Sentences with phrase «processed guest registrations»

Processed guest registrations, computed and collected payments, verified credit card transactions

Not exact matches

When you complete the process of signing up an account with «Guest» level access, Twin Galaxies will send a membership activation e-mail to the e-mail address that you provided on your initial registration sign up form.

Processed guest reservations, registrations, payments, and departures accurately and efficiently.

A hotel front office manager has a very important role to play as he is the first person a guest meets when they enter the hotel and who guides them through the various process of registration and payment.

Aim to work as a night auditor in a leading hotel chain where I can help guests who enter the premises late in the night and help them by checking their reservations, initiating the registration process, showing them their rooms, give them room keys, process transactions and so on.

• Avert a sticky situation involving a potential robbery at the hotel, by recognizing signs of intrusion and alerting the security personnel on time • Reorganize bookkeeping process, making it 50 % more efficient than before by incorporating a dynamic calculation module • Greet guests as they arrive and inquire into their reservation status • Verify reservations and assist guests in filling out registration forms • Attend telephone calls to take reservations and provide information of vacant rooms and rates • Check guests in and out of the hotel by following prescribed protocols and procedures • Ascertain that guests» luggage is delivered to their rooms and proper keys or key cards are issues • Process payments during check - ins and check - outs and tender change and receipts • Perform bookkeeping duties such as handling accounts receivable and process, making it 50 % more efficient than before by incorporating a dynamic calculation module • Greet guests as they arrive and inquire into their reservation status • Verify reservations and assist guests in filling out registration forms • Attend telephone calls to take reservations and provide information of vacant rooms and rates • Check guests in and out of the hotel by following prescribed protocols and procedures • Ascertain that guests» luggage is delivered to their rooms and proper keys or key cards are issues • Process payments during check - ins and check - outs and tender change and receipts • Perform bookkeeping duties such as handling accounts receivable and Process payments during check - ins and check - outs and tender change and receipts • Perform bookkeeping duties such as handling accounts receivable and payable

• Highly skilled in anticipating guests» requirements and respond quickly and acknowledge all guests • In - depth knowledge of verifying registration card information with the guest • Demonstrated ability to answer telephone using correct greeting and telephone etiquette Hands - on experience in communicating important guest information to designated departments and employees • Knowledge of obtaining back - up information for guest credit / payment method and enter into system; collect cash and arrange change when required • Track record of maintaining positive guest relations at all times • Proven record of resolving guest complaints and ensuring guest satisfaction • Able to maintain complete knowledge of services, rates and activities at all times • Proven ability to direct Bell Person to accompany guest and transfer their luggage to the room • Thorough understanding to resolve discrepancies on the room status report with Housekeeping • Comprehensive knowledge of processing adjustment vouchers, paid - outs, correction vouchers and miscellaneous charges • Substantial knowledge to match the bucket check to in - house guest ledger report and convey inconsistencies to Manager

Front Desk Manager, November 2004 to June 2009 Barwin Hotels - New Cityland, CA • Processed new guests, checked identification and inputted financial information • Answered the phones and handled hotel correspondence, responded to customer questions • Completed check - in / check / out, booking and registration duties for new guests.

Front Desk Coordinator Responsibilities: * Greet guests and complete the registration process.

Review accounts and charges with guests during the check out process Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.