Provided excellent customer service
Managed guest checks, collected cash and
Not exact matches
Guests can
manage their stay through the Conrad Concierge service in the Hilton Honors mobile app, getting access to pre
check - in and room selection to ordering in room dining and mobile
check - out, all from their own mobile device.
• Retail / F & B / Vendor Support: Greet
guests,
check credentials, answer questions, sell drink tickets, assist Style Lounge vendors in setup and breakdown,
manage and streamline a pleasant and relaxing
guest experience.
Your Holiday House is
managed offsite,
guests will need to
check in and register at; The Information Station (at Coral Horizons) 137 Williams Esplanade, Palm Cove.
Your private holiday apartment is
managed offsite,
guests will need to
check in and register at; The Information Station (at Coral Horizons) 137 Williams Esplanade, Palm Cove.
Your Privately Let Holiday apartment is
managed offsite,
guests will need to
check in and register at; The Information Station (at Coral Horizons) 137 Williams Esplanade, Palm Cove.
The IHG mobile
check in and
check out service enables
guests to use their mobile device to
manage their stay, including confirmation of arrival time and SMS notification of when their room is ready.
Last year, I visited the coastal area of Sharm El Sheikh to
check out diving on the Red Sea and
managed to capture this shot of the dive boats headed out to pick up
guests my last day in town.
WebRezPro Cloud Property Management System by World Web Technologies Inc. is pleased to announce a direct - connect integration with Stash Hotel Rewards, the largest points - based rewards program for independent hotels in the U.S. Through this proprietary integration, WebRezPro has automated the process of
managing Stash member point balances, streamlining the flow of
guest check - out information from independent hotels directly to Stash Hotel Rewards.
Nominate a Programme Administrator to book flights,
manage travel for employees and
guest travellers and
check your Points balance.
A
Guest Service Representative works in the hospitality industry and assists
guests with a wide variety of tasks such as
checking in, making reservations, recommending services, and
managing records.
Some of their typical duties are
managing the
check - in process, solving customer complaints, training employees, and gaining feedbacks from
guests.
Managed the booking and billing of
guest reservations,
checked guests in and out of their rooms, reviewed daily reports, handled multiple telephone lines, maintained cash drawer, handled all
guests complaints
The strongest samples resumes for Hotel Front Desk Agents list duties such as: making reservations, greeting
guests, taking phone calls, handling correspondence,
managing check - in operations, and answering to inquiries.
Manage all Front Office operations to include, but not limited to,
guest service and registration (
check - in /
check - out), room inventory and availability,
guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Manage all Front Office operations to include, but not limited to,
guest service and registration (
check - in /
check - out), room inventory and availability,
guest service standards and initiatives, product quality, cost controls and overall profitability, mark...
Provide highly professional customer service, assisting
guest inquiries, while
managing a high volume of
guest check - in
CAREER HIGHLIGHTS • 5 + years» extensive experience in different Front Desk roles • Highly skilled in customer services activities — both on the telephone and in person • Special talent for handling
guests regarding registration,
check - in, and
check - out • Proficient in
managing cash and credit cards • Proven record of servicing
guests» complaints and resolving problems in a friendly manner
Seeking motivated candidate for position greeting clients,
checking guests in and out,
managing office supplies and inventory, answering and directing phone calls, and assisting the Director of Human Resources.
Their primary responsibility is to ensure proper
guest services which may include
checking in and out, answering general queries and
managing reservations.
These cocktails led to an increase of 20 % in top - shelf liquor sales in first six months • Train new bartending staff and conduct weekly staff meeting on drink specials • Ensure customer satisfaction and encourage feedback through surveys; ranked among top five service staff for customer service ratings for 12 months running • Use POS system and drink ordering software to process drink orders and
guest checks • Enroll customers in bar loyalty program and
manage customer memberships in computer system
• Introduced the concept of a customized coffee cup, wherein the customer gets to choose all preferences starting from the choice of coffee bean to the cup • Delivered impeccable and exceptional service to patrons •
Managed service beverage and coffee bean counters simultaneously •
Checked taste of coffee to ensure quality • Kept track of customer preferences and offered customized cups of warm and cold coffee as per taste • Maintained adequate stock of materials at the coffee bar • Developed professional relationships with
guests and coworkers
Hyatt, Poultney, VT 2006 — 2011 Front Desk Officer • Greeted
guests as they entered, and provided them with needed information • Ensured reservations are done in a time efficient manner • Directed
guests to their rooms and services •
Managed conflict resolution when necessary •
Checked in and checked out
Checked in and
checked out
checked out
guests
EMPLOYMENT Jan 2015 — Oct 2015 Hilton Suites — Hooksett, NH Hotel Night Auditor • Introduced and implemented an accounting system that works with available A / R and A / P data to
manage automatic ledger balances • Attained Employee of the month Award following excellent service provision in the graveyard shift Tasks Performed • Balanced and audited for accuracy in accounts • Completed and transmitted daily management and accounting reports • Resolved accounting discrepancies • Performed
guest service representative duties • Followed up with
guests to ensure satisfaction • Balanced credit card and
check transactions •
Checked guests in and out of hotels
Therefore, my understanding of providing
guest services in terms of
checking in and out, taking reservations and
managing minor details will be a great asset to Hyatt.
• Reorganize the visitor
check in / out procedure by introducing an automated identification system • Attain mid-year bonus following excellent front desk management work in 2011 • Greet visitors,
guests and customers as they arrive • Provide information asked for and direct them to the right departments • Assist visitors and customers to the right staff member • Handle telephone calls and direct them to the right recipient • Distribute incoming mail and
manage outgoing correspondence • Schedule meetings and conferences • Hand out employee application, memos and notices
• Overhaul existing inventory system, resulting in increased efficiency in both procurement and storage systems •
Managed front desk for 6 weeks in the absence of the front desk manager, without a single complaint • Take and respond to inquiries for hotel services and room vacancies for corporate
guests • Handle reservations over the telephone, email and in person and provide timely follow up • Provide feedback to front desk staff in handling room assignment duties and registering new
guests • Create appointment schedules for hotel staff members and handle
guests» travel arrangements needs • Smooth out
check - in and
check - out procedures to ensure complete
guest satisfaction and repeat business opportunities
• Greeted
guests and provided them with information regarding the hotel's services • Recorded reservation information over the telephone and in person • Assigned key cards to
guests and assisted them in
checking in and out of the hotel • Provided information regarding specific travel arrangements that the hotel can
manage • Maintained records of all
guests and visitors and their
checking in and out timings
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and...
Checked in LMU
guests Provided exceptional customer service to the LMU student population, their parents... Ticktocker Service Award for completing 54.
Revised and
managed systems for the arrival,
check - in, hospitality and
check - out phases of the
guests» stay to ensure a superior experience.
Manage all Front Office operations to include, but not limited to,
guest service and registration (
check - in /
check - out), room inventory and availability,
guest...
The Clarion Park Ridge Hotel (City, ST) 2008 — 2010 Front Desk Agent •
Managed front desk activities including
check - in /
check - out process and payments • Maintained
guest and group accounts while providing excellent customer service • Oversaw corporate correspondence utilizing telephone, facsimile, and email • Conducted site tours of the hotel
guest rooms and general areas to ensure cleanliness • Completed reports and daily activities in accordance with corporate protocols
Brad
manages our social media campaigns, affiliate promotions, press, and
guests, as well as providing blog posts and keeping all the business aspects in
check....