Sentences with phrase «operational skills training»

Oversaw and managed training on special projects, operational skills training and new hire curriculum

Not exact matches

The School Food Institute gives school food service professionals and childhood nutrition advocates the in - depth training, operational skills, and strategic vision necessary to make school food fresh, healthy, and sustainable.

(a) Skills enhancement and training to assist designated national authorities, applicant and designated operational entities and project participants with regard to technical matters related to the clean development mechanism;

My past work experience has shaped me into a Manager with skills in recruitment and staff training, labor relations and operational efficiencies.

Managing the process of identifying candidates that can be submitted for existing live requirements Training and coaching the recruitment team Working closely with Regional Business Development teams Increase Permanent Revenue Streams within existing and prospective clients Creating talent pools of specialist vertical skills This role will give you the opportunity to join the management team of a Global Recruitment Consultancy, that has over 20 years of trading With already physical offices registered and operational in the Netherlands, Germany and Switzerland which will give you local credibility.

• Skilled in all facets of Medium to Heavy Equipment operations, maintenance scheduling, and able to train on all equipment usage and operational objectives.

My significant exposure to all aspects of skilled pilot missions, training and leadership execution, along with related budget and operational execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast - paced environment at your organization.

Implemented effective training programs for barbacks, servers, and other bartenders in order to improve their performance skills needed for the job functions and optimized operational efficiency.

Develops training programs to build on individual skill and education levels aiding in professional development, to build high - performance, cross-functional teams that achieve aggressive operational goals.

Basic Presentation Structure 2005 Competencies for Tomorrow's Managers 2005 Removing Performance Barriers 2005 Motivate and Recognize Employees 2005 Enhancing Your Listening Skills 2005 DOD Government Purchase Card 2006, 2012 Establish and Maintain Authority 2005 Work Center Supervisor Leadership Course 2005 Resolving Conflict through Problem Solving 2005 DAU Simplified Acquisition Procedures, 2007 WinSALTS Cardholder Certification Course 2008 Purchase Card CitiDirect Certification Course 2008 Intro to Hazardous Material Ashore 2010 Hazardous Material Control and Management 2009 Environmental Compliance 2010 Federal Appropriations Law 2009 Franklin Covey 2010 Respiratory Protection 2010 DON Citidirect Carholder 2010 Lean Six Sigma Yellow Belt Training 2010 Annual Ethics Training 2010 Support Equipment Asset Manager 2009 Franklin Covey Speed of Trust 2010 Operations Security 2010 Operational Risk Management (ORM) 2010 DOD Civilian Personnel Manag, Serv.

Assisted in training and development of employees in specific skills required or in support of licensing or operational requirements.

ADDITIONAL STRENGTHS • CPR trained • Valid driver's License • Operational knowledge of handling emergencies • Capable of making healthy meals • Remarkable story telling skills

As a candidate to become an important part of a company's operational team, you need to convey the training and skills that enable you to do the work.

Research N / A Training Training in Quality Management System Award Most Outstanding Plant Manager, 2005 Professional Membership Association of Operational Managers in TN Skills Ability to handle and solve unforeseen issues Strong productivity and management skills Excellent customer service Skills Ability to handle and solve unforeseen issues Strong productivity and management skills Excellent customer service skills Excellent customer service skillsskills

Skill Highlights Criminal justice Data analysis Public service Office administration Crime trends and patterns Team collaboration and leadership Education and Training University of North Georgia 2016Associate of Science: Criminal JusticeOakwood, GACriminal Justice TrainingFundamentals of Criminal Justiceâ $ cents Gained insight into criminal justice system, including history, philosophy, constitutional limitations, and processes used to achieve overall mission and goals.â $ cents Critically evaluated police, courts and corrections divisions, including contributions to criminal justice system and interrelationship.Fundamentals of Law Enforcementâ $ cents Analyzed and discussed historical and contemporary issues and concepts underlying American policing.â $ cents Examined characteristics and operational mission of federal, state, and local law enforcement agencies, including their impact on culture on society.Introduction to Social Problemsâ $ cents Investigated methods and theories used by sociologists to explore and define social natures such as culture, socialization, social organization, social institutions, and social stratification.â $ cents Evaluated problems of crime and social deviance, including sexual variance, substance abuse, physical and mental illness, crime and delinquency, and violence in society.

• Demonstrated expertise in conducting and developing programs including operational training, leadership development and skills training.

CORE MANAGEMENT & LEADERSHIP COMPETENCIES: P&L Financial Management... Call Center Operations Management... Marketing & Branding HVAC, Plumbing, Electrical Sales & Services... Operational Productivity... Human Resources Development, Training... Key Performance Indicators... Customer Relations Management (CRM)... Vendor & Customer Contract Negotiations... Advanced Computer Skills: MS Office Suite, et al

SUMMARY * Retired senior Naval Officer with 25 years of honorable service living up to the core values of Honor, Courage and Commitment * Proven leadership and management experience in both the operational and training environment * Excellent oral and written communication skills across all levels of leadership * Goal oriented and focused.

¥ Profound experience working within the waste management industry ¥ Solid understanding of DOT and OSHA regulations including hazardous waste handling ¥ Vast knowledge of waste management equipment maintenance and operational procedures ¥ Impressive ability to motivate employees and professionally deal with staff matters ¥ Familiar with safety training procedures ¥ Ability to meet client deadlines while maintaining quality standards ¥ Excellent communications organizational and managerial skills

Must be able to work a variety of shifts and be willing to be cross trained; must be able to follow operational procedures and follow verbal directions Good customer service skills required and must be able to follow Food and Physical Safety Guidelines.

Leveraged advanced skills and training to support operational needs of multiple departments.

Provided complete meeting support including preparing materials and taking notes... Leveraged advanced skills and training to support operational needs of multiple departments.

Tags for this Online Resume: Business Development, Sales Leader, HealthCare, Laboratory, Team Builder, Customer centric, Skilled Negotiation, Channel Partner / Distributor, Expertise Analyzing Customer Process, Cross Funtional Teams, Overcoming Operational and quality challenges, Sustainable Growth and Profit, On time Delivery, Technical Assistance, Prepare Sales Forecast, Capex Expenditure, Consistent Market Penetration, Monitor Sales Performance, Sales Funnel, Proficient CRM, Sales Projects, Effective Closing Opportunities, Sales Management, Increase Revenue and Profit, Hired and Trained People, Implement Process Improvement, Personnel Performance Evaluation, Evaluate Distributor Performance, Set Distributor Sales Quota, Excel, Windows Power Point, Windows Word, Sales Funnel Management

To utilize my experience A record of building strong teams through creative training programs and incentives, and interpersonal skills in as well as executing company operational agendas and sales metrics.

Toyota Engineering and Manufacturing North America (Princeton, IN) 10/2001 — 5/2010 Technician / Skilled Maintenance Team Leader • Provided support and technical expertise on Allen Bradley PLC - 5 and Control Logic, as well as designed new screens for HMI using RSView and mapped all data and alarms needed for monitoring production equipment • Programmed PLC's using Rockwell software as required by production, utilizing PLC as a troubleshooting tool to locate and repair process problems • Repaired and maintained all three phase medium and low voltage motors, programming medium voltage control relays to meet manufacturer specifications and monitor applicable data from motors as well as engineering data and motor manufacturing parameters into VFD's • Established PM schedules for maintaining floor conveyors, robots, RFID, air handling, sludge, paint mix room, and lifters, assisting T / M's with performing preventative maintenance on equipment • Ensured calibration of environmental equipment to maintain state and federal guidelines, performing the calibration procedures and repair of micrometers, calipers, and profilometers as required by ISO standards • Identified and developed countermeasures to manufacturing - related problems with equipment, monitoring corrective actions and resolution implementation to ensure problems were below 2 % of operational availability • Review associated work instructions for changes as needed to maintain quality, safety, and environmental standards, while planning and coordinating weekly safety meetings and training for team members

Skills Summary ♦ Personnel Management ♦ Facility Supervision ♦ Financial Oversight ♦ Operational Support ♦ Equipment Operation ♦ Culinary Training

Professional Duties & Responsibilities Directed manufacturing processes and personnel ensuring profitable operations Consistently recognized and promoted for excellence in management Responsible for team training, supervision, and performance reviews Set budgets, production schedules, and oversaw successful completion of all projects Prioritized team goals across multiple departments and stages of production Designed and implemented measures to cut operational costs and increase efficiency Ensured adherence to all quality controls guaranteeing product excellence Enforced compliance with legal and corporate safety policies and procedures Directed purchasing of high quality and cost effective raw materials Built strong relationships with clients, partners, vendors, and industry leaders Responsible for multimillion dollar inventory and production machinery Skilled in demand planning, MRP, database management, and Microsoft Office Suite Resolved client inquiries in a timely, positive, and professional manner

Yacht Broker — Duties & Responsibilities Establish and successfully manage multiple businesses in the marine, automotive, and construction industries Experienced in boat building and sales, marine and automotive powder coating, and residential construction Responsible for sales, marketing, customer service, and human resource activities Hire, train, and supervise sales, customer service, and administrative staff ensuring effective operations Generate significant sales through effective marketing, networking, cold calling, and other tactics Build and strengthen professional relationships with marine industry leaders Utilize extensive nautical training and expertise to build company and personal reputation within the industry Oversee project timelines, finances, and quality control ensuring timely and high quality completion of objectives Reduce operational costs while increasing revenue through effective management tactics Continually engage in professional development training to enhance skill set Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing, customer service, and finances for multiple establishments Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Perform administrative duties such as data entry, filing, faxing, and phones as needed Fluent in Albanian, English, and Spanish.

Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales

Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Basic Police Training - July 1994, Undercover Investigations - May 1999, Basic Tactical Response Skills - March 2001, Clandestine Laboratory Investigations - June 2001, Raid Planning / Service of High Risk Warrants Level I - August 2001, Physical Surveillance - September 2001, High Risk Operational Skills Level II - November 2001, Raid Planning / Service of High Risk Warrants Level II - May 2002, Raid Planning / Service of High Risk Warrants Level III - August 2002, Internal Investigations - August 2005, First Line Supervision - January 2006, Interview & Interrogation Techniques - April 2005, Infant and Child Death Investigation - October 2006 and Critical Incident Stress Management - February 2007

Skills Summary ♦ Revenue Generation ♦ Relationship Development ♦ Operational Support ♦ Project Management ♦ International Business ♦ Team Supervision ♦ Customer Interaction ♦ Marketing Experience ♦ Employee Training

Skills Summary ♦ Security Strategy & Theory ♦ Communications Technology ♦ Team Leadership ♦ Physical Security Training ♦ Operational Support ♦ Issue Resolution

Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing, customer service, and finances for multiple locations Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales by 5 % each year through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Completed management training program through Fatburger corporate university Certified in ServeSafe food handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professionalism

Hospitality Sales Manager — Duties & Responsibilities Direct all daily operations, sales, customer service, and finances for multiple hotels, resorts, and other businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Design and implement marketing and sales campaigns resulting in increased revenue Consistently exceed sales goals through effective marketing, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Perform research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Study internal literature to become an expert on products and services Set company budgets, maintain profit / loss statements, and ensure overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed

Midwest Steel Blanking (Lombard, IL) 07/2004 — 08/2008 Director of Operations • Oversaw daily operations and management of 40 employees including 2 project managers • Served as an advisor to the President on all critical and strategic issues • Led presentations to banks, governmental agencies, potential investors, and large volume customers • Oversaw production, maintenance, quality control, and all other dealings with all outside vendors • Negotiated all insurance policies and contracts concerning account receivables and insurance related claims • Developed the ISO 9000 quality manual and OSHA safety awareness programs, training, and documentation • Trained future managers of the company in professional skills, managerial decision making, and business communications • Designed and implemented a new inventory control systems for managing raw - material and finished - goods • Ensured cost control limiting the direct expenses incurred and indirect impacts such as inefficiencies, downtime, and waste • Over a 3 year period, reduced the account receivables insurance premium from $ 55K to $ 13K / year • Renegotiated all other insurance contracts for better coverage and reduced premiums by 20 % • Reduced «outside parts manufacturing» cost by 50 % • Maintained the cost of all supplies at the 2004 levels • Instituted production reporting and operational data analyses for decision making • Reduced down time by 60 %, overall operation's cost by 4.5 %, and scrap generation by 3 % • Developed ISO 9001 quality manuals and handled external annual audits • Introduced safety procedures and training programs

Program Manager — Duties & Responsibilities Maintain a strong technical knowledge of and passion for program mission, industry trends, and developments in field of independent living skills training Coordinate all logistical and organizational aspects of community, industry, and program - specific events, including schedules, donor functions, and other activities to support program goals Interact with program participants, staff members, and donors in a professional manner to improve the user experience and promote the development of quality giving and support relationships Act as a liaison between staff members, other members management, donors, and other interested parties to drive program growth and ensure long - term sustainability Perform needs - based issue and situational assessments to improve operational efficiency, cost reductions, and ensure participant satisfaction throughout the challenging learning process Present relevant information and instruction to program participants, providing thorough and effective explanation and demonstration to individuals of differing learning capacities Hire, supervise, and manage staff in a professional manner that drives efficiency, promotes safety, and utilizes each individual's strengths to the highest capacity to fulfill program mission Present relevant information and updates to program heads and stakeholders, including performance and giving reports Support leadership team to facilitate in efficient business and organizational operations, performing important administrative tasks and analytical assignments while addressing key issues

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posittrain, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positTrain and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw assistant managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed

Professional Experience Goodwill International Industries (Rockville, MD) 06/2010 — 08/2010 MS Student Consultant • Analyze Goodwill's current employee training process and identify areas for improvement • Offer strategies to enhance operational efficiency and improve staff skill sets

Skills Summary ♦ Customer Service ♦ Team Training ♦ Team Member ♦ Operational Support ♦ Project Management ♦ Professional Attitude ♦ Financial Oversight ♦ Relationship Builder ♦ Effective Communicator

There are operational manuals for program supervision, foster parent recruitment, family therapy, child therapy, foster parent training, and skills training.