Sentences with phrase «high level of customer service based»

High level of customer service based on 15 years of targeted training using the EXCEL model developed by Follett Higher Education Group.

Provided a high level of customer service based on outstanding communication and interpersonal skills

Not exact matches

With these benefits in place, among others — including surprise Apple Watches for employees and quarterly bonuses based on profits — Squaremouth has maintained a high level of customer service and has grown to more than $ 17 million in annual sales in 2016.

Based on experience of the airline industry, the model assumes that, for airlines offering a high level of service, 80 percent of profit comes from 20 percent of customers.

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Obviously, the first thing to concentrate on is ensuring that they maintain a high level of care and customer service that breeds a fiercely loyal client base.

While a high level of customer service and a unique product mix are, without a doubt, the competitive strengths of small, mom - and - pop pet stores, having the right pricing structure is still vital — particularly if you are looking to grow your customer base.

Receive the highest level of support, service and expertise from our U.S. - based Customer Engagement Center.

Provided a high level of product knowledge as well as a desire to learn about products and services provided by the company whilst providing excellent customer service on a consistent basis.

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Provided a high level of customer service and parent relations based on outstanding communication and interpersonal skills

Provided a high level of customer service and passengers relations based on outstanding communication and interpersonal skills.

My success lies in expanding account bases through lead prospecting, product presentation, negotiation, and after - sales support — all while providing superior customer service and maintaining an exceptionally high level of client retention.

• Hands - on experience in ensuring high levels of customer satisfaction through provision of exceptional customer services • Highly skilled in assessing customers» needs and providing both information and assistance to ensure that they are met appropriately • Deep insight into the «extra mile» mantra to drive sales and ensure repeat business opportunities • Deeply familiar with recommending merchandise based on each customer's individual requirements and likes • Demonstrated expertise in preparing sales contracts and handling payment processes for both cash and credit card transactions • Unmatched ability to serve multiple customers at the same time, without compromising quality of services • Qualified to handle merchandising, visual merchandising and stocking activities in a time efficient manner • Proficient in upholding and implementing loss prevention strategies, and effectively reducing item loss through constant check and vigilance • Adept at processing shipments and ensuring that all merchandise is appropriately represented on the floor • Competent in recommending products to customers by effectively and efficiently providing information of benefits and demonstrating product features • Well - versed in engaging customers though conversation to determine their needs and assisting them in locating their choices of products • Proven record of suggestively selling additional items and services in a bid to meet company and self - sales goals

Administrative Coordinator: - Delivers incoming faxes, mail and / or packages to the appropriate person upon receipt and processes outgoing mail daily - Organizes and coordinates meetings, conferences and travel arrangements as needed - Prepare and modify documents including correspondence, reports, drafts, memos and emails - Performs clerical duties such as typing, filing, and proofreading as required - Maintains and retrieves electronic and hard copy documents as needed - Word Processing - Ordering Supplies from Office Depot - Maintains office inventory and places supply orders when needed - Oversees the cleanliness of the office and reports any issues or repairs needed to management - When appropriate, aids in resolving customer concerns and issues and works closely with co-workers to ensure the highest level of customer service and satisfaction is achieved - Promotes effective and efficient utilization of office resources and supplies - Supports staff in assigned project based work We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Responsible for personal sales while achieving high levels of customer service and customer satisfaction in an on - line based real estate company.

• Greet customers and provide them with the menu and ensure that any discounts or deals are communicated to them • Ascertain that customers are being serviced by waiters or attendants by coordinating the liaison • Sum up customers» totals and print out bills after ensuring that the amounts are accurate • Process cash and credit and debit card payments and tender change and receipts • Balance cash drawers at the end of each shift and make sure that any discrepancies are resolved prior to closedown • Count cash at the beginning of each shift and ensure that sufficient change is available • Fill out bank deposit slips and deposit all earned cash at the end of the day • Provide assistance to waiters during rush hours by preparing and packing orders • Take and process orders for takeaway and deliveries and follow up to make sure that they are prepared on time • Resolve customers» problems and complaints by providing them with the highest level of services • Ascertain that inventory of supplies such as condiments, napkins and food items is updated on a constant basis • Pack food items according to customers» instructions and ensure that appropriate condiments are added with packed items • Take reservations over the telephone and in person and ensure that restaurant managers are made aware of them

ESSENTIAL DUTIES AND RESPONSIBILITIES: Take and prioritize service orders and handle each order in an efficient and timely manner Examine and diagnose problems with air conditioning and heating units for single family homes and perform any necessary maintenance or repairs Interact on a regular basis with Leasing Agents, Maintenance Manager, Portfolio Manager and residents Repair and replace any kitchen appliances that are property of Tricon; to include refrigerators, stoves, washers, dryers, dishwashers and microwaves Perform minor to moderate - level plumbing repairs, to include; toilets, sinks and bathtubs Repair and replace light fixtures, switches, outlets and perform other minor electrical work Repair locks and make other miscellaneous repairs on assigned properties Paint properties Prepare recently vacated properties for new tenants Perform other miscellaneous duties as assigned QUALIFICATIONS: Prior Maintenance experience required Prior customer service experience required Excellent verbal and written communication skills required Ability to work well using mobile office electronic tools and have basic accounting and math skills Knowledge of Yardi preferred Skilled in heating and air conditioning unit repair and maintenance Skilled in repair and maintenance of household appliances, plumbing, and lighting fixtures Ability to work on - call and overtime hours as needed REQUIREMENTS: High school diploma or GED 2 - 4 years of prior multi / single family experience Must have professional communication skills, both verbal and written Must be able to work in environmentally and physically challenging working conditions Must be able to lift objects weighing 50 lbs or more regularly Licensed driver with insured vehicle Have own hand tools

• Demonstrated ability to handle customer load in a high volume retail environment by delegating work duties • Exceptional verbal and written communication skills aimed at providing the epitome of good customer services and handling adverse situations with tact • Track record of closing sales effectively, keeping in mind personal and company sales goals • Successful in merchandising products to maximize both visual appearance and sales • Known for enforcing supermarket policies to ensure efficient and safe delivery of goods • Strong problem solving skills aimed at handling incorrect or late deliveries to ensure minimum impact on customers • Technologically savvy with a great ability to manage transactions using complex database and cash handling systems • Exceptional planning and organization skills aimed at placing signage and displays in accordance to company policies and procedures • Special talent for providing patrons with the highest level of satisfaction within the limitations set by the company • Adept at stock rotating and replacing activities to ensure availability of quality merchandize on a constant basis

Hotel Housekeeping Resume Objective 1 To work in the position of a hotel housekeeper in a reputed hotel and provide highest standard of cleaning services on a daily basis and also provide high level of customer satisfaction in terms of room service.

Processed merchandise returns and exchanges.Organized the store by returning all merchandise to its proper place.Recommended, selected and helped locate merchandise based on customer needs and desires.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Call Center Director (June 2016 to December 2016) Lead call center / operational teams in two locations ensuring (KPIs met on a consistent basis while providing the highest level of customer service.

Recruitment Consultant Job Overview * Providing high levels of customer service to candidates and clients * Telephone and email marketing of company's service to prospect clients * Building relationships through Account Management of new and existing clients * Attending client visits across the UK * Searching and matching candidates to vacancies using our database and job boards * Reviewing candidate applications and suitability to a live vacancy * Telephone interviewing candidates * Write and advertise jobs online Recruitment Consultant Position Requirements * Self - motivated, strong work ethic with a positive attitude * A personal drive to be successful and ambitious * A minimum of 5 GCSE's (A * - C) including English Language and Maths (A Levels and Degree advantageous) * Proven written and verbal English language skills Recruitment Consultant Package * Salary # 15K — # 24K * Performance Related Salary Structure + Uncapped Commission Structure * Realistic OTE for Year 1 is # 22 - 28K, Year 2 is # 25 - 35K, Year 3 is # 30 - 50K + * Early Finish Incentive for Friday afternoons * Quarterly Performance Bonuses up to # 2000 per year * 20 days» holiday + 8 Bank Holiday + Paid Christmas Shutdown * Regular social events and annual high biller trips We, Bennett and Game Recruitment, a technical recruitment agency based in Chichester are acting as a Recruitment Agency in relation to this valevels of customer service to candidates and clients * Telephone and email marketing of company's service to prospect clients * Building relationships through Account Management of new and existing clients * Attending client visits across the UK * Searching and matching candidates to vacancies using our database and job boards * Reviewing candidate applications and suitability to a live vacancy * Telephone interviewing candidates * Write and advertise jobs online Recruitment Consultant Position Requirements * Self - motivated, strong work ethic with a positive attitude * A personal drive to be successful and ambitious * A minimum of 5 GCSE's (A * - C) including English Language and Maths (A Levels and Degree advantageous) * Proven written and verbal English language skills Recruitment Consultant Package * Salary # 15K — # 24K * Performance Related Salary Structure + Uncapped Commission Structure * Realistic OTE for Year 1 is # 22 - 28K, Year 2 is # 25 - 35K, Year 3 is # 30 - 50K + * Early Finish Incentive for Friday afternoons * Quarterly Performance Bonuses up to # 2000 per year * 20 days» holiday + 8 Bank Holiday + Paid Christmas Shutdown * Regular social events and annual high biller trips We, Bennett and Game Recruitment, a technical recruitment agency based in Chichester are acting as a Recruitment Agency in relation to this vaLevels and Degree advantageous) * Proven written and verbal English language skills Recruitment Consultant Package * Salary # 15K — # 24K * Performance Related Salary Structure + Uncapped Commission Structure * Realistic OTE for Year 1 is # 22 - 28K, Year 2 is # 25 - 35K, Year 3 is # 30 - 50K + * Early Finish Incentive for Friday afternoons * Quarterly Performance Bonuses up to # 2000 per year * 20 days» holiday + 8 Bank Holiday + Paid Christmas Shutdown * Regular social events and annual high biller trips We, Bennett and Game Recruitment, a technical recruitment agency based in Chichester are acting as a Recruitment Agency in relation to this vacancy.

The ideal candidate will: · Have a real appetite for success · The ability to exceed weekly targets / KPIs · Creative writing skills · Have a flair for sales and business development · Be highly motivated · Play a key part within a team · Have the ability to multi-task · Demonstrate close attention to detail · Be willing to work long hours · Remain calm under pressure · Be professional with sky high levels of customer service · Be proficient with the use of all Microsoft packages Job Details · Hours: 0700 - 1730 term time and 0830 - 1330 or 1230 - 1730 during all school holidays · 30 days annual leave · Competitive basic with OTE performance related commission · Based in Shoreditch · Possible requirement to stay and work later than the standard finish time · DBS check required If you are interested in this position please contact Ryan at GSL Education on 02077392211 for an initial discussion about the position.

Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and... Professional Summary Motivated customer service specialist in a fast paced, team based environment... efficient service provider with high levels of accuracy.

As a Consultant, I choose to work with Beauty and Wellness based companies that align with my philosophies regarding stellar Customer Service and the deliverance of outstanding personal enhancing services; while coaching teams and companies to reach their highest potential levels.

Received and processed cash and credit payments for in - store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Placed special merchandise orders for customers.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.

maintain cash count, stalk, give excellent customer service, make necessary preparations for the day... in my time there i manged to narrow down our customer base, successfully implemented a new product... solver who's worked a variety of jobs from food service to production, can maintain a high level of

Thrived to provide the highest levels of customer service on a daily basis and exercised the benefits of teamwork.

IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity

Financial Manager — Duties & Responsibilities Manage daily operations, sales, and customer service activities for multiple financial institutions Oversee company expansion and branch openings in new markets and territories Manage client assets in excess of $ 285 million across a wide range of investment vehicles Design and implement professional development and employee recognition programs Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project timeLevel decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project timelevel sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project timelines

Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Retail Sales Manager — Duties & Responsibilities Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadeLevel decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadelevel sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership

Regional Restaurant Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of food sales, overseeing restaurant operations and promoting a high - quality, memorable customer dining experience Participate in all phases of strategic store - level planning with other management professionals, including local staffing, service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed customer satisfaction benchmarks while tracking progress versus established branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly food and supply inventories, in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them in an expedited manner, promoting sustained revenue growth through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation, customer acquisition and brand loyalty development Maintain a strong working knowledge of product and services as well as related industry considerations, including pricing and regulatory trends, service - related issues and local competitor operations

Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism

Business Manager — Duties & Responsibilities Responsible for daily operations, sales, and customer service for a variety of businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, and other tactics Represent company brand with poise, integrity, and positivity Create and implement successful advertising campaigns to generate new business Analyze market trends, consumer behavior, and craft sales strategies Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Design and administer sales and customer service training for new team members Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Set and strictly adhere to budgets and schedules

Passports and Consular Officer — Customer Service Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business opCustomer Service Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business opeService Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business opcustomer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business opeservice experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business opcustomer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business opeservice, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business operations

The group was established to introduce an elevated real estate experience to the area based on cutting - edge services and strategy, as well as a higher level of customer service.