational goals, obtaining monthly referrals, handling inbound and outbound prospective student calls, and providing education on the college and requirements.

Work from home handling inbound / outbound phone calls from clients and answering questions about EOBs and itemized statements.

Handling inbound as well as outbound calls to all vendors to go over statements and missing invoices.

Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliabcalls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, ReliabCalls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Experience in the following is an advantage: Call Centre Executive, Customer Service Executive, Outbound Sales Executive, Call Handling, Inbound Sales, Outbound Sales, Inbound Calls, Outbound Calls, Contact Centre, Call Centre

high energy in sales, handling outbound and inbound calls, providing quality customer service.Dependable, great personality, resourceful

QUALIFICATION SUMMARY * Customer -, Quality - Focused, and friendly Office Professional team leadership and 7 + years office and customer service and collections telephone experience * Excellent phone skills with background providing manual outbound phone calls and handling inbound calls to and from candidates potentially interested in technical staffing opportunities as well as performing third - party collections calls * Excell...

2 + years retail, mail order, long - term care hospital experience as a Pharmacy Technician - includes experience in dealing with: - Insurance benefits authorization - Prior Authorization approvals - Adjudications issues - Coverage verification - Reimbursement issues - Claim processing - Data entry of prescriptions - Dispensing prescriptions, 2 + years customer service experience in an organization providing superior customer service handling: - Outbound calls to customers, doctor offices, third party administrators, coordinating insurance billing, verifying coverage, resolving insurance coverage issues, and obtaining prior authorization approvals.

Responsible for preparing project result summaries, workload, and high cost reports while managing the inventory of equipment, such as, cables, coils, and ordering supplies as necessary Handled inbound and outbound calls regarding repairs, job status, cable installation, material reports, and Verizon customer concerns while resolving issues, record messages, dispatch field technicians and scheduling follow - up appointments.