Sentences with phrase «maintain knowledgebases»

Maintain knowledgebases, FAQs, resource materials, and referrals to improve customer education and proper disbursement of information to the team.

Not exact matches

He adds that all structural biology benefits from these advances, as well as from the thousands of solved protein structures that have been deposited in the PSI's Structural Biology Knowledgebase (Nature Publishing Group partners with the NIGMS to maintain this database).

Please apply directly to this positing Responsibilities • Provide level 1st & 2nd level technical assistance in analyzing, diagnosing, replicating and troubleshooting customers reported issues to resolution on Microsoft Windows 7 OS • Manage assigned support incidents and maintain up - to - date status in the Numara Ticketing Systems Console - Escalate unresolved issues that require more in - depth knowledge to engineering in a timely manner • Teach new employees on basic computer, Wi - Fi, and cell phone features & functionality • Create reproducible test cases, when necessary, for customer reported issues - Report and submit product defects in the bug tracking system - Create new knowledgebase articles and keep them up - to - date - Provide after business hour support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this positing.

• Maintain an updated knowledgebase regarding available apartments, their dimensions and prices • Generate, develop and follow - up contact leads • Maintain prospects» record by using online proprietary tools effectively • Formulate and implement maintenance priority list based on client sensitivity and demands • Collect application fees and keep track of all transactions processed • Coordinate move - ins and move - outs and maintain clearance inventoryMaintain an updated knowledgebase regarding available apartments, their dimensions and prices • Generate, develop and follow - up contact leads • Maintain prospects» record by using online proprietary tools effectively • Formulate and implement maintenance priority list based on client sensitivity and demands • Collect application fees and keep track of all transactions processed • Coordinate move - ins and move - outs and maintain clearance inventoryMaintain prospects» record by using online proprietary tools effectively • Formulate and implement maintenance priority list based on client sensitivity and demands • Collect application fees and keep track of all transactions processed • Coordinate move - ins and move - outs and maintain clearance inventorymaintain clearance inventory updated

Maintained online Knowledgebase software library and image files for continued training and reference.