Sentences with phrase «oversaw daily collections»

Not exact matches

Daily long term care facility venipuncture draws, shipment, spin down specimen, urine collection, Oversee daily activities of team ensuring productivity are at optimal levels and provide assistance at all times, utilize great marketing skIlls for my comDaily long term care facility venipuncture draws, shipment, spin down specimen, urine collection, Oversee daily activities of team ensuring productivity are at optimal levels and provide assistance at all times, utilize great marketing skIlls for my comdaily activities of team ensuring productivity are at optimal levels and provide assistance at all times, utilize great marketing skIlls for my company.

Professional Experience Tropical Shipping (Riviera Beach, FL) 2004 — 2011 Credit & Collections Specialist (2005 — 2011) • Oversee customer credit and collections ensuring timely payments and overall profitable operations • Contact customers for payment on delinquent / aging accounts and assist with any internal or external billing issues • Analyze credit applications and confirm creditworthiness of clients • Author daily reports concerning client accounts, credit status, deposits, and other pertinent data • Work with premier customers concerning contract rates, shipping issues,Collections Specialist (2005 — 2011) • Oversee customer credit and collections ensuring timely payments and overall profitable operations • Contact customers for payment on delinquent / aging accounts and assist with any internal or external billing issues • Analyze credit applications and confirm creditworthiness of clients • Author daily reports concerning client accounts, credit status, deposits, and other pertinent data • Work with premier customers concerning contract rates, shipping issues,collections ensuring timely payments and overall profitable operations • Contact customers for payment on delinquent / aging accounts and assist with any internal or external billing issues • Analyze credit applications and confirm creditworthiness of clients • Author daily reports concerning client accounts, credit status, deposits, and other pertinent data • Work with premier customers concerning contract rates, shipping issues, and claims

Billing Specialist / Analyst / Import (1995 — 1999) • Oversaw billing and invoicing, preparing over 500 invoices a month, as well as facilitated imports, shipment clearance, and related customer service functions such as order entry • Address and resolve both customer and sales force inquiries in a timely and accurate manner • Worked closely with the account and sales professionals to ensure customer satisfaction while working on EDI Transactions such as 850 / 856 / UCC128 / 810 and 997 in close contact with the various related departments • Held responsibility for billing analysis by conducting research utilizing 3rd - party reporting systems to resolve billing issues • Monitored the status of accounts receivable and collections on daily basis, collaborating with appropriate departments to research outstanding balances and resolve customer issues as needed • Processed vendor invoices and related travel and expense reports while processing adjustments, credit memos, and invoices • Assisted with balance sheet and travel / expense reports reconciliations with involvement in journal entries and G / L account analysis along with revenue accruals and month - end general ledger closing • Planned and managed sales through various distributor channels and other relevant sales outlets • Monitored, recorded, analyzed and reported on activities, trends, results and recommendations relating to import activities

Library & Information Science Manager — Duties & Responsibilities Assist with operational management of the University of Pittsburgh archive department and associated collections Oversee reference services for patrons interested in use of library materials and services Develop a rapport with patrons and orient them to library collections, policies, and procedures Maintain detailed records regarding volumes, patron use, purchasing, employee schedules, and budgets Train and orient volunteers and junior staff members in policies, procedures, services, and collection materials Proficient in industry software including PubMed, CINHAL, MedlinePlus, Ovid, and EBSCOHost Monitor library ensuring an environment conducive to study and concentration Assist in the creation of a University of Pittsburgh LibGuide for the United Electrical Workers Collection Utilize Archivist Toolkit to create finding aids for the Paul LeBlanc Papers, the Garden Club of Allegheny County Collection, the Stanley J. Rainka Papers, and the Pittsburgh Chamber Music Society Papers Trained in early childhood language and literacy development theory and practice Design and implement engaging educational activities for preschool students Serve as liaison between school and families regarding student development and progress Assist with the planning and implementation of daily Children's Museum activities Foster an atmosphere of fun, enthusiasm, and dedication to education Provide administrative services including phones, faxing, filing, and data entry as needed Represent company with poise, integrity, and positivity

Dental Hospital (Kursk, Russia) 1977 — 1993 Dentist / Dental Hygienist • Serve as dentist and dental hygienist responsible for daily operations and patient care • Manage team of professionals ensuring efficient and effective operations • Oversee patient scheduling, billing, and collections • Perform routine checkups, cleanings, x-rays, implants, extractions, and periodontal care • Create a comfortable, professional atmosphere conducive to quality patient care • Utilize fluencies in Ukrainian, Russian, and English to relate to patients of varied backgrounds

Professional Experience Petroliance LLC -LRB-[Insert City, State]-RRB- 7/1996 — Present Credit & Collections Specialist • Oversee all accounts receivables including claims management, charge - backs, customer inquiries, and charge - offs as needed • Act accountable for all credit collections as well as for decisions related to credit approval and suspension • Apply customer remittances to corresponding accounts, while identifying and resolving all posting problems with related cash applications, issuing credit / debit memos regularly, and processing daily cash deposits • Lead overall firm direction with regards to accounts receivable administration and cash flow management, providing relevant guidance, feedback, and direction to finance department staff, management members, and other interested parties • Reduce outstanding receivables and minimize risk associated with marginal customers, consistently exceeding established collections goals while working within all related legal, firm, and industry policies and procedures • Utilize interpersonal skills to maintain quality client service, responding in a timely manner to all documentation requests • Assist credit manager with daily dutieCollections Specialist • Oversee all accounts receivables including claims management, charge - backs, customer inquiries, and charge - offs as needed • Act accountable for all credit collections as well as for decisions related to credit approval and suspension • Apply customer remittances to corresponding accounts, while identifying and resolving all posting problems with related cash applications, issuing credit / debit memos regularly, and processing daily cash deposits • Lead overall firm direction with regards to accounts receivable administration and cash flow management, providing relevant guidance, feedback, and direction to finance department staff, management members, and other interested parties • Reduce outstanding receivables and minimize risk associated with marginal customers, consistently exceeding established collections goals while working within all related legal, firm, and industry policies and procedures • Utilize interpersonal skills to maintain quality client service, responding in a timely manner to all documentation requests • Assist credit manager with daily dutiecollections as well as for decisions related to credit approval and suspension • Apply customer remittances to corresponding accounts, while identifying and resolving all posting problems with related cash applications, issuing credit / debit memos regularly, and processing daily cash deposits • Lead overall firm direction with regards to accounts receivable administration and cash flow management, providing relevant guidance, feedback, and direction to finance department staff, management members, and other interested parties • Reduce outstanding receivables and minimize risk associated with marginal customers, consistently exceeding established collections goals while working within all related legal, firm, and industry policies and procedures • Utilize interpersonal skills to maintain quality client service, responding in a timely manner to all documentation requests • Assist credit manager with daily dutiecollections goals while working within all related legal, firm, and industry policies and procedures • Utilize interpersonal skills to maintain quality client service, responding in a timely manner to all documentation requests • Assist credit manager with daily duties as needed

Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client

Professional Duties & Responsibilities Responsible for company customer service departments across multiple fields Hired, trained, directed, and reviewed customer service representatives Directed call center ensuring professional and efficient operations Increased company efficacy through the establishment of best practices Ensured professional and timely response to customer service inquiries Maintained extremely high client satisfaction rate resulting in repeat business Authored and presented customer service, finance, and personnel reports for senior leadership Tracked daily, weekly, and periodic customer service interactions Handled financial transactions including credit card payments, declines, and collections Resolved shipping, warranty, and product operation inquiries Oversaw the creation, update, and maintenance of client information database Maintained working knowledge of company products and services to best assist clients Built long - term relationships with employers, piers, clients, and industry leaders Assisted various company departments with special projects as needed Fostered an atmosphere of respect and dedication to company goals Performed all duties in a professional, positive, and timely manner

WSFSSH - West 74th Street Home for the Aged (New York, NY) 12/2002 — 07/2004 Office Manager • Oversaw daily office operations, accounting, and administrative staff ensuring professional and efficient operations • Responsible for petty cash, rent collection, resident cash allowances, purchase orders, and other financial matters • Established and maintained fiscal and administrative records in an organized and secure fashion • Planned and supervised all special staff activities, events, and professional development programs • Provided potential residents with tours and necessary information pertaining to the Home • Assisted with routine internal building inspections, resident inquires and concerns, and client advocacy