The 2nd
Line Technical Support Engineer will process Incidents escalated from our 1st line Incident Management team.
Not exact matches
Texas Instruments, MA 8/1986 — 6/1987 Semiconductor Division Electronic Parts Department Process Plating
Engineer Provided
technical support to three silver - plating semi-continuous
lines for manufacturing of copper lead frames.
2nd Level Hardware
Support Team Lead - New product teardown, engineering support, knowledge base author / valuator, review service manuals prior to launch, support sales, customer relations, front line call center, hold team technical meetings on a bi-monthly
Support Team Lead - New product teardown,
engineering support, knowledge base author / valuator, review service manuals prior to launch, support sales, customer relations, front line call center, hold team technical meetings on a bi-monthly
support, knowledge base author / valuator, review service manuals prior to launch,
support sales, customer relations, front line call center, hold team technical meetings on a bi-monthly
support sales, customer relations, front
line call center, hold team
technical meetings on a bi-monthly basis.
Provided advanced
technical support of the Paradox for Windows relational database product to fellow engineers, paid support programs and advisor - line customers (via phone 800 & 900 numbers) and CompuServe On - line Support
support of the Paradox for Windows relational database product to fellow
engineers, paid
support programs and advisor - line customers (via phone 800 & 900 numbers) and CompuServe On - line Support
support programs and advisor -
line customers (via phone 800 & 900 numbers) and CompuServe On -
line Support Support Forums.
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Planner, Demand Planner, Production Planner, Scheduler,
Technical Writer and System
Engineer responsible for weekly and monthly schedules in
support for manufacturing, research development and real - time operations to plan inventory data, customer orders, forecasts, tooling, and manufacturing
line items.
Multi - Skilled Maintenance
Engineer Continental shift # 32,000 to # 37,000 plus benefits South Norfolk An excellent opportunity has arisen for an Multi Skilled Maintenance
Engineer to join a leading manufacturing environment, As the successful Multi-Skilled Maintenance
Engineer you will be offering
technical support on all production and packaging
lines, You will also be required to; attend to breakdowns, strip downs and re-builds - while constantly keeping the «downtime» and efficiency to a minimum.
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Sybase, Inc. (Emeryville, CA) 6/1994 — 1/1997 Director, Enterprise Performance Group • Assembled and directed highly specialized team of
technical experts in
support of major product creation • Performed high - end benchmarking, performance analysis, and scaling of major product
lines • Assisted top - tier clients with customized product applications and
support services • Advised
engineering and marketing departments in creation of products and features tailored to client needs
Sybase, Inc. (Maidenhead, England) 4/1989 — 6/1994 Manager, International Distributor
Support • Managed technical service staff in support of company distributors throughout the European marketplace • Offered guidance to the marketing and engineering departments to ensure rich, competitive product lines • Trained sales and technical support staff in all aspects of product line to ensure profitable operations • Assisted in the recruitment, screening, and selection of new product distr
Support • Managed
technical service staff in
support of company distributors throughout the European marketplace • Offered guidance to the marketing and engineering departments to ensure rich, competitive product lines • Trained sales and technical support staff in all aspects of product line to ensure profitable operations • Assisted in the recruitment, screening, and selection of new product distr
support of company distributors throughout the European marketplace • Offered guidance to the marketing and
engineering departments to ensure rich, competitive product
lines • Trained sales and
technical support staff in all aspects of product line to ensure profitable operations • Assisted in the recruitment, screening, and selection of new product distr
support staff in all aspects of product
line to ensure profitable operations • Assisted in the recruitment, screening, and selection of new product distributors