Sentences with phrase «managed customer service department»

If you managed a customer service department, you can point to improvements in customer satisfaction rates.

Managed customer service department including processing requests, assisting customers, finding out - of - the - box solutions

I know as I used to manage a customer service department.

Not exact matches

As an Internal Account Executive you will be responsible for: • Managing the day to day relationship directly with the customer (order processing, queries, enquires, phone calls, emails) • Ensuring clear and accurate communication, administration and coordination relating to the supply of corrugated packaging products • Ensuring each element of a customer service level agreement (SLA) is achieved or exceeded where a customer contract is in place • Scheduling and planning all orders in conjunction with other departments • Supporting the sales team on project work and tenders • Solving problems and effectively prioritising a variety of queries

Potamkin Hyundai has a professionally managed Service and Parts Departments open extended hours to accommodate our customers» busy schedules, and, as always, Potamkin Hyundai offers competitive pricing for your automotive maintenance needs.

Located at 4301 Hwy 377 E Granbury, TX 76049; Van Griffith Kia professionally managed Service and Parts Departments are open extended hours to accommodate our customers» busy schedules; and, as always, Van Griffith Kia offers competitive pricing for your automotive maintenance needs.

Wi - Fi (802.11 b / g) connectivity for expanded coverage, as well as faster Web browsing and file downloading Support for T - Mobile HotSpot @Home add - on plan Enabled for T - Mobile's myFaves SM so customers can stay in touch with those who matter most with quick, one - click access via instant message, e-mail, or by calling or texting their five favorite contacts from the home screen Popular instant messaging clients: AOL ®, Yahoo! ® Windows Live ®, Google ® and ICQ ® 2 - megapixel camera with 5x digital zoom, built - in flash, self - portrait mirror and full - screen viewfinder Advanced media player with search capabilities, full - screen video playback, stereo Bluetooth ® support (A2DP / AVRCP), 3.5 mm full - size stereo headset jack and dedicated volume controls - supports MP3, AAC, WAV, WMA audio and MPEG4, H. 263 and WMV video formats Roxio ® Media Manager for BlackBerry ® (included with BlackBerry ® Desktop Manager software), which allows customers to easily search for media files on their computers, view and organize them, create MP3 music files from CDs, add audio tags, create playlists and automatically copy or convert pictures, music and videos for optimal playback High - performance HTML browser for visiting favorite Web sites while on the go Incredibly intuitive user interface with an easy - to - use trackball, dedicated «menu» and «escape» keys, and context - sensitive menus that make navigation feel instinctive and fast Full QWERTY keyboard for easy text entry Large, ultra-bright 320x240 color display for vibrant imagery Innovative light - sensing technology that automatically optimizes the screen, trackball and keyboard lighting for indoor, outdoor and dark environments E-mail and memo spell - checking available in various languages including English, French, Italian, German and Spanish Premium phone features with Speaker Independent Voice Recognition (SIVR) for Voice Activated Dialing (VAD), dedicated «send», «end» and «mute» keys, noise - cancellation technology to offset background noise, a low - distortion speakerphone for hands - free conversations, and Bluetooth ® support for hands - free use with headsets, car kits and Bluetooth peripherals Intuitive call management features such as smart dialing, conference calling, speed dialing and call forwarding Quad - band GSM / GPRS / EDGE / Wi - Fi network support for international roaming BlackBerry Maps, a mapping application that provides customers with driving directions Built - in Handango ™ InHand catalog of additional software applications available for download Support for polyphonic, MP3 and MIDI ring tones Expandable memory storage via microSD expansion slot Ultra-thin, high - capacity, removable battery that further extends the exceptional battery life for which BlackBerry smartphones are known BlackBerry ® Internet Service support allowing access to up to 10 supported e-mail accounts, including most popular ISP e-mail accounts such as Yahoo! ®, AOL ® and Gmail ® BlackBerry ® Enterprise Server support tightly integrated with IBM Lotus ® Domino ®, Microsoft ® Exchange, and Novell ® GroupWise ®, and featuring IT policy controls for IT departments to manage usage and deployments

Then, with a copy from TRAFFORD's second owner of what little royalties they did manage to record (printed from their website), today I spoke to the «latest owner's» customer service department and e-mailed them this printout to request payment.

Hi, if you have booked with Loveholidays, please visit the manage my booking facility on our website where you can make amendments, or alternatively call our customer service department who will be able to price it up for you.

Organisation is key to this team as they support the Customer Service department to manage basic tasks during peak periods.

This should be possible you can do this by contacting the customer services department by manage my booking link on your confirmation.

Brian Caron manages the customer service and panel management departments at Hyatt Legal Plans, where he is responsible for the member experience.

• Provided support to global sales offices by managing, drafting, reviewing, redlining, and negotiating both standard and non-standard agreements including nondisclosure, professional services, independent contractor, manufacturing, software licensing (both on premise and SaaS), customer / sales, supplier, joint development, and distributor contracts • Maintained contractual records and documentation, such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, and other documents for all projects • Worked with risk management department to coordinate contractual insurance requirements • Worked with finance department to insure adherence to broader finance and risk requirements such as revenue recognition, pricing and discounting policies and other relevant requirements • Worked with relevant sales and business team and advise regarding legal issues and risks related to various business transactions • Ensured proper completion of a wide variety of agreements • Monitored compliance by company employees with established procedures • Ensured that signed contracts are communicated to all relevant parties to provide contract visibility and awareness

We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service...

Knowledgeable and resourceful Beverage Manager with ten years experience in managing and administering Restaurants in order to respect the standards of the hotel and department; who has strong customer service skills

• Tracked all vacation and sick time for department personnel and monitored and managed workflow of customer service representatives, manage customer complaints and resolved to equitable solution.

Directed a 20 - person customer service department including hiring, training, and managing staff.

• Met with customers, subcontractors, and other internal departments and business units to manage and process products and service requests.

For example, if the job posting reads: «Seeking an enthusiastic addition to our customer service department to manage and help grow our North American operations» then a good Career Objective to write for a resume being sent to this position might read: «Experienced customer service professional with 8 years of industry experience seeking position to exercise management talent with high growth potential».

Managed the communications department without supervision by providing customer service, support, and training to 60 personnel which resulted in the company's overall success

Managed department operations and team members to ensure efficient workflow and high level of customer service

Oversee day to day operations in customer service department including supervising, delegating, and managing workloads and breaks

• Greet guests as they arrive and depart • Follow up on guest inquiries • Coordinate and manage requests for special arrangements • Escort guests to their assigned rooms • Ensure rooms are serviced appropriately and meals are served accurately and on time • Transport dirty linen to be cleaned • Set up stock and maintain work areas • Assist other departments in order to provide excellent customer services

Service Merchandise Incorporated, Austin • TX 9/1995 — 4/2001 Operations Manager Managed five staff personnel in administration, customer service, human resources and logistics department, coordinated store - level protocols for operational efficiency and effectiService Merchandise Incorporated, Austin • TX 9/1995 — 4/2001 Operations Manager Managed five staff personnel in administration, customer service, human resources and logistics department, coordinated store - level protocols for operational efficiency and effectiservice, human resources and logistics department, coordinated store - level protocols for operational efficiency and effectiveness.

ATTi «YP.com», Glendale CA 1/2010 — Present Manager — Local Customer Service — Tier 1 Managed and oversaw customer service department consisting of seven emCustomer Service — Tier 1 Managed and oversaw customer service department consisting of seven empService — Tier 1 Managed and oversaw customer service department consisting of seven emcustomer service department consisting of seven empservice department consisting of seven employees.

As General Manger for Science Educational Sales, managed a staff of 11 and coordinated with customer service for status on orders from related departments in ensuring the delivery commitment to clients is met.

Managed customer needs by working closely with other members of the sales department and the service team

Managed the activities of 3 separate department functions for home warranty company (AHS) to include general Customer Service, Billing Services and Authorizations.

Awarded year - after - year, Department Supervisor of the Year, and received numerous Homer Awards for Outstanding Customer Service Oversaw all alarm codes and access to the vault; verified up to $ 30,000 for cashier drawers, opened and closed, and managed more than 115 associates in the building.

Department Manager / Customer Service — First American Debt Solutions, Dallas, TX 2002 to 2005 Directly managed and trained Negotiations Department and Customer Support initiatives to all staff personnel.

Department Supervisor — The Home Depot 2005 to 2010 Successfully managed several departments, electrical, garden, floor and wall, Customer Service desk, expeditor, and front - end operations, and hired and trained all associates for assigned departments.

Client Services Manager, August 2004 to May 2009 Central California Financial - New Cityland, CA • Developed and managed project budgets for services and promotional offerings • Provided client services department with goals and financial planning, analyzed and enhanced workflow • Managed and responded to high - level customer coServices Manager, August 2004 to May 2009 Central California Financial - New Cityland, CA • Developed and managed project budgets for services and promotional offerings • Provided client services department with goals and financial planning, analyzed and enhanced workflow • Managed and responded to high - level customer commanaged project budgets for services and promotional offerings • Provided client services department with goals and financial planning, analyzed and enhanced workflow • Managed and responded to high - level customer coservices and promotional offerings • Provided client services department with goals and financial planning, analyzed and enhanced workflow • Managed and responded to high - level customer coservices department with goals and financial planning, analyzed and enhanced workflow • Managed and responded to high - level customer comManaged and responded to high - level customer complaints

• 15 years of experience in working in the operations department for companies in 4 different industries • Exceptional knowledge of handling operations work in sync with administration, performance evaluation and customer support directives • Expertise in policy formulation and implementation across a wide spectrum of individuals and departments • Adept at managing all aspects of corporate, associate and customer services

• More than 6 years» successful experience as a department supervisor with recognized strengths in managing challenging situation • Deep understanding of retail law and procedures and processes • Verifiable track record of delivering excellence in customer services • Hands on experience in promoting sales and profit goals in a time efficient manner

• Provide front desk coverage by greeting customers and visitors • Provide information to customers regarding services and products • Direct and escort visitors and customers to the right department • Man telephone exchange and take messages • Transfer telephone calls and relay messages • Schedule appointments for executives • Confirm and reschedule appointments • Process cash transactions • Manage customer feedback information • Maintain customer database and records

Work activities usually completed by Team Members include greeting customers, applying establishment procedures, promoting products and services, demonstrating product features, processing payments, managing inventories, reporting progress, and collaborating with other departments.

Foreclosure Modification Outreach Events - organized and managed up to 15 departments involved in daily event processes with an emphasis on customer service, audit compliance and policy procedures

NES Rentals, Brooklyn, NY Customer Service Representative Feb 2008 — Mar 2012 • Assisted customers with choosing services • Guided customers to appropriate departments • Took incoming calls and provided information • Took orders and forwarded to the appropriate department • Managed customer complaints and directed them to relevant depCustomer Service Representative Feb 2008 — Mar 2012 • Assisted customers with choosing services • Guided customers to appropriate departments • Took incoming calls and provided information • Took orders and forwarded to the appropriate department • Managed customer complaints and directed them to relevant depcustomer complaints and directed them to relevant departments

• Assigned tasks, supervised and reported fiscal / personnel status to the management • Assumed a lead role in coordinating meetings and events with multiple managers / offices • Collaborated inter-departmental communication & resourcefully met deliverable deadlines and accomplished tasks • Collected cash transmittals from various county departments, issued receipts, made necessary deposits and prepared entries to be recorded into the financial MIS • Competently did support work for the senior managers, performing highly complex administrative functions • Conducted admin related research & maintained expense reports • Coordinated activities across numerous business groups, providing support for program and project management • Determining work priorities and schedules, examined correspondence and supervised employees engaged in obtaining and dispersing information • Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands of management and clients alike • Gathered data relevant to projects for the senior management • Handled and distributed all incoming mail to appropriate departments • Made necessary arrangements for special guests; received guests in the absence of the administration department manager • Maintained high level of confidentiality in a professional manner • Managed extremely heavy scheduling of administrative work • Met and greeted clients and affiliates during on site meetings • Monitored office equipment such as computers, phone systems and electronics and coordinated maintenance issues • Ordered, received, stored and distributed office supplies while accurately maintaining supply - inventory • Arranged briefing materials for meetings, proposals, presentations and calls • Prepared complicated documents and presentations • Processed and reviewed routine paperwork and entered data into the database • Provided support and guidance to newly hired clerical employees and administrative staff • Statistically analyzed information gathered by assistants, preparing charts, graphs & administrative reports • Utilizing arithmetic knowledge, calculated & prepared & coded billings, verifying receipts • With superior interpersonal and customer service skills, handled time - sensitive & stressful situations related to customers

-- Manage stocks and inventory --- Order supplies --- Facilitate event registration --- Maintain accounting files --- Update mailing lists --- Support other departments --- Provide excellent customer services

With a reputation for providing excellent customer service and managing through crisis, increase department client satisfaction, productivity and client retention by utilizing active listening and negotiating techniques and eff...

After supervising and managing customer service and consumer relations departments in a call center environment for 13 years, I have spent the last two years working at a news and entertainment weekly news paper, managing the back page content and supervising the individuals who contributed.

• Managed the daily customer service / medical management operations with many Blue Cross Blue Shield plans • Manager for the IndependentChoices program for the Department of Human Services.

My name is Mark Edward Pyle and I have 16 + years of experience in managing, directing & supervising Credit departments, Collections departments, Credit & Collections departments, as well as Customer Service / Call Center departments.

Career Summary Experienced and skilled manager that has led and managed high - volume, fast - paced, and goal - oriented call center teams and departments in the fields of customer service, product returns, support, and sales.

As a Manager of the Golf Department at Dick's Sporting Goods, I demonstrate outstanding leadership in managing up to 6 direct reports in increasing sales from $ 1M to $ 1.3 M. I excel in member relations and customer service, having conducted over 75 custom club fittings annually.

offering three plus years experience in retail customer service, managing a department.

US Filter Corp / Siemens Water Tech, Milpitas • CA 2001 — 2007 Office Manager Managed all facets of Administrative Department, provided customer service, support regarding order processing, customer credits, and performed Accounts Payable tracking and coding.

Lead Install Technician — Best Buy Electronics, Pasadena, TX 2006 Managed all workflow requirements for electronics installation department, and verified all customer service and support of installed components.

Areas of Expertise Business Development Customer Service Relationship Management Market and Product Intelligence Sales and Sales Support Case Development and Support Private Placements Product Development Retirement Planning Strategies Project Management Wealth Management Strategies Executive Compensation Strategies Group Benefits Management Training and Development Affluent and Small Business Marketing Managed department r...