Software Quality Assurance Technician — Phoenix Software and Applications — Phoenix, AZ — January 2009 — September 2014 • Troubleshot
programs to identify areas in need of improvement and point out issues to programmers • Pushed
programs to their limits to test their stability and make note of areas of weakness • Booted applications with multiple different
hardware and operating systems to check for
compatibility issues • Described problems to programmers and provided detailed reports for them to fix errors • Maintained a bug elimination rating of more than 90 percent