Sentences with phrase «performed telephone contact»

Performed telephone contact with customers according to guidelines and standards to ensure payment

Not exact matches

After the initial contact, peer counselors» field records also included the infants» location and whether the intervention was performed by telephone or in person.

- Oversee all incoming and outgoing email and phone communication with customers that have submitted inquiries through the internet - Taking sales calls - Interact with sales staff and management to ensure all telephone and internet leads are handled correctly, in a timely and professional manner - Meticulously track all telephone and internet leads through Internet based Reynolds & Reynolds Contact Management software - Perform monthly reporting for all sales and lead statistics

During the approval process, an Adoption Coordinator may contact you by telephone and schedule a time to perform a telephone interview.

Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution.Posted patient test results in online database for physician and patient retrieval.

Perform job development services including creating, developing, and securing jobs in the community through relationships with local employers and by face to face contact, telephone and networking.

They also have patented technology for performing address and telephone searches for contacts.

Daily activities a Patient Care Representative performs include contacting patients via telephone after an appointment, obtaining medical history, doing data entry work, answering to patient inquiries, and developing interdisciplinary care plans.

Information Clerk • Handle telephone calls and respond to information asked for • Provide visitors and patients with heads up on their inquiries and problems • Determine nature of visit of persons entering establishment and direct or escort them to their destinations • Provide information regarding health procedures and policies and direct people to the right departments • Direct incoming calls to intended recipients and take message in the absence thereof • Take and record information regarding patients, visitors and other people entering the facility • Assist during admission and discharge procedures • File reports and perform research and information retrieval duties as requested • Handle facility inventory by initiating and maintaining contact with vendors and suppliers • Distribute incoming mail and ensure that outgoing mail is sent out on time • Prepare and send correspondence such as memos and letters

• Generate sales leads through telephone and email contact and direct them to appropriate sales team members • Respond to inquiries regarding the company's services and products according to company policy and protocol • Take orders over the telephone and in person and punch them into the sales system / database • Provide customers with information on the statuses of their orders and inquire into their preferred methods of payment • Assist sales teams in achieving sales outcomes and goals by providing logistical and administrative support • Provide support in carrying out dedicated sales activities and promotions to help meet sales targets • Organize and make arrangements for sales meetings, conferences and seminars • Create and maintain a clear channel / liaison between sales and production departments • Develop correspondence for both in - house and customer communication purposes • Receive, sort and distribute incoming mail to intended recipients • Create and maintain accurate records of customers and ensure that all records are backed up on a regular basis • Assist administrators in preparing and distributing schedules for staff members and oversee them to ensure that they are performing accordingly

Delta Care, Front Royal, VA 3/2013 — Present Medical Administrative Assistant • Greet patients and their families as they arrive at the facility and inquire into their appointment status • Check scheduled appointments and perform patient intake and registration duties • Schedule new appointments over the telephone, in person and through email and follow - up with existing patients • Review and validate health cards and insurance information, obtaining coverage information • Create priority list for patients based on appointment statuses and emergency situations • Gather information for patient charts and ensure that all patients» records are kept current • Contact insurance companies to acquire information of patient coverage and to process claims • Coordinate efforts with procurement officers to ensure timely and accurate delivery of medical supplies and equipment

- Handle inbound and outbound telephone calls delivering the best possible outcome - Consistently perform to meet set performance standards - Build rapport with customers and colleagues encouraging regular contact - Deliver agreeable action paths to create the right customer outcome - Take complete ownership of calls resolving customer accounts - Maintain a high level of quality by working to company and regulatory requirements - Recording information accurately on company systems What do you have to bring to be considered?

FROSCH — Houston, TX 2009 — 2012 Front Desk Receptionist • Greeted and assisted clients in a courteous and professional manner • Answered and routed incoming telephone calls • Prepared outgoing mail • Sorted and distributed incoming mail • Scheduled conferences rooms • Maintained office inventory • Performed general clerical duties such as filing, photocopying, typing, and maintaining the database • Updated contact list and addresses

• Greeted patients as they enter the facility • Took patient information for record purposes • Maintained demographic and insurance information • Verified information by interviewing patients • Reviewed medical history and took vital signs • Educated patients about the facility's policies and medical procedures • Recorded billing information • Managed supplies and equipment • Maintained a safe and clean environment for the patients and the doctors • Liaised with insurance companies • Created and maintained record systems to ensure that patients» information was properly recorded • Manned the telephone exchange, answered telephone calls and provided required information • Registered new patients by assisting them in filling out registration forms and providing them with information on required documents • Prepared examination rooms by ensuring that all equipment and supplied were available and in good working order • Assisted doctors in performing examinations by operating medical equipment and providing them with supplies needed to complete the procedure • Prepared patients for examinations by assisting them in changing into robes and providing them with information on what to expect during the procedure or examination • Created and maintained effective liaison with insurance companies to verify patients» insurance coverage information • Contacted insurance companies to determine the status of submitted claims and follow up on delayed or unpaid claims • Calculated co-pays and provided patients with information on how much coverage their insurance company will provide to them for each procedure • Created and implemented supplies inventory systems and contacted vendors and suppliers to ensure timely delivery of equipment and supplies • Provided one on one information of what to expect from a procedure to patients and their families • Administered medication to patients and ensured that medicine refill requests are timely filled • Oversaw the cleanliness, maintenance and sterilization of medical equipment after each procedure • Scheduled patients for appointments and performed follow up duties to ensure that all appointment slots are filled • Handled any cancelled appointment slots by allotting them to patients on the facility waitContacted insurance companies to determine the status of submitted claims and follow up on delayed or unpaid claims • Calculated co-pays and provided patients with information on how much coverage their insurance company will provide to them for each procedure • Created and implemented supplies inventory systems and contacted vendors and suppliers to ensure timely delivery of equipment and supplies • Provided one on one information of what to expect from a procedure to patients and their families • Administered medication to patients and ensured that medicine refill requests are timely filled • Oversaw the cleanliness, maintenance and sterilization of medical equipment after each procedure • Scheduled patients for appointments and performed follow up duties to ensure that all appointment slots are filled • Handled any cancelled appointment slots by allotting them to patients on the facility waitcontacted vendors and suppliers to ensure timely delivery of equipment and supplies • Provided one on one information of what to expect from a procedure to patients and their families • Administered medication to patients and ensured that medicine refill requests are timely filled • Oversaw the cleanliness, maintenance and sterilization of medical equipment after each procedure • Scheduled patients for appointments and performed follow up duties to ensure that all appointment slots are filled • Handled any cancelled appointment slots by allotting them to patients on the facility waiting lists

• Answer telephones and greet visitors and respond to their inquiries • Handle employee schedules by ensuring that appropriate appointments are set up and followed up on • Route telephone calls to appropriate personnel and take messages • Maintain office files and update electronic filing systems • Open, sort and route incoming mail and reply to letters received for company information • Compile, copy, sort and file records and prepare and processes documents • Perform research work and document findings to show to executives • Assist in preparing presentations for meetings and conferences • Perform data entry duties by maintaining data security and confidentiality • Operate office machinery such as printers, scanners and copiers to fill requests • Make travel arrangements for office employees and keep them abreast of travelling developments • Handle inventory of supplies and maintain contact with vendors and suppliers to ensure timely deliveries

Part - time Telephone Interviewer will contact people by telephone or in - person, record responses to provided questions, conduct household surveys and commercial studies and will perform all othTelephone Interviewer will contact people by telephone or in - person, record responses to provided questions, conduct household surveys and commercial studies and will perform all othtelephone or in - person, record responses to provided questions, conduct household surveys and commercial studies and will perform all other tasks.

The Appointment Clerk / Medical Receptionist performs a variety of tasks and serves as an initial point of contact (via the telephone or clinic appointment), all with the goal of fostering an environment which promotes patient comfort and trust.

Performed numerous non-management customer contact functions including: Directory Assistance Operator, Long Distance Operator, Telephone Installation & Repair Technician, PBX Installation & Repair Technician, Network Testdesk Engineer.

Library of Congress JUL 2007 to MAY 2008 Administrative Assistant 101 Independence Avenue, SE, Washington, DC 20540 Hours / week: 40 Supervisor: Kathleen Flora Starting Salary: $ X, XXX.XX / month Supervisor may be contacted Ending Salary: $ 3,386.75 / month Telephone: [phone] • Performed all administrative support functions, and initiated development of new or revised administrative procedures for efficient administrative office operations.

Duties included pulling, labeling and filling prescriptions, returning medications to stock, answering telephone calls, blister packaging, managing inventory, contacting insurance companies, communicating with nurses and doctor's offices, and performing clerical duties with point - of - sale transactions.

Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Responsible for accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel ensuring effective operations Perform product research, verify specifications, and author sales / marketing proposals Manage product inventory, client database, order processing, and shipping Design and implement successful special events generating new customers and enhanced brand awareness Create and manage corporate helpdesk, information database, and policies and procedures for daily operation Negotiate contracts with vendors, contractors, and clients resulting in a financially favorable agreements Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and corporate travel arrangements Create a clean, friendly, and productive office atmosphere Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, law, medicine, and sales Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Perform all duties with positivity, professionalism, and integrity

Administrative Assistant — Duties & Responsibilities Provide effective administrative support services across a variety of industries Represent company brand with poise, integrity, and positivity Strictly adhere to department budgets and project timelines Responsible for tracking and replenishing office supplies and product inventory Study internal literature to become an expert on products and services Develop and strengthen relationships with vendors, customers, and coworkers Encourage high customer retention by maintaining friendly, supportive contact with existing clients Generate record sales through networking, referrals, and other tactics Manage complex, high volume telephone systems and in person reception duties Oversee financial records, bookkeeping, and accounts payable / receivable Provide excellent customer service ensuring client satisfaction and repeat business Consistently recognized for excellence in customer service and operational support Proficient in Microsoft Office suite, software troubleshooting, and minor hardware repair Perform additional administrative duties including faxes, photocopying, and filing Conduct all responsibilities in courteous, polite, and positive manner

Customer Service Specialist — Duties & Responsibilities Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and integrity