Sentences with phrase «itil change management process»

Responsible for ITIL Change Management Process - Manage the process for planning, developing, coordinating, and implementing controlled changes on IS infrastructure.

Data is backed up to cloud storage and off cloud backups following the 3 -2-1 principle, and only select staff required to manage hardware have access to data and data systems and must go through an ITIL change management process.

Not exact matches

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Minimized downtime related to changes with the introduction of change management and ITIL processes.

High Risk Processes reviewed annually to mitigate risk in ITIL technology operations areas such as Infrastructure, system data backup, incident management on problem tickets and work requests, and change management processes, ITIL, COBIT 5 and COSO frameworkProcesses reviewed annually to mitigate risk in ITIL technology operations areas such as Infrastructure, system data backup, incident management on problem tickets and work requests, and change management processes, ITIL, COBIT 5 and COSO frameworkprocesses, ITIL, COBIT 5 and COSO frameworks applied

Developed, coordinated, and implemented overall Change / Release Management policy and processes based on ITIL Methodology in coordination with functional / operational teams.

Led team to implement Information Technology Infrastructure Library (ITIL) standard operating practices for Fleming Cos.by installing, incident, change management, service level, and change board documented processes.

Tags for this Online Resume: ITIL, Service Management, Technology Director, IT Process Expert, Change Management, Configuration Management, Product Management, Software

Tags for this Online Resume: Change Management Lead, Business Systems Analyst, Process Improvement, ITIL, Systems Analyst, SQL, Training, IT Support

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Tags for this Online Resume: Leadership, Lean IT, Problem Solving, Innovation, ITIL, Infrastructure and Operations, Communication, Service Level Management, Strategy, Process Optimization, Global Project Management, Offshoring and Outsourcing, Change Management, Datacenter Strategy

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Professional Experience Marine Corps Network Operations Security Center (Quantico, VA) 12/2008 — Present Information Technology Project Manager • Serve as Project Manager responsible for Network Enterprise Services strategic plans and process development • Tasked with the engineering and design of enterprise services for the largest IT project facing the Marine Corps • Oversee project acceptance, manage third party contractor relations, identify requirement gaps, evaluate integration requirements, document solutions, and facilitate the turnover to the operations group • Administer email messaging system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional systems of responsibility include DMS (Defense Messaging System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC process development • Tasked with the engineering and design of enterprise services for the largest IT project facing the Marine Corps • Oversee project acceptance, manage third party contractor relations, identify requirement gaps, evaluate integration requirements, document solutions, and facilitate the turnover to the operations group • Administer email messaging system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional systems of responsibility include DMS (Defense Messaging System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC SIPRNet

Experience Summary * ITIL certified professional with around 12 + years of comprehensive experience in: - Server Admin Management - Security Management - Production support - Process Development - Version Control Management - Change Management - Environment (Server) Management - Database Management - Service Level Management - Incident Management - Risk Management - Information Security Management * IT Infrastructure profess...