Tags for this Online Resume: Program Management, Project Management, Business Transformation, Offshoring, IT Management, Account Management, Business Process, Business Analysis, Contract Negotiations, Contract Compliance, Managed Services,
Nearshore, Vendor Managment, Staff Hiring, IT Strategy, Telecommunications, Consulting, Financial Industry, Insurance Industry, Manufacturing, Distribution, State GOvernment, SDLC, System Development, ERP Customization, Service Management Software, Asset Managment Software, System Development Methodologies,
Team Building, Time, Staff Augmentation, Fixed Bid Projects, Outsourcing, Service Delivery, Business Intelligence, Database Technology, Networks, Telecommunications Auditing, Telecommunications Billing, Business Development, Cloud Computing, Performance Testing, Load Testing, Failover Testing, Contingency Planning, Disater Recovery, Budgeting, Sales Targets, IT Enabled Business Transformation, RFP, RFI, SOW, Call Accounting, Chargebacks, Call Collection, Cobol, IMS DB / DC, VSAM, DB2, Business Transformation Lead
Concentrix Inc (Legacy IBM GPS with Revenue $ 1.4 B per year 100K staff) 2007 to Present Leadership Roles in US Philippines and India with
teams rolling up from J - APAC LATAM and Professional Summary: Results - driven Global Operations and Account Management Professional, Masters in Business Administrations and Software Engineering background, leveraging 15 + years onshore /
nearshore / offshore leadership success * Customer Experien...