Maybe I missed it but I could not see reference to this in the LSB /
SRA joint research mentioned above.
Not exact matches
This belief is based on
joint research with the
SRA published in July 2015 which found that ABSs are being used to extend service range, improve service quality, and attract new clients (see «Innovation in legal services»).
LSB and
SRA publish
joint research into innovation in legal services Legal Services Board (U.K.) July 7, 2015