Sentences with phrase «remote support engineers»

Those interested in a Remote Support Engineer position should showcase in their resumes technical skills, listening abilities, excellent communication aptitudes, patience, problem solving orientation, and customer service.

Common duties mentioned on a Remote Support Engineer resume example include installing software, diagnosing technical issues, upgrading applications, and checking workstation performance.

Not exact matches

Nemaungani sold the SKA committee on South Africa's clear skies (necessary for precision radio astronomy), the promised political support of its president and cabinet — who have passed legislation to strictly limit the amount of radio noise in the remote site area — and its expertise in engineering and infrastructure.

Scientists and engineers at UT / CSR are conducting NASA - supported research in astronomy, remote sensing and space geodetic techniques to help understand Earth systems, natural hazards and climate science.

For 90 days, schools will get access to Stone's «Essential» base package of remote and additional on - site support, receiving support from a UK - based technical helpdesk as well as a dedicated engineer on site for one day a week, valued at nearly # 2500.

Seeking an engineer for a remote option position responsible for providing team support, generating designs, monitoring security.

IT Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guiSupport Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guisupport for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guiSupport Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guisupport to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guidelines

Citizens Bank / IBM datacenter operations engineer servicing BAU remote smart - hand - and - eyes premier customer support of 365 / 24/7 enterprise operations across global datacenters and colocation facilities.

IT Support Engineers provide on - site and remote support for multiple software prSupport Engineers provide on - site and remote support for multiple software prsupport for multiple software products.

After the initial installation support connections were initiated for remote field engineer support.

Sr Systems Engineers provide technical support in areas such as networks, Microsoft related technologies, cloud, and remote access solution support.

Served as Field Network Engineer, Helpdesk and Desktop Support Engineer for Getronics» client British Petroleum Company (approximately 600 users spanning over 5 remote sites) during the indicated dates.

Professional Summary: HELPDESK SUPPORT / NETWORK ENGINEER * Desktop / Deskside Support: Monitor calls: Power net, Remote control: Dame Ware, system / resolve / issues / troubleshoot / workaround during outage Document CI - configuration information of systems in production removed or add SUPPORT / NETWORK ENGINEER * Desktop / Deskside Support: Monitor calls: Power net, Remote control: Dame Ware, system / resolve / issues / troubleshoot / workaround during outage Document CI - configuration information of systems in production removed or add Support: Monitor calls: Power net, Remote control: Dame Ware, system / resolve / issues / troubleshoot / workaround during outage Document CI - configuration information of systems in production removed or add system.

Tags for this Online Resume: Cisco Call Manager, Cisco Unity, IPCC Express, Unified Communications, IP telephony services, Remote Access administrator, VOIP Engineer, technical support, RSA Securid Administrator, Aspect ACD system, Chatterbox IVR system, Juniper SSL / VPN administrator, circuits, broadband services, · Remote site telephony / data requirements (analysis, pricing, ordering, maintenance, problem determination / resolution), DSL, Technical Writer, Unified Communications Manager, Cisco Contact Center Express, Cisco Unity Connections

2003 to 2004: IT Engineer / Help Desk / Desktop Tier I & II Support — CareerBuilder, City, ST Performed administrative and technical support to 200 onsite desktop end users, servicing PDAs, and more than 650 remote site users through e-mail and phone sSupport — CareerBuilder, City, ST Performed administrative and technical support to 200 onsite desktop end users, servicing PDAs, and more than 650 remote site users through e-mail and phone ssupport to 200 onsite desktop end users, servicing PDAs, and more than 650 remote site users through e-mail and phone systems.

Provision and update 7750s for EBH for several customer accounts and organized team of router engineers supporting the Remote Installation Test Center (RITC) team with problems related to conversion of cells to Ethernet Backhaul supporting E-pipe and I - Support configurations for various wireless markets that include Alcatel - Lucent, Ericsson and Motorola.

Self - motivated help desk engineer experienced in supporting network infrastructure for multi-user and remote environments.

AREAS OF EXPERTISE Management & Leadership * Managing / leading agile teams of software engineers, co-located and remote / offshore, in traditional and SaaS deployment models through the technical architecture, development and support / maintenance phases.

a full time WAN - Provisioning and IT - Infrastructure Engineer, with a seven head count team responsible for remote site support within the Network Remote Service & IT - Infrastructure division @ Siemens Power Generation Inc. (Siemens SPGI) in Orlando FL Headquarter of the Ameremote site support within the Network Remote Service & IT - Infrastructure division @ Siemens Power Generation Inc. (Siemens SPGI) in Orlando FL Headquarter of the AmeRemote Service & IT - Infrastructure division @ Siemens Power Generation Inc. (Siemens SPGI) in Orlando FL Headquarter of the Americas.

Professional Experience Foxxconn Corporation (Houston, TX) 09/2005 — Present Information System Engineer • Manage email infrastructure and administration assignments to support 800 + users • Coordinate with engineers and vendors from USA and China to implement new technology and enhance server performance • Utilize fluency in Mandarin and English to effectively communicate with both local and international teams • Perform restores, implement recovery procedures, and conduct regular system backups • Provide in person, telephone, email, and remote customer service to users in the United States, Mexico, and China • Serve as project lead in the completion of upgrading Lotus Domino R5.0 to R7.0.3 • Manage upgrade of server hardware, Lotus Domino software, Lotus Domino cluster server, and Lotus Notes Client • Implement Barracuda Anti-Spam and Blackberry service to enhance email performance and mobility • Administer email retention system and tape backup • Participate in large scale email migration from Lotus Domino to MS Exchange