Sentences with phrase «handled timely resolution»

Not exact matches

Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints / concerns with a sense of urgency to see to their resolution.

They also monitor and coordinate their operations to ensure timely resolution of cases and compliance with set standards for complaint / case handling.

Manage and coach Customer Service Representatives to ensure proper administration and effective handling of order processing and delivery, including timely identification and resolution of problems

Handled problem resolution and customer appeasement in a timely manner by phone and personal contact.

Handled resident concerns and provided resolution in a timely manner to ensure customer satisfaction.

Handled customer inquiries, complaints and requests, ensured resolution is provided in a timely manner to ensure customer satisfaction.

Handled customer inquiries and concerns, ensured resolution is provided in a timely manner to ensure customer satisfaction.

Handled customer complaints, provided timely resolution to ensure customer satisfaction.

Handled and resolved customer issues and complaints, provided resolution in a timely manner to ensure customer satisfaction.

Handled and resolved customer inquiries and complaints, ensured resolution is provided in a timely manner to ensure customer satisfaction.

Handled customer inquiries and concern, ensured resolution is provided in a timely manner.

Handled customer inquiries and request, ensured resolution is provided in a timely manner to ensure customer satisfaction.

Handled escalated customer - related inquiries and complaints, ensured resolution is provided in a timely manner to ensure customer satisfaction.

As a Customer Care - Call Center Representative, you'll handle customer telephone calls and provide timely and quality resolutions.

Handled client inquiries and complaints, ensuring resolution are provided in a timely manner to ensure satisfaction.

Handled product inquiries and concerns, provided timely resolution to ensure customer satisfaction.

Managed clients, handled inquiry and concerns and provided resolution in a timely manner to ensure client satisfaction.

• Create schedules for each team member, and ensure that they carry out their duties accordingly • Manage the day to day running of the call center by ensuring that all equipment is properly sourced • Implement call center strategies and operations to ensure that the center runs appropriately • Indulge in carrying out needs assessments and performance reviews to ensure smooth operations of the call center • Oversee team members to ensure that that both inbound and outbound calls are being handled properly • Ascertain that team members meet sales goals given to them and those assigned to the team in general • Handle ticket generation and oversight duties, placing special focus on early resolution of clients» problems • Ascertain that all communications, records and data are timely updated and held in strict confidence

Handled customer's inquiries and complaints, ensuring resolutions are provided in a timely manner.

Professional Experience United Healthcare 05/2009 — Present Network Account Manager • Generated new business consistently exceeding company production goals • Managed company databases and staff ensuring timely completion of company projects • Oversaw claim resolution, provider performance, and provider appeals • Handled all lines of company products including Medicare, Medicaid, and commercial plans • Provided excellent customer service guaranteeing client satisfaction

Oversaw the handling of complex accounting issues and ensured timely resolution.