Previous guest service experience preferred within the hospitality, food and beverage, or retail industries.
Previous guest service experience in within the hospitality, food and beverage, or retail industries, to include sales management experience in a POS environment.
Not exact matches
A well - written example resume for
Guest Services Managers showcases leadership, supervisory skills,
previous experience in a hospitality establishment, problem - solving orientation, and courtesy.
Job Responsibilities (but not limited to): * Explain to
guests how to operate rental equipment, safety practices, and
guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean,
serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of
guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: *
Previous retail / rental
experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer
service * Ability to communicate fluently with co-workers and
guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Benefits include: * Free Winter Park Pass and EPIC Ski and Snowboard Pass to our world - class resorts * Employee discounts at our retail stores * Employee Assistance Program (EAP) * Excellent training and professional development * 401k Saving Plan * Health Benefits * Auto, Home, Pet Insurance Our employees have been making a name for themselves since 1976 with their love for the outdoor industry.
Job Responsibilities (but not limited to): * Explain to
guests how to operate rental equipment, safety practices, and
guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean,
serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of
guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: *
Previous retail / rental
experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer
service * Ability to communicate fluently with co-workers and
guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Perks * Free Epic Pass to our world - class resorts * Huge retail discounts at our stores * Excellent training and professional development At Colorado Ski and Golf and Colorado Ski and Sport, «guarantees through expertise» is our motto.
A minimum of 2 years
previous hotel front office operations and leadership
experience, to include successful management of a large staff and focus on exceptional
guest service.
For the
experience section of the
guest services manager resume sample, the applicant lists two
previous positions.
My
previous positions working in
guest services for the hospitality industry at Dana Point Charter House gave me 8 years»
guest service experience.