The app selection pales in comparison to iPad (and even regular Android tablets), and cool tricks like X-Ray and
Mayday video customer support aren't enough to help the HDX 8.9 compete.
Not exact matches
We introduced our audience to Amazon's
Mayday video chat
customer support to reminded them they were late to the game.
To help those who are unfamiliar with tablets, the new Kindles come with a feature called «
Mayday,» which allows users to summon a live
customer service representative in a tiny
video window.
Amazon might discover the costly answer to that question depending on how much the owners of its new Kindle Fire HDX tablets use its
Mayday on - demand
video customer support feature.
This is not a new feature, but Amazon is really hyping up
Mayday, which revolutionized
customer service with
video chat on Fire HDX.
The Fire HDX 8.9 tablet also has access to near - instant
customer service via
video chat, thanks to Amazon's
Mayday feature, as well as item recognition software Firefly.
There's also Firefly, the feature that can recognize and identify nearly anything around you, and
Mayday, which gives owners a live
video connection to Amazon
customer support.
The Kindle Fire HDX's «
Mayday» button lets you get almost instant
video chat support from a
customer service rep
The company, which unveiled its new tablets Tuesday, has added a «
Mayday» button to its Quick Settings menu, letting users connect with a
customer service representative via a
video feed.