Sentences with phrase «summary call center management»

CAREER SUMMARY Call Center Management professional with a progressive career and proven results managing both domestic and international call center operations.

Not exact matches

LOCATION: Alamance Regional Medical Center, Burlington JOB DETAILS: Exempt: Yes FTE: 1.0 (40 hours / week) Schedule: 8 hr days evening, rotating shifts / every 3rd weekend On Call: No JOB SUMMARY: This position is accountable for the management of all asp

Professional Summary: Skills: Customer Service, Sales, Leadership High Volume Call Center Scheduling Management / Supervisory Skills Collections

SUMMARY Experienced Lead Engineer in Healthcare Insurance, Workforce Management, Call Recording, Contact Center Technologies, Desktop Application testing and certification processes, Security Protocols, Policies and Access Control and Call Center Operations.

Summary Energetic Call Center Manager with strong time management skills who thrives in a fast - paced, dynamic environment.

SUMMARY A tech savvy graduate with 8.5 years of experience in software development life cycle along with configuration control, production support and service management in IT industry, gaining wide exposure to the call center and IVR technologies, Online banking, and Banking knowledge of end to end business processes.

Professional Summary Dedicated Data Center Technician with over 20 years» experience combining management and customer service expertise in Data Center Operations and call centers.

SKILLS SUMMARY Customer Service, Apartment Staging, Apartment Shopper, Call Center Operations, Property Management Systems, AIM, Bookkeeping, AR AP

Summary: Dedicated Loan Processor with over 20 years of experience combining management and customer service expertise in Mortgage and Collection call centers.

SUMMARY: Successful sales professional with over 18 years of account management, call center, and telesales experience.

CAREER SUMMARY Over 15 years of project management and technical support experience in telecommunications systems and call center environments, developing technical tools and delivering technical support to system users.

SUMMARY OF QUALIFICATIONS I am an experienced professional manager with years of practical oversight and a strong background in operational performance, customer service, call centers, management and staff development, budgeting, tracking key point indicators, sales and marketing, promotions, training development and instructing, as well as properties, facilities and maintenance experience.

Summary of Experiences Detail - oriented Business Support Professional with over 20 years» experience and expertise in call center operations - customer service, documentation, reporting - business analysis, quality assurance, account management, account receivables, account payables, project management, administration & supervision.

Professional Summary Dedicated Customer Service Manger with 11 years of experience combining management and customer service expertise in Facilities and Customer Service call centers.

CAREER SUMMARY A bi-lingual, call center management professional with a proven managerial background and a proficiency in Medicare, Medicaid, and Healthcare Reform programs.

Summary: I'm a well - rounded Call Center Management Professional proving an exceptional ability to manage and maintain facilities in a manner that supports every department's needs and objectives with a focus on controlling costs.

Summary: QA Lead / Sr QA with over 16 years of software testing experience working with various industries like Credit card decisioning, Finance, Telecom, Call center software & Enterprise mobility management.

Career Summary Operations manager with a ten year record of successful launching, directing and managing of large scale programs in a call center environment by performing management functions such as, planning, scheduling, organizing, and tracking processes and ensuring the feasibility of each project.

SUMMARY Over twenty - five (25) years of diversified Technology MANAGEMENT experience as a Senior PMO Project Manager and Call Center Manager.

Summary Extensive experience and proven results in Call Center operations, strategic planning, staffing, budgeting and employee management.

Summary Seasoned IT professional with experience in legacy and IP telecommunications, service management, project management, vendor management Accomplishments * Led multiple successful implementations of hosted and premise call center systems and enterprise VoIP systems * Improved service department performance for ATI as Operations Manager * Primary support for major metropolitan region on behalf of a global technology co...

SUMMARY Experienced Customer Service / Call Center Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectatiCall Center Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectaCenter Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectaticall center industry while leading teams to perform to the highest standards to exceed customer and company expectacenter industry while leading teams to perform to the highest standards to exceed customer and company expectations.

Professional Summary Accomplished Call Center Manager with proven success in leading a large customer support organization and successful call center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to anCall Center Manager with proven success in leading a large customer support organization and successful call center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to Center Manager with proven success in leading a large customer support organization and successful call center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ancall center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ans...

Summary Customer Service Professional highly skilled in call center management, training, recrui...

Summary of Experience Customer Service Billing and Coding Customer Retention Clerical Sales / Marketing Property Management Inbound Banking Medical Billing Call Center Company - To This is the place for a brief summary of your key responsibilities and most stellar accomplisSummary of Experience Customer Service Billing and Coding Customer Retention Clerical Sales / Marketing Property Management Inbound Banking Medical Billing Call Center Company - To This is the place for a brief summary of your key responsibilities and most stellar accomplissummary of your key responsibilities and most stellar accomplishments.

SUMMARY Benefits Operations Administrator with extensive experience in process management, daily reporting and call center support within the benefit enrollment industry.

Summary of Qualifications: * Over 10 years Healthcare / Revenue Cycle Management * Over 20 years experience in Healthcare Administration * Management PPO and PIP Claims Department Call Center * Extensive Provider Relations and Custome...

SUMMARY Operations and General Management executive with more than 25 years of experience and strengths in leadership, sales, technical operations, call center operations, new product deployment, financial performance and the development and management of high performManagement executive with more than 25 years of experience and strengths in leadership, sales, technical operations, call center operations, new product deployment, financial performance and the development and management of high performmanagement of high performing teams.

Summary A dynamic, intelligent, dependable customer service and call center management professional with 15 years of experience.

SUMMARY OF QUALIFICATIONS Specialty Pharmacy IV Preparations Organizational Skills Long Term Care Pharmacy Customer Service Pharmacy Problem Solver Retail Pharmacy Hospice Care Strong Work Ethic Call Center Experience Inventory Management Patient Counseling HIPAA Trained Fast Learner

SUMMARY OF QUALIFICATIONS * Extensive experience in credit management and call center operations.

Summary Profile: Twenty plus years of progressive senior management experience in hospital administration, medical center, call center, physician group practice, community based healthcare and for profit and not for profit service organizations.

reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction... Professional Summary Customer Service Professional highly skilled in call center management, training... Corporation — Columbia, MD.

Summary of Qualification Extensive Program and Project Management experiences and skills in IT, Operations, Sales, Marketing, Direct Marketing / Direct Response Call Center and Home Security / Home Automation Call Center organizations, but most importantly wanted to highlight that I possess an attention to the details with a deep commitment to being part of a team and supporting all team members by going the extra mile for succ...

Experience Summary I have spent almost 20 years in Customer Service, With over 13 years of Operations Management, Call Center Management and Regional Service Management.

Summary Call Center Supervisor with over ten years of extensive experience in relationship management, business administration, strong communication, leadership and problem solving skills.

Professional Summary Results - driven Sales Manager with 33 years of progressive experience in operations (call center) management, client relationship management, sales, customer service, and telemarketing in the pharmaceutical industry.

Professional Summary Customer Service Professional highly skilled in call center management, train...

Professional Summary Customer Service Professional highly skilled in call center management, negot...

Summary: (To include comparison groups, outcomes, measures, notable limitations) Families were randomly assigned to Family Based Treatment (FBT) or to Family - Centered Intensive Case Management (FCICM)[now called Wraparound].