Sentences with phrase «presented customer design»
Presented customer design reviews resulting in acceptance of software designs for various Air Force, Army, and NASA programs.
http://www.jobhero.com/ Not exact matches
As digital outlets continue to diversify and become more specialized, it's clear that there's still room in the marketer's toolbox for a well - designed, targeted email campaign that uniquely presents your value proposition to the customer.
The founder, CEO, or whoever else has final say should be present, as well as at least one expert from finance, marketing, customer support, tech, and design.
«Our subject - matter specialists presenting at PACK EXPO Las Vegas will outline how OEMs can design and deliver smart machines that support their customers» goals — and as a result, strengthen their customer relationships and bring new business opportunities.»
Although increased global concern about the environment is largely focused on single - use plastics at present, the importance of sustainable design will play a much greater role in all packaging decisions; returnable and 100 % recyclable glass, with its well - established collection infrastructure across Europe, is well placed to provide customers with fresh options for all their food and drink products.
A lot of hard work goes into designing and presenting my products professionally, so I try to make sure my prices reflect this while also being fair and affordable for my customers.
As it is the custom of every season that all the designer names rush to present some products to their buyers, talking about what gift the brand has for its loyal customer this winter / Autumn; it has recently launched the undefeated Khaadi Winter Collection Cambric Dresses Designs 2017 - 2018.
We help your customers connect to your label by presenting your designs in beautifully finished model imagery.
They spend months designing and preparing their spring and fall collections for their customers and are pleased to present you with garments fit for the ladies you are.
They also can sequence lessons, create units, produce wraparound professional development tools, and design assessments, presenting all of it in an integrated way that allows one - stop shopping for the customer.
This approach keeps you in constant contact with the customer and the design and development teams, enabling you to iterate and present new changes every week!
But not everybody fell in love with the very special design of that rear wing, so after being asked by several possible customers Vorsteiner released a new rear deck wing design for their Verona kit, this time a more traditional model sitting on top of two very nice struts was presented on a red Huracán that received a matte grey wrap and a new set of wheels... the forged Vorsteiner V - 201 model.
«Our current publishing customers will appreciate the extra options presented by FastPencil's cloud - based collaborative platform, intuitive design and development tools for both print and ebooks, and integrated use of social media at every stage from concept to distribution.
Beyond up - front positioning, consider other strategies for organizing a toy display to best address the many reasons customers shop for these items and to showcase the many functional design concepts they present.
The Westin Camino Real Hotel guarantees a unique and comfortable experience, with each of its services being designed according to the needs presented by the customers, which is which allows guests to relax and enjoy the luxuries offered.
For Entry - level As a beginner in the field of interior designing, with my good interpersonal and communication skills, I would talk to the customer and would like to know about what exactly they want and I would present my ideas in meeting those requirements.
Dickinson & Associates — U S Dept. of Navy, Annapolis • MD 11/2011 — Present Tier 3 MM Help Desk Support - Navy Enterprise Resource Planning (NAVY ERP) Collaborated with customers design and develop upgrades to Workflow and Business Warehouse functions and configuration.
PROFESSIONAL EXPERIENCE All Copy Products, Inc., Denver • CO 12/2011 — Present IT Manager / Senior Network Engineer Manage five engineers, handled scheduling of customers, performed security audits, utilizing GFI Landguard, and wireshark, conducted audit analysis, network system design and system diagnostics.
Presented technical design changes to both peers and customer support groups and wrote documentation specifications for these changes.
Customer Service Specialist — Designs by Harvey — 2012 — Present • Represent Designs by Harvey as customer service specialist • Facilitate customer needs in person, as well as by phone, email, and through web forms • Use proprietary internal software for order entry and tracking • Initiate and complete projects to increase efficiency, including custom web forms using G Suite that help make customer order entry more accessible, faster, and easier to process • Study details of interior design business during slow periods in order to better understand and meet customer needs • Train incoming customer service specialists asCustomer Service Specialist — Designs by Harvey — 2012 — Present • Represent Designs by Harvey as customer service specialist • Facilitate customer needs in person, as well as by phone, email, and through web forms • Use proprietary internal software for order entry and tracking • Initiate and complete projects to increase efficiency, including custom web forms using G Suite that help make customer order entry more accessible, faster, and easier to process • Study details of interior design business during slow periods in order to better understand and meet customer needs • Train incoming customer service specialists ascustomer service specialist • Facilitate customer needs in person, as well as by phone, email, and through web forms • Use proprietary internal software for order entry and tracking • Initiate and complete projects to increase efficiency, including custom web forms using G Suite that help make customer order entry more accessible, faster, and easier to process • Study details of interior design business during slow periods in order to better understand and meet customer needs • Train incoming customer service specialists ascustomer needs in person, as well as by phone, email, and through web forms • Use proprietary internal software for order entry and tracking • Initiate and complete projects to increase efficiency, including custom web forms using G Suite that help make customer order entry more accessible, faster, and easier to process • Study details of interior design business during slow periods in order to better understand and meet customer needs • Train incoming customer service specialists ascustomer order entry more accessible, faster, and easier to process • Study details of interior design business during slow periods in order to better understand and meet customer needs • Train incoming customer service specialists ascustomer needs • Train incoming customer service specialists ascustomer service specialists as needed.
Office Assistant — Hawthorne Community College, Rochester, NY — December 2013 — May 2017 • Used data to create spreadsheets, informational reports, and basic PowerPoint presentations • Ensured that student issues were promptly addressed by scheduling meetings between staff members and students • Recorded registration fees with 100 percent accuracy for two consecutive years; turned information over to accounting department • Communicated with various departments to ensure all student data was accurate and current • Presented a positive image of the school by warmly greeting visitors and prospective studentsOffice Assistant — Yellow Cloud Web Design, Los Angeles, CA — September 2011 — February 2013 • Updated company website to keep web visitors and customers knowledgeable of current business developments • Helped drive business by contacting prospective customers and finding new leads • Answered telephones and informed callers about basic business operations • Received promotion to senior office secretary after six months
ACTIVE WORKFORCE, Los Angeles, CA Carpenter 2013 — Present • Design and install wooden partitions, structure frames, windows and doors • Fit false ceilings and dry walls based on blueprints • Issue cost estimates for various projects based on floor plans • Cut and build office and home furniture as per design and customer requirements • Repair old furniture, interior, and exterior woodwork • Build and install wall cabinets and built - in wooden sDesign and install wooden partitions, structure frames, windows and doors • Fit false ceilings and dry walls based on blueprints • Issue cost estimates for various projects based on floor plans • Cut and build office and home furniture as per design and customer requirements • Repair old furniture, interior, and exterior woodwork • Build and install wall cabinets and built - in wooden sdesign and customer requirements • Repair old furniture, interior, and exterior woodwork • Build and install wall cabinets and built - in wooden shelves
Web Developer — Bourbon Street Bonbons, New Orleans, LA — 2015 - Present • Built the company's website from scratch; currently maintaining and updating content • Design graphics, logos, and content centered around company themes and products • Update product listings and maintain the overall back - end product database • Implement CMS for simplified updates and seamless content management • Troubleshoot any back - end or user problems • Fully overhauled the old, outdated website for a 97 % increase in usability • Integrated new technologies to reduce load time by 83 % • Boosted average user visit time from 12 seconds to 4 minutes • Generated $ 9K in additional monthly revenues by introducing online ordering using Zencart • Improved customer engagement by launching a blog and adding newsletter signup forms
Baker MAMA»S BAKERY, Springfield, MO 2013 — Present • Bake fresh batches of bread throughout the day as per requirement • Mix, weigh, proof, bake and design cakes and cookies • Select and set a unique recipe of the week to upsell business • Create a positive and pleasant attitude towards customers • Provide customers with bakery products information • Load and unload ovens while maintaining the proper temperatures and duration
Server / Waiter Pomelo Dining, Fairbanks, AK 2/2013 to Present • Improve order taking procedures and brought about a 29 % efficiency in order delivery time • Suggest incorporation of a menu section designed for people with gluten allergies, resulting in increased customer interest • Create a special menu consisting of food pairings (food items and corresponding beverages), thereby increasing the customer base by 58 % • Welcome patrons to the restaurant and assist them in finding tables • Present menus and suggest menu items along with providing information of the day's specials • Provide food pairings and wine recommendations in accordance to customers» particular tastes • Take and record orders for food and beverage items • Provide customers with a delivery timeline • Relay orders to the kitchen staff and ensure that they are followed up to ascertain on - time delivery • Instruct servers to pick up orders from the kitchen • Check prepared orders for portioning accuracy
PROFESSIONAL EXPERIENCE TRADITIONS SPIRITS, Katy, TX Mar 2014 — Present Cocktail Waitress • Design a placard containing information of ingredients of popular beverages, increasing customers» interest in special drinks.
• Successfully met self and company sales targets by a 100 % between the years 2010 and 2015 • Consistently maintained sales volumes, product mixes and selling prices by keeping current with supply and demand and changing market trends • Increased customer base from 3500 to 6100 within 8 months by employing strategic sales initiatives • Trained a total of 102 sales officers and support staff members within a short time span of 3 years • Designed and implemented a strategic business plan, resulting in expanding the company's customer base by 58 % • Retained the company's top 15 customers in the wake of strict competition, by devising and presenting them with discount options • Developed and implemented a sales forecast system, that dynamically calculated future sales and constraints • Identified 3 emerging markets as potential for growth, resulting in the company's expansion in the industry • Successfully generated a lead of 52 corporate accounts, out of which 50 were realized as high business giving customers • Increased customers» interest in new product lines by successfully generating ideas for sales contests
RELEVANT EXPERIENCE Fashion Designer - Passport Bikinis 2006 — Present Successfully design several lines of classic and trendy bikini garments that attract high - end clientele and garner repeat business and customer loyalty.
BBCom, LLC, Telecommunication Engineering Consultants, Conway • AR 2008 — Present Telecommunications & Construction Inspections — Design Engineer OSP Fiber Optic Engineering Innovatively designed fiber routes from Central Offices to Cell Towers, which included drawing construction plans for routes, placing optical terminating equipment in customer facilities, along with Ds1's with delivery over CWDM's, placing SAP terminals in customer facilities, placing Metro Ethernet's, Pulsecom's.
Easyclosets.com, Pinebrook • NJ 2005 — Present Senior Designer / Sales Representative Provided all design specifications and materials requirements for customers and contractors regarding design and installation of unique closet space development.
Celestix Networks, Fremont • CA 2007 — Present Global Technical Services Director Innovatively designed and launched an education sub division as well as the training curriculum and content under Professional Services to train customers as well as resellers and partners on technology and solutions.
Professional Experience Peanuts Worldwide (New York, NY) 1996 — Present Supervisor, Product Development Department -LRB-[Insert Start Date]-- Present) • Lead and manage a five - person team in all aspects and procedures of quality assurance administration for over 50,000 new product designs on an annual basis with annual retail sales in excess of $ 1 billion • Oversee the development and maintenance on high - profile global relationships, including MetLife and the worldwide use of Snoopy to establish brand identity • Supervised product development staff on a daily basis, focusing on high - quality process execution, creative implementation, and professional customer relations • Work closely with IT department and other business areas to troubleshoot various technical issues with computers and company - wide systems both for internal and client use, along with the launch of new digital company - wide approval system
Distribution Design Representative (2/00 — 1/09 and present) Manage projects from initial customer contact through post project analysis and job closing.
Information Technology Security Manager — Duties & Responsibilities Manage IT security, customer service technicians, assets and finances, and client training Responsible for ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between clients, technicians, and subcontractors Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with desktop leads to ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, & software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and clients Author and present added value reports, optimization reviews, and overall audit presentations Enhance employee productivity and accountability through the implementation of firewall and tracking software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills
Home - iNet, Fort Worth • TX 2002 — 2004 & 2010 — Present Owner / Technician — Network / Internet Support Efficiently performed Network design, installation and maintenance for residential and commercial customers using Windows 95 -98-2000-XP.
Professional Duties & Responsibilities Directed sales and customer service efforts for employers representing a wide range of industries Managed junior team members and administrative staff ensuring effective operations Generated significant sales through networking, cold calling, and other cultivation efforts Recognized for consistently exceeding sales goals by as much as 200 % monthly Routinely awarded «Account Executive of the Month» for excellence in sales and service Authored and presented weekly forecasting and call reports Built and strengthened relationships with clients, partners, and key industry figures Provided exceptional customer support resulting in repeat business and referrals Served as senior leadership for print and television news outlets Responsible for team leadership, content creation, production, and direction Created and implemented comprehensive marketing / advertising campaigns and collateral materials Designed and launched corporate promotional events
Professional Experience EMD Services (Cincinnati, OH) 2009 — Present Operations Specialist • Designed and implemented marketing campaigns significantly increasing revenue • Created and displayed product and service sales presentations for varied audiences • Generated sales leads and secured business through networking and other sales tactics • Provided excellent customer service ensuring satisfaction and repeat business • Oversaw and maintained client database guaranteeing accurate and organized records • Led junior associates offering guidance and support to increase revenue generation
Operations Manager — Duties & Responsibilities Oversee organizational engineering initiatives aligning business resources and processes with organizational goals Identify and close knowledge, skill, process, and resource gaps with appropriate, sustainable solutions Train clients for sustainable change, meaningful innovation, increased engagement, and alignment with organizational goals Serve as an integral member of sales and marketing team, presenting technical information to 100 + customers worldwide Technical expert for the world's largest producer of anti-dandruff shampoo, an account providing 80 % + of biocide revenue Direct product development research and communicate technical product attributes to customers Design and implement the Quality Department, including all policies, processes, training, and client communications Champion quality process initiatives globally while managing team of 14 professional and support employees Manage global quality in product innovation, including working with internal product development teams Mentor junior team members and peers in quality processes ensuring the highest standards for company endeavors Serve as executive director of the global R&D operation for Kemin Food Technologies Oversee research and quality laboratory personnel in the US, Europe, Singapore, China, and India.
Professional Duties & Responsibilities Managed all daily operations of military dining facility serving over 180,000 meals annually Responsible for equipment and facility valued at more than $ 2 million Oversaw food inventory and orders of approximately $ 720,000 annually Designed and implemented daily menu, 1,500 line items, and 48 ethnic dishes Trained, directed, and reviewed kitchen and service staff Maintained 98 % customer satisfaction rate for both food service and meal quality Collected customer feedback and designed strategies to improve client experience Ensured 100 % compliance with all applicable FDA food safety regulations Performed approximately 200 facility inspections and staff evaluations Programmed and repaired cash registers to guarantee accurate financial operations Authored and presented meal, service, personnel, and financial reports for senior leadership Devoted free time to honing skills and assuming additional duties Assisted base with security operations, logistics, inventory, and other tasks as needed Completed all assignments in a professional and positive manner Created an atmosphere of respect and devotion to team goals Received exemplary reviews resulting in consistent promotions ahead of Designed and implemented daily menu, 1,500 line items, and 48 ethnic dishes Trained, directed, and reviewed kitchen and service staff Maintained 98 % customer satisfaction rate for both food service and meal quality Collected customer feedback and designed strategies to improve client experience Ensured 100 % compliance with all applicable FDA food safety regulations Performed approximately 200 facility inspections and staff evaluations Programmed and repaired cash registers to guarantee accurate financial operations Authored and presented meal, service, personnel, and financial reports for senior leadership Devoted free time to honing skills and assuming additional duties Assisted base with security operations, logistics, inventory, and other tasks as needed Completed all assignments in a professional and positive manner Created an atmosphere of respect and devotion to team goals Received exemplary reviews resulting in consistent promotions ahead of designed strategies to improve client experience Ensured 100 % compliance with all applicable FDA food safety regulations Performed approximately 200 facility inspections and staff evaluations Programmed and repaired cash registers to guarantee accurate financial operations Authored and presented meal, service, personnel, and financial reports for senior leadership Devoted free time to honing skills and assuming additional duties Assisted base with security operations, logistics, inventory, and other tasks as needed Completed all assignments in a professional and positive manner Created an atmosphere of respect and devotion to team goals Received exemplary reviews resulting in consistent promotions ahead of schedule
Professional Experience Lansdowne - Moody Company, LP (Houston, TX) 05/2003 — Present Sales Manager • Managed sales of Kubota, New Holland, and Terex equipment while ensuring a positive company image • Consistently exceeded sales goals through effective marketing, customer service, and sales tactics • Recruited, trained, and managed 12 sales professionals in a fast paced environment • Designed and implemented new corporate website for an enhanced internet sales and marketing presence • Responsible for more than $ 30 million in inventory • Authored and presented sales projections, reports, and other pertinent data to senior leadership • Built and strengthened professional relationships with customers, suppliers, and business partners • Performed all duties with professionalism, integrity, and dedication to company objectives
Professional Experience Boston Scientific Corporation (St. Paul, MN) 2005 — Present Director, Manufacturing Information Systems • Direct cross-functional teams on development and support projects valued in excess of $ 32 million • Responsible for the implementation of manufacturing execution systems world - wide • Hire, train, supervise, and review project management team ensuring efficient and effective operations • Set and strictly enforce departmental budgets, workflows, action plan, and project deadlines • Develop and implement new technologies, systems, and processes to streamline manufacturing operations • Build and strengthen strategic relationships with business partners, contractors, and industry leaders • Launch enterprise - wide asset management (EAM) system in three countries and four manufacturing plants • Develop long range strategic plan for key manufacturing systems including Manufacturing Execution Systems (MES) • Work in both matrix and functional environments and facilitate continuous improvement and adoption of best practices • Launch and maintain effective engagement and process alignment strategy among international customers • Successfully design and launch IS - wide employee training and development program • Design and implement 24 × 7 information technology help desk for manufacturing applications • Serve as director of the University of Minnesota intern recruitment program • Consistently recognized and promoted for excellence in project and personnel manadesign and launch IS - wide employee training and development program • Design and implement 24 × 7 information technology help desk for manufacturing applications • Serve as director of the University of Minnesota intern recruitment program • Consistently recognized and promoted for excellence in project and personnel manaDesign and implement 24 × 7 information technology help desk for manufacturing applications • Serve as director of the University of Minnesota intern recruitment program • Consistently recognized and promoted for excellence in project and personnel management
Professional Experience Danville Centre for Health and Rehabilitation (Danville, KY) 2008 — Present Community Liaison (2010 — Present) Admission and Marketing Director (2008 — 2010) • Marketed specialty clinical programs for 500 multi-site nursing home beds in Central Kentucky • Designed and implemented comprehensive marketing campaigns including all collateral materials • Generated significant sales through marketing, special events, in - person sales, and other tactics • Trained junior team members in corporate policies and customer service and sales best practices • Successfully secured admissions to 106 bed skilled nursing facility through customer relations and sales initiatives • Set and strictly adhered to departmental budget ensuring efficient and effective operations • Responsible for business plan development, financial oversight, staffing, and team training • Supervised Admissions Assistant and the «Angel Care» resident advocacy team program
Professional Experience Haan Crafts, LLC (Otterbein, IN) 1992 — Present Product / Graphic Designer • Oversee the design and advertisement of various products for a diverse clientele • Conceptualize and create graphics, diagrams, advertisements, product instructions, and illustrations • Develop new product ideas resulting in new and highly profitable income streams • Design and create pattern pieces, acetates, and patter boards for silk screening • Manage production quality control operations ensuring a consistent, marketable product • Provide exceptional customer service resulting in client satisfaction, loyalty, and numerous referrals • Perform clerical work including data entry, filing, and multi-line phone system operation • Utilize Adobe Illustrator, InDesign, Photoshop, PageMaker, Quark XPress, Acrobat Reader and Distiller for Mac and PC • Perform all duties with positivity, professionalism, and intdesign and advertisement of various products for a diverse clientele • Conceptualize and create graphics, diagrams, advertisements, product instructions, and illustrations • Develop new product ideas resulting in new and highly profitable income streams • Design and create pattern pieces, acetates, and patter boards for silk screening • Manage production quality control operations ensuring a consistent, marketable product • Provide exceptional customer service resulting in client satisfaction, loyalty, and numerous referrals • Perform clerical work including data entry, filing, and multi-line phone system operation • Utilize Adobe Illustrator, InDesign, Photoshop, PageMaker, Quark XPress, Acrobat Reader and Distiller for Mac and PC • Perform all duties with positivity, professionalism, and intDesign and create pattern pieces, acetates, and patter boards for silk screening • Manage production quality control operations ensuring a consistent, marketable product • Provide exceptional customer service resulting in client satisfaction, loyalty, and numerous referrals • Perform clerical work including data entry, filing, and multi-line phone system operation • Utilize Adobe Illustrator, InDesign, Photoshop, PageMaker, Quark XPress, Acrobat Reader and Distiller for Mac and PC • Perform all duties with positivity, professionalism, and integrity
Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership
Professional Duties & Responsibilities Directed professional installation of advanced residential and commercial satellite television and internet Oversaw, trained, and reviewed customer service, sales, and installation staff ensuring effective operations Directly responsible for approximately 50 technicians at 5 offices throughout the region Designed and implemented training workshops for certification in Satellite Internet System installation Successfully reduced staff turnover while improving team skill sets and morale Responsible for multimillion dollar company inventory, tools, and vehicles Generated significant sales through cold calling, networking, and other sales tactics Consistently exceeded service goals through effective scheduling, routing, and relationship management Authored company sales and service reports and presented to senior leadership Delivered exceptional customer service resulting in client satisfaction, repeat business, and referrals Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Consistently promoted and awarded for excellence in sales, customer service, and leadership
Bed Bath and Beyond, Inc. (City, ST) 04/2011 — Present Softlines Sales Associate • Oversee sales, customer service, and in - store marketing of a variety of home products • Create product displays and assist customers with interior design inquiries • Establish, update, and maintain bridal registries in an organized and accessible manner • Process and stock new merchandise, perform inventories, and adjust prices as needed • Assist junior sales associates with sales, customer service, and operational best practices • Perform all duties with positivity, professionalism, and dedication to the corporate mission
Professional Experience Krafty Kuisine (New York, NY) 11/2010 — Present Vice President of Sales • Successfully launched Krafty Kuisine, a manufacturer of high end appetizers, into the wholesale food service industry • Hired and managed 6 food service brokers in the New York, Philadelphia, New England, and Florida markets • Designed and implemented a distribution network of more than 10 distributors in less than 6 months • Generated strong sales and brand awareness through networking, tradeshow advertising, marketing efforts, and other tactics • Attended broker and distributor sales meetings for education and training on Krafty Kuisine products • Performed in - house test marketing of new products and devised alternative marketing techniques to broaden product appeal • Managed sales, marketing, and customer service staff ensuring profitable and professional operations
Professional Duties & Responsibilities Directed sales and customer service operations for a variety of companies and products Oversaw, trained, and reviewed customer service and sales staff ensuring effective operations Set and managed $ 2.5 million company budget and $ 1 million dollar inventory Consistently exceeded sales goals through cold calling, networking, and other tactics Created and presented product and services demonstrations resulting in 75 % increase in new business Authored company financial and sales reports to determine trending and growth opportunities Designed and implemented comprehensive marketing campaigns including all collateral materials Negotiated contracts and agreements with vendors, distributors, and partners Delivered exceptional customer service resulting in client satisfaction and repeat business Built and strengthened relationships with key clients, partners, industry figures, and community leaders Consistently promoted and awarded for excellence in sales, customer service, and leadership
Professional Experience Jack Byrd Tiles (Pulaski, VA) 2002 — 2007, 2008 — Present Owner / Job Foreman • Owner and operator of home renovation and construction company • Hired, trained, and directed construction crews and administrative staff • Designed and crafted custom kitchens, bathrooms, and cabinetry • Performed project estimates, set budgets, and ensured timely project completion • Directed all daily operations including sales, customer service, and accounting
Professional Experience TravelFocus (City, ST) 10/2008 — Present Director of Client Relations & Marketing • Design and implement comprehensive marking campaigns and all collateral materials for a multimillion dollar travel agency • Oversee account management team, corporate accounts, relationship development, communications, and contract negotiation • Develop and implement sales training program, sales strategies, revenue targets and departmental budgets • Create TravelFocus Hotel Program, Sales Force, and Concur Travel resulting in significant revenue gains • Deliver all TravelFocus and client contractual, P&L, and growth objectives • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals