• Installed, configured, and managed multiple web sites supporting global trading, e-commerce, e-treasury, and business credit in technical environment encompassing Solaris2.6 through 2.10, HP - UX 10.20 and 11.00, AIX 4.2.5 - 5.0
operating systems • Managed DNS, DHCP, NIS, NIS +, FTP, HP OpenView, LDAP, and Apache web administration • Streamlined the business credit process by developing a communication system between the proxy server, IBM Mainframe, and Apache web server using Jet 3270 Emulator • Applied Veritas Volume Manager to provide High Availability (HA) and NFS fail over using the Veritas cluster for numerous Sun E250 - E15K and HP Superdome 9000 servers • Administered backup and recovery using LEGATO backup solution • Performed hardware and software upgrades and built new Sun and HP servers to incorporate Oracle and Sybase RDBMS • Migrated ADSM backup to Veritas Netback up and Autosys 3.4 running on AIX3.3.3 to Autosys 3.5 running on Solaris 2.7 • Employed EMC software for HA and automatic fail over and managed BMC software to monitor operation, development, and administration • Supported HSBC's branch banking on an RS 6000 platform running AIX • Optimized data security through close cooperation between Network Administration, Unix System Administration, NT Administration, DBA, and Backup and Recovery Administration teams • Implemented policies and procedures to streamline operations and minimize system downtime • Built a 128 - bit RSA encrypted proxy server for internal and external customers, which increased transaction security • Installed and configured Aix and Sun Solaris Operating systems on IBM and Sun
operating systems • Managed DNS, DHCP, NIS, NIS +, FTP, HP OpenView, LDAP, and Apache web
administration • Streamlined the business credit process by developing a communication system between the proxy server, IBM Mainframe, and Apache web server using Jet 3270 Emulator • Applied Veritas Volume Manager to provide High Availability (HA) and NFS fail over using the Veritas cluster for numerous Sun E250 - E15K and HP Superdome 9000 servers • Administered backup and recovery using LEGATO backup solution • Performed hardware and software upgrades and built new Sun and HP servers to incorporate Oracle and Sybase RDBMS • Migrated ADSM backup to Veritas Netback up and Autosys 3.4 running on AIX3.3.3 to Autosys 3.5 running on Solaris 2.7 • Employed EMC software for HA and automatic fail over and managed BMC software to monitor operation, development, and administration • Supported HSBC's branch banking on an RS 6000 platform running AIX • Optimized data security through close cooperation between Network Administration, Unix System Administration, NT Administration, DBA, and Backup and Recovery Administration teams • Implemented policies and procedures to streamline operations and minimize system downtime • Built a 128 - bit RSA encrypted proxy server for internal and external customers, which increased transaction security • Installed and configured Aix and Sun Solaris Operating systems on IBM an
administration • Streamlined the business credit process by developing a communication system between the proxy server, IBM Mainframe, and Apache web server using Jet 3270 Emulator • Applied Veritas Volume Manager to provide High Availability (HA) and NFS fail over using the Veritas cluster for numerous Sun E250 - E15K and HP Superdome 9000 servers • Administered backup and recovery using LEGATO backup solution • Performed hardware and software upgrades and built new Sun and HP servers to incorporate Oracle and Sybase RDBMS • Migrated ADSM backup to Veritas Netback up and Autosys 3.4 running on AIX3.3.3 to Autosys 3.5 running on Solaris 2.7 • Employed EMC software for HA and automatic fail over and managed BMC software to monitor operation, development, and
administration • Supported HSBC's branch banking on an RS 6000 platform running AIX • Optimized data security through close cooperation between Network Administration, Unix System Administration, NT Administration, DBA, and Backup and Recovery Administration teams • Implemented policies and procedures to streamline operations and minimize system downtime • Built a 128 - bit RSA encrypted proxy server for internal and external customers, which increased transaction security • Installed and configured Aix and Sun Solaris Operating systems on IBM an
administration • Supported HSBC's branch banking on an RS 6000 platform running AIX • Optimized data security through close cooperation between Network
Administration, Unix System Administration, NT Administration, DBA, and Backup and Recovery Administration teams • Implemented policies and procedures to streamline operations and minimize system downtime • Built a 128 - bit RSA encrypted proxy server for internal and external customers, which increased transaction security • Installed and configured Aix and Sun Solaris Operating systems on IBM an
Administration, Unix System
Administration, NT Administration, DBA, and Backup and Recovery Administration teams • Implemented policies and procedures to streamline operations and minimize system downtime • Built a 128 - bit RSA encrypted proxy server for internal and external customers, which increased transaction security • Installed and configured Aix and Sun Solaris Operating systems on IBM an
Administration, NT
Administration, DBA, and Backup and Recovery Administration teams • Implemented policies and procedures to streamline operations and minimize system downtime • Built a 128 - bit RSA encrypted proxy server for internal and external customers, which increased transaction security • Installed and configured Aix and Sun Solaris Operating systems on IBM an
Administration, DBA, and Backup and Recovery
Administration teams • Implemented policies and procedures to streamline operations and minimize system downtime • Built a 128 - bit RSA encrypted proxy server for internal and external customers, which increased transaction security • Installed and configured Aix and Sun Solaris Operating systems on IBM an
Administration teams • Implemented policies and procedures to streamline operations and minimize system downtime • Built a 128 - bit RSA encrypted proxy server for internal and
external customers, which increased transaction security • Installed and configured Aix and Sun Solaris
Operating systems on IBM and Sun
Operating systems on IBM and Sun Servers.
Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant
administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and
external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving
operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism