Professional Experience West Corporation (Omaha, NE) 3/2003 — Present Virtual Customer Service
Representative • Field service calls for Fortune 500 clients including Sears, GE, Home Shopping Network, Direct Response, ProFlowers, Shop NBC, Pizza Hut, Virgin Mobile, and Cricket, earning a Customer Service Award of the month three times • Work effectively under
limited supervision
as an independent contractor, providing customer care via phone and email • Participate extensively in comprehensive training to assist with customer purchases, utilizing learned skills to provide product assistance, billing inquiries resolution, and related troubleshooting • Perform data entry, verify
sales calls, and set
sales appointments for several products and services • Implement knowledge of computer skills and internet usage to perform required research and download files
James Craig, a real estate
sales representative with CBRE
Limited, has been elected to serve
as the Kitchener - Waterloo Association of Realtors» (KWAR) president.
Bruce Brown,
Sales Representative, Ed Lowe
Limited, Brokerage, Barrie, Ontario has done several deals over the years
as result of connections made through ICIWorld.