Sentences with phrase «implemented change management processes»

Implemented change management processes while providing primary support for the RSA token to 2 - factor certificate authentication migration project, ensuring project to be completed on time.

Not exact matches

As an internal and external consultant, she has led strategic projects such implementing self - managing teams in factory and white collar workplaces, implementing Work - Out ™ (employee - involvement process improvement activity) and change management processes, designing and implementing diversity awareness activities, customer satisfaction and leadership development strategies, and implementing performance improvement processes.

Decision - makers have utilized my analyses to evaluate and choose among various acquisition strategies and implement changes to program management processes.

«It is unfortunate that central Beaudry management is attempting to unilaterally implement these changes to the evaluation process.»

In the course of implementing the plans DBL sensitively manage change affecting people, put in place the processes and develop management teams to enable the plans to succeed.

And I warn all of my customers about making programmatic changes to their data during the migration process, even when it's wrong, the best solution if at all possible is to not change anything until after it's loaded, then use the change management system to implement the corrects, then in the future when someone audits the product record why can see why it was done, and all of the approvals, as opposed to magic transformations between systems, where the people who understand those changes are gone or have forgotten, try explaining that to an FDA auditor!

Implemented new process changes, programs, and any other business unit related changes for all of Collections, as well as any project management that was involved

• Provided support in diagnosing behavioral issues by actively engaging patients in conversation • Took notes during the interview process and provided feedback regarding patient assessment • Assisted in assessing patients by observing them and ensured that they were kept comfortable during the analysis process • Implemented dedicated behavior management plans by indulging in therapeutic sessions with clients • Reported any significant changes in patients behavior to the behavior therapist in a prompt manner • Created and recorded patient information in facility database, keeping both integrity of data and confidentiality in mind

Assisted project manager in implementing scope management plan and scope change process.

Overseeing high - level administrative support functions — including scheduling, records management, calendar oversight, project management, and customer service — while developing and implementing strategic procedural and process changes to ensure maximum efficiency and productivity.

Created a solid foundation for growth after the acquisition of contact center specialist ICT Group, integrating IT services and operations for 15 + centers by driving organizational change, implementing standards, processes and best practices including, technical support, IT compliance and performance management.

Designed and implemented several process improvements including; change management, Problem management and root cause analysis, Governance scorecard, Patch and Inventory management, and Audit responses.

Documented processes for future references; implemented changed using Change Management Process

Create process workflow using Telerik Sitefinity content management system to log, manage and implement all incoming content changes and requests for the website.

Developed, coordinated, and implemented overall Change / Release Management policy and processes based on ITIL Methodology in coordination with functional / operational teams.

• Decreased external risks for projects by ensuring that all module officers are in sync with each other, leading to an increase in coordination between departments • Developed and implemented community - focused responses for development projects • Established quantitative staffing models to communicate staffing resource levels to higher management • Developed dedicated analytic tools to outline resources requests, strategy choices and tradeoff needs • Assisted in identifying trends and shifts within execution patterns • Ensured that any changes or adjustments are informed to the higher management • Performed research work to provide input for development of new resources and processes • Ascertained that the project lifecycle is appropriately controlled through proper management and supervision

IT Project Coordinator • Manage network maintenance at 2000 + user sites • Conduct regular coordination meetings with all stake holders and initiate process changes as and when needed • Implement project management controls in collaboration with the project consultant

Implemented an automated process to manage change management for all security related infrastructure and architecture changes.

Responsible for ITIL Change Management Process - Manage the process for planning, developing, coordinating, and implementing controlled changes on IS infrastrProcess - Manage the process for planning, developing, coordinating, and implementing controlled changes on IS infrastrprocess for planning, developing, coordinating, and implementing controlled changes on IS infrastructure.

• Tracked status of new business efforts through business development databases • Monitored market trends and tracking competition to provide recommendations for necessary changes • Built effective business development teams by training and developing staff members • Assisted marketing teams in implementing products and services that meet the specific requirements of customers • Handled lead generation duties through effective management of the company's sales processes

Recommended and implemented process improvement efforts within the EDI structure and Customer Order Management including system interface and policy and procedure changes.

Implemented a new change management process to increase accountability and effectiveness to maintain within scope.

• Set up and maintain equipment that led to the most minimized change - over time within 5 years • Reduce product yield loss by 58000 $ through dedicated production methods to work on the mechanics of time management • Coordinate with team members to maintain quality of production operations • Complete all production processes in agreement with the Quality Management System and ISO directives • Plan and coordinate with peers / supervisors to ensure safe operations and environmental compliance • Ensure equipment is set up to produce quality products and decrease change - over time and delays • Maintain mill operations with the help of Mill Operation Systems and other tools • Implement corrective actions and make adjustments for smooth running of processes • Perform preventive maintenance activities on productionmanagement • Coordinate with team members to maintain quality of production operations • Complete all production processes in agreement with the Quality Management System and ISO directives • Plan and coordinate with peers / supervisors to ensure safe operations and environmental compliance • Ensure equipment is set up to produce quality products and decrease change - over time and delays • Maintain mill operations with the help of Mill Operation Systems and other tools • Implement corrective actions and make adjustments for smooth running of processes • Perform preventive maintenance activities on productionManagement System and ISO directives • Plan and coordinate with peers / supervisors to ensure safe operations and environmental compliance • Ensure equipment is set up to produce quality products and decrease change - over time and delays • Maintain mill operations with the help of Mill Operation Systems and other tools • Implement corrective actions and make adjustments for smooth running of processes • Perform preventive maintenance activities on production machinery

ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D / R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...

Led team to implement Information Technology Infrastructure Library (ITIL) standard operating practices for Fleming Cos.by installing, incident, change management, service level, and change board documented processes.

Areas of Expertise: - Purchasing, Contracts, and Administration - Strategic Planning - Contract Negotiations - Production and Operations Planning - Materials Control - Supply Chain Management - Financial Management - Process Improvements CORPORATE CONTRIBUTIONS * Strategic Enhancements * Identified and implemented key changes to scheduling coordination between plants and international facility operations, reducing pipeline,...

Experienced Logistics and Supply Chain professional specializes in applying Lean and Six Sigma methodologies for Engineering Solution Design, Project Management, Process Management and Operational Excellence; passionate about making a difference with sustainable values; driven by continuous improvement to implement the positive changes with lasting results.

Areas of Expertise & Technical Skills Compliance Standards Coaching Change Management Human Factor Procedures Procedure Program Management Integrated Procedure System Human Performance Tools Process Mapping & Gap Analysis Process Improvement Professional Summary Professional Experience & Achievements We Energies, Milwaukee, WI Manager Business Process & Performance Improvement 02/2013 - Present Implemented Human Factors proc...

Automated service desk application to receive events from systems management infrastructure., facilitated and implemented «IT Mobilization for Service Management» support process workshops around incident, problem, service level management, asset, configuration and change managementmanagement infrastructure., facilitated and implemented «IT Mobilization for Service Management» support process workshops around incident, problem, service level management, asset, configuration and change managementManagement» support process workshops around incident, problem, service level management, asset, configuration and change managementmanagement, asset, configuration and change managementmanagement in the...

Accounts Payable and Financial Administration Professional — Duties & Responsibilities Develop and maintain a strong and extensive working knowledge of various related accounting principles, regulations, and applications, continuously utilizing changes to business accounting landscape within current responsibilities Apply various accounting rules and GAAP procedures to critical functions, including the review and approval of journal entries, data and financial reconciliations, cash flow and discrepancy analyses, transaction management, and other tasks Provide relevant oversight and administration to all aspects of accounts payable execution, including billing and collections, vendor file maintenance, reporting, order processing, data and financial accuracy audits, and invoice management Perform regular account and payables reconciliations and variance resolutions to ensure accurate financials and provide continuous relevant insight into the financial health of the company Manage important and sensitive financial documents, receipts, correspondence, and invoices on a daily basis, providing organization for audit assistance and execution as well as compliance with various accounting standards Perform analysis, research, and evaluation of current administrative and accounting policies and procedures, implementing change where necessary to drive corporate efficiency, manage costs, and drive revenue Facilitate the efficiency and implementation of all accounting operations from concept to execution, while coordinating actions on all daily operational and logistical aspects from corporate financial management Utilize technological resources, including software and accounting applications, to track all aspects of accounts payable and other financial operations as well as prepare important and sensitive cost, billing, and revenue documents Collaborate with respect to effective communication between all departments, including general accounting and administrative personnel, and coordinate all daily business operations with leadership staff Address client, vendor, and management queries, resolving them in an expedited manner Assist management with various other duties as assigned to facilitate efficient administration and operations

Program Manager / Product Development, Engineering IT (04/2005 — 02/2010) • Lead Engineering IT efforts focusing on customer satisfaction, business development, and effective resource management • Oversee Data Management Program comprised of Data Warehouse and Reporting Infrastructure and Data Mart Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10gmanagement • Oversee Data Management Program comprised of Data Warehouse and Reporting Infrastructure and Data Mart Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10gManagement Program comprised of Data Warehouse and Reporting Infrastructure and Data Mart Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10gmanagement reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10gmanagement program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10gmanagement • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10gmanagement ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10g Database.

Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and profeManagement Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and profemanagement Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism

Professional Experience Xap Corporation (Los Angeles, CA) 2008 — 2009 Client Success Leader / Implementation Manager • Managed the client experience in the design, development, implementation, operation, and maintenance of college and career planning portals for state - based education agencies • Generated statements of work and project plans, tracking and reporting progress of portal development against functional design plans and timelines • Developed and implemented standardized implementation reporting features to monitor performance against common benchmarks • Presented project summaries to senior management and key stakeholders, addressing project status, risk analyses and mitigation plans • Conducted post-implementation analysis to streamline future efforts, installing change management processes for future project success

Professional Experience Marine Corps Network Operations Security Center (Quantico, VA) 12/2008 — Present Information Technology Project Manager • Serve as Project Manager responsible for Network Enterprise Services strategic plans and process development • Tasked with the engineering and design of enterprise services for the largest IT project facing the Marine Corps • Oversee project acceptance, manage third party contractor relations, identify requirement gaps, evaluate integration requirements, document solutions, and facilitate the turnover to the operations group • Administer email messaging system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional systems of responsibility include DMS (Defense Messaging System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC process development • Tasked with the engineering and design of enterprise services for the largest IT project facing the Marine Corps • Oversee project acceptance, manage third party contractor relations, identify requirement gaps, evaluate integration requirements, document solutions, and facilitate the turnover to the operations group • Administer email messaging system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional systems of responsibility include DMS (Defense Messaging System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC SIPRNet

Professional Duties & Responsibilities Served as operations manager for $ 7 billion wealth management firm Oversaw 75 employees and approximately 15,000 client accounts Restructured new account operations reducing expenses by $ 120,000 annually Implemented new procedures for trading, marketing, and new account operations increasing company efficiency by 200 % Processed new accounts, terminations, transfers, and account registration changes for individual taxable accounts, trusts, IRA's, pension plans, endowments, foundations, and Taft - Hartley plans Created and ran performance, tax, and cost basis reports Oversaw SEC compliance and performance reporting for numerous funds Generated significant new client accounts and provided quality customers service ensuring repeat business and customer satisfaction Created marketing and sales collateral for company presentations Assisted in creation of client relationship and project management software Aided Federal Department of the Treasury for money laundering in the Financial Crimes Enforcement Network

Barnes and Noble Distribution Center (Memphis, TN) 12/2001 — 6/2004 Logistic Analyst • Developed KPI and methods for monitoring the Logistics in S&OP areas • Created weekly and monthly reports, charts, and pivot tables for various KPI's • Applied Process Excellence tools to identify and evaluate business challenges • Designed and implemented business operation, process, and system improvement measures • Maintained interfaces between ordering system and warehouse management system • Provided internal technical support for the WMS system • Developed new modules and WMS system enhancements • Oversaw creation of customized reports in Cognos to support business needs • Executed validation change control process and escalation ofProcess Excellence tools to identify and evaluate business challenges • Designed and implemented business operation, process, and system improvement measures • Maintained interfaces between ordering system and warehouse management system • Provided internal technical support for the WMS system • Developed new modules and WMS system enhancements • Oversaw creation of customized reports in Cognos to support business needs • Executed validation change control process and escalation ofprocess, and system improvement measures • Maintained interfaces between ordering system and warehouse management system • Provided internal technical support for the WMS system • Developed new modules and WMS system enhancements • Oversaw creation of customized reports in Cognos to support business needs • Executed validation change control process and escalation ofprocess and escalation of issues

I work collaboratively with you to examine your life choices, problem management and support you through the process of implementing effective change in your life I am an active - directive psychologist who not only listens to you but also provides valuable information on strategies on what is working for you and what isn't.