Sentences with phrase «processed guest reservations»

Processed guest reservations, registrations, payments, and departures accurately and efficiently.

• Proven ability to manage and process guest reservations using Micros - Fidelio Reservation software.

Not exact matches

By reservation, guests enjoy a tour highlighting vineyard practices and the winemaking process.

Canine guests must have had a fecal sample processed within 6 months prior to their boarding reservation that resulted in Negative findings, or be (or have been) actively treated based on the test results.

To assist with this process, please make sure that you include an accurate guest count when booking the reservation.

With the new app, guests can book shore excursions; make dining or entertainment reservations; purchase onboard dining / beverage packages or special occasion packages before they cruise; get directions to the port; use mobile check - in (e-docs) for a paperless boarding process; review onboard purchases; and see disembarkation information and more.

As always, the cancellation policy associated with any reservation is made clear to our guests throughout the booking process and in the confirmation emails they receive... We regularly review guest booking and cancellation patterns across our 5,000 + properties, and have seen cancellation rates rise the last few years These insights have led to the proposed update, which will allow us to maximize the number of available rooms for guests seeking accommodation.

For our Guests» convenience, we provide tools to help make the reservation process even easier with a personalized online group page and a direct booking link.

Hotel Front Desk Agents make phone or in - person reservations, greet guests, handle customer requests, check out guests and process payments.

Essential duties for this role include greeting guests, asking them about their travel plans, processing reservations, solving any issues that may emerge, collecting payments, offering refunds, checking guests in, assigning staff to escort guests to their rooms, and recording guest feedback.

Processed all guest check - ins by confirming reservations, assigning room / s, and issuing and activating room key / s.

Performing comprehensive hotel front desk responsibilities — including phone management, reservation booking, special request accommodation, and payment processing — while ensuring seamless operations and guest service excellence.

From managing multiline phone systems and processing reservations to handling guest payments and maintaining records, I excel at prioritizing tasks, collaborating with peers and management teams, and encouraging effective communication and organizational procedures.

Common responsibilities performed in this position include making reservations, checking in and out guests, arranging for local transportation, processing payments, and responding quickly to guest issues and complaints.

Will greet guests, promote facilities, resolve issues, process payments, book reservations.

Marriott Hotel, Los Angeles, CA 1996 — 1999 Front Desk / Night Auditor Welcomed and assisted arriving guests during check - in as well as processed reservations for guests.

My background includes handling 125 + calls each day, scheduling reservations, processing changes and cancellations, responding to inquiries, and ensuring guest service excellence while completing all reservation requests.

Seeking a services associate for a part - time position assisting guests, disseminating facility information, processing payments and reservations, answering inquiries.

Skills • Strong interpersonal and communication abilities • Able to multitask and stay organized in high - pressure environments • Diplomatic and professional in resolving customer problems and concerns • Effective manager of tables and wait times for smooth seating process • Organized and detail - oriented • Familiar with GuestBridge Reserve and OpenTable reservation software • Proactive and decisive in meeting needs of both guests and staff

Hostess — Jeremy's Fine Dining — Nashville, TN — 10 / 2013 - Present • Greet guests and manage reservations and seating in 10 - table restaurant • Provide information about nightly specials, drink specials, and menu items • Communicate any guest special needs to wait staff to provide a superior dining experience • Process payments, enroll guests in rewards program, and inform guests about special packages for birthdays and anniversariesHostess — Down Home Hamburgers — Syracuse, NY — 3/2014 -3 / 2017 • Booked reservations by phone, online, and walk - in requests • Managed restaurant seating chart and communicated with wait staff to continually update chart and seat guests in a timely manner • Answered questions about menu and directed guests to bar during long waits • Accepted take - out orders and packaged food for transport

Aim to work as a night auditor in a leading hotel chain where I can help guests who enter the premises late in the night and help them by checking their reservations, initiating the registration process, showing them their rooms, give them room keys, process transactions and so on.

SKILL HIGHLIGHTS Guest services Front desk operations Check - in and check - out procedures Booking and reservation management Brand development New business development PROFESSIONAL EXPERIENCE 1/1/2016 — Current Guest Services Agent Wyndham Hotel Group — Arlington, VA Greet guests and provide warm and friendly service during check - in and check - out processes.

• Avert a sticky situation involving a potential robbery at the hotel, by recognizing signs of intrusion and alerting the security personnel on time • Reorganize bookkeeping process, making it 50 % more efficient than before by incorporating a dynamic calculation module • Greet guests as they arrive and inquire into their reservation status • Verify reservations and assist guests in filling out registration forms • Attend telephone calls to take reservations and provide information of vacant rooms and rates • Check guests in and out of the hotel by following prescribed protocols and procedures • Ascertain that guests» luggage is delivered to their rooms and proper keys or key cards are issues • Process payments during check - ins and check - outs and tender change and receipts • Perform bookkeeping duties such as handling accounts receivable and process, making it 50 % more efficient than before by incorporating a dynamic calculation module • Greet guests as they arrive and inquire into their reservation status • Verify reservations and assist guests in filling out registration forms • Attend telephone calls to take reservations and provide information of vacant rooms and rates • Check guests in and out of the hotel by following prescribed protocols and procedures • Ascertain that guests» luggage is delivered to their rooms and proper keys or key cards are issues • Process payments during check - ins and check - outs and tender change and receipts • Perform bookkeeping duties such as handling accounts receivable and Process payments during check - ins and check - outs and tender change and receipts • Perform bookkeeping duties such as handling accounts receivable and payable

KEY ACHIEVEMENTS • Acquired a corporate account worth $ 50000 annually, by providing exceptional first contact services to company director, dining in one of the restaurants within the hotel • Streamlined the guest reservation process by introducing online reservations and check - in modules • Introduced wake - up call procedures which resulted in positive guest feedback on an average of 9/10 • Manned the front desk for 15 hours straight on an extremely busy day, without a single complaint or concern being recorded

Seeking an entry - level guest service agent for a part - time, evening shift position responsible for greeting and assisting visitors, promoting services, processing payments, booking reservations, and checking guests in / out.

Will greet and assist guests, answer inquiries, promote facility services, process reservations.

Will greet and assist guests, process reservations, disseminate local information.

Performance Summary Uniquely qualified Hotel Receptionist with 18 years of extensive experience in managing the reservation process for prospective guests.

• Registered guests, processed guest information and communicated deadlines • Received and documented hotel reservations, booked guests in advance

Executed and processed all guest check - ins by confirming reservations, assigning of rooms, and activating room keys.

Front Desk Supervisor — The Lighthouse Hotel, Port Aransas, Texas — September 2014 — Present • Monitor staff's treatment of guests to ensure consistent, high - quality service for 236 - room hotel • Coordinate and lead various front desk activities, including reservation scheduling, guest services, phone activity, cash and credit processing, receipt dissemination, and ledger updates • Support shift manager in scheduling of employees, taking all vacation requests, labor laws, and hotel policies into account.

• Welcomed guests and for inquired if they had reservations • Escorted them to the front desk and ensured that they were serviced by an agent • Secured guests» luggage during the checking in process and loaded them onto bell carts • Provided assistance to the housekeeping department by collecting laundry and supporting cleaning up jobs • Ascertained the cleanliness and maintenance of the lobby and front desk areas

Process all guest check - ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing...

I constructed business and in room documents for the property and office on Microsoft Word, handled email correspondence, processed online reservations, booked tours through Discovery tours for our guests, went over incoming bills for accuracy and submitted them to management for payment.