Not exact matches
Use a
survey instrument such as the employee Net
Promoter Score (eNPS).
An increasing number of urgent care facilities measure wait time, ask for consumer feedback
surveys, and even calculate NPS (net
promoter score) in an effort to deliver a superior customer experience.
As part of the
surveys we collected the students» Net
Promoter Scores (NPS) for their previous class and for the blended class.
This should not be confused with SoFi's Net
Promoter Score ®, which is a separate
survey that uses a different
scoring model.
When you invest in a ClearlyRated
survey program, you're also investing in your firm's Net
Promoter ®
Score.
Calculating your firm's Net
Promoter Score starts with a simple
survey question that asks clients how likely they would be, on a scale of 0 - 10, to recommend your firm to a friend or colleague.
ClearlyRated is a simple Net
Promoter ®
Score survey package designed to help law firms leverage client feedback in a way that protects existing revenue, celebrates service wins, and powers your firm's growth.
Net
Promoter ®
Score (NPS) is a client satisfaction and service quality metric based on a single
survey question that asks legal clients how likely they are to recommend your firm to a friend or colleague.
Because you mentioned
surveys and Net
Promoter Score and stuff.
By way of example, Inavero's lifetime NPS
score is 84 %, which is derived from the 86 % of
promoters across our company
survey history minus the 2 % detractors across our company
survey history.
Mazzone suggests two
survey tools (Net
Promoter Score and SurveyMonkey) that can help obtain client feedback.
According to a Verizon Wireless customer
survey, our store has consistently
scored a perfect 10 Net
Promoter Score in the past quarter (Q2 2016).
Provided excellent client service resulting in perfect
scores on 9 client satisfaction
surveys and net
promoter scores.
Demonstrated excellence Quality Improvement; NPS (Net
Promoter Score); Customer
Survey; BPM (Business Process Management); PMP (Project Management Professional); IVR & ACD Management; Call Cen...
- Independent
surveys to each client resulted in a Net
Promoter Score of 10, the highest satisfaction rating.