Sentences with phrase «service user satisfaction»

Service user satisfaction with cognitive behavioural therapy for psychosis: Associations with therapy outcomes and perceptions of the therapist.

Not exact matches

Now, CMIT has provided stable and predictable IT costs, reduced the overall cost of monthly licensing, produced higher customer service levels, and heightened user satisfaction.

Micro Focus Customer Support are here to meet your critical business software requirements and deliver outstanding services that earn consistently high satisfaction ratings from users.

Reporting to the Director of Sport, you will manage a team of grounds staff to ensure the cost effective delivery of services and end user satisfaction.

Following a routine unannounced inspection in January 2012, the Trust achived NHS Direct User Satisfaction Monitoring for 0845 (core) service — June 2012 (IFF Research).

The Governor said the setting up of the Council was in line with the Citizens Mediation Centre Law of 2015 (CMC Law), whose functions, among other things would include monitoring performance of the Centre; assess user satisfaction of mediation services; review and formulate new policy guidelines for the Centre for the overall development and growth of the Centre, amongst other functions.

Factors we concider include the features and tools provided by the service, customer satisfaction, popularity, and the overall user experience.

Some of these factors include the dating features and tools provided by the service, customer satisfaction, popularity, and the overall user experience.

The sugar daddy app reviews in terms of customer service is great and most of the users are happy with the level of customer satisfaction.

Now providing services for more than 1 million international users with more than 80 million online visitors annually and more than 1.5 million conversations exchanged onsite daily, AnastasiaDate's has an unwavering commitment to member safety, dedication to customer satisfaction and the ongoing pursuit of innovation.

We only reported last week about how there's been a growing dissent among PlayStation Plus subscribers regarding the quality of service on offer and now a PlayStation Survey has revealed that there's been a staggering drop of 70 % when it comes to user satisfaction.

Card issuers relatively unpopular J.D. Power reported that the average satisfaction score for credit card users was 658 points — a number significantly below the average satisfaction level consumers reported for other financial industries, such as mortgage servicing (798), online investing (773) and retail banking (763).

to monitor customer satisfaction with the Data Controller's services, including through market - research companies or other specialist firms that may send questionnaires to fill out or similar material to samples of users

User interviews and focus groups, surveys and questionnaires, behavioural analysis and usability testing to improve safety, satisfaction and performance, are among services offered.

These services represent an attempt to modernize the justice system through a focus on meeting citizen needs, user satisfaction, and continuous improvement through innovation.

The continued customer service for Nexus users might not be something to be too excited about though, if customer satisfaction over the past few months is any indication.

These services and integrations not only provide a seamless experience for the user, but also increases sales and customer satisfaction for Imagine Financial Ltd..

Along with providing the best apps, and offers to it users, GEICO Auto Insurance has the best benefits and advantages over its competitors for providing the best services in terms of customer satisfaction, useful app, best pricing, gap insurance, usage based insurance and many more options.

They are looking for their next Customer Hero who is an articulate, detail - oriented, and people - loving problem solver to form part of the Customer Support team, ensuring that an excellent standard of service and a high level of user satisfaction is maintained always.

Developed and executed a worldwide service center to handle first level calls and build a sustainable model to achieve company growth while improving user satisfaction.

Summary Eighteen years of professional experience in hardware and software installation, troubleshooting and resolving technical problems, configuring and upgrading hardware / software systems, servicing network equipment and providing overall user support to their satisfaction.

Professional Experience Automated Packaging Systems (Streetsboro, OH) 1997 — 2010 Office Services Specialist • Provided administrative telecommunication support for the entire company • Managed 125 corporate wireless accounts through various providers • Offered technical support for 500 users at 7 partner locations • Oversaw plan selection and telephone usage meeting employee needs and enforcing company telecommunication policies • Conducted telecommunication support services in a professional manner ensuring user satisfaction and expedient issue resolution • Maintained and placed orders for office supplies, furniture, and other items as needed • Provided additional administrative support as needed ensuring efficient and effective corporate opServices Specialist • Provided administrative telecommunication support for the entire company • Managed 125 corporate wireless accounts through various providers • Offered technical support for 500 users at 7 partner locations • Oversaw plan selection and telephone usage meeting employee needs and enforcing company telecommunication policies • Conducted telecommunication support services in a professional manner ensuring user satisfaction and expedient issue resolution • Maintained and placed orders for office supplies, furniture, and other items as needed • Provided additional administrative support as needed ensuring efficient and effective corporate opservices in a professional manner ensuring user satisfaction and expedient issue resolution • Maintained and placed orders for office supplies, furniture, and other items as needed • Provided additional administrative support as needed ensuring efficient and effective corporate operations

Professional Experience AT&T GSI 2009 — Present Help Desk Technician • Served as single point of contact for Marine Corps Logistics Command applications • Delivered technical support critical to Marine Corps mission systems • Evaluated and remedied system outages ensuring rapid response and repair • Provided end user administration of systems managed by the help desk • Ensured company and client satisfaction through timely and professional service

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offerings

User satisfaction of moodgym is high, and evaluation studies suggest that moodgym is a viable option for those who can not access face - to - face therapy, and for those waiting for traditional services.

We aim to achieve minimum overall customer satisfaction levels of 75 % from users of the service.