Dig Deeper: 5 Business Lessons Learned from Undercover Boss How to Set Up a
Mystery Shopping Program: Appraising the Program A mystery shopper will make inquiries and observations according to the specifications of each project, noting specific details and measurements about the location and level of customer service pr
Mystery Shopping Program: Appraising the Program A
mystery shopper will make inquiries and observations according to the specifications of each project, noting specific details and measurements about the location and level of customer service pr
mystery shopper will make inquiries and observations according to the specifications of each project, noting specific details and measurements about the location and level of customer service
provided.
The information gained from a
mystery shopper not only
provides feedback on how your business is functioning but, more importantly, it can become a valuable training tool.