The company wasn't included as part of JD Power's 2017 survey of customer satisfaction among mortgage lenders, and
SoFi customers have lodged just 4 complaints in the three years since it began servicing mortgage loans.
Only brand new
SoFi customers are eligible to receive a welcome bonus (or generate a referral reward for the friend who referred them).
Only brand new
SoFi customers are eligible for a welcome bonus under our referral program.
I am a very happy
SoFi customer.
Henry is a 20 - or 30 - something who may have become
a SoFi customer when he looked to refinance his student loan debt to a low - interest loan.
The SoFi customer base is young, high - earning, highly educated, and have good credit.
If you have a solid, high income, a little bit of money saved up and a reliable history of making timely payments, you're an ideal
SoFi customer.
Not exact matches
But in its letter,
SoFi denied that
customer service representatives ever approved loans.
Cagney misrepresented
SoFi's student loan products to investors and asked
customer service representatives to review and approve personal loans, even though they were not qualified to do so, according to the article.
Student loan refinancing remains a big business for the company, which claims 300,000
customers and $ 20 billion in loans extended; but
SoFi also has expanded gradually into other types of financial products, including personal loans, mortgages, wealth - management products, and insurance.
Check out what
customers say in
SoFi reviews and find out how they can assist you with your student loan debt.
Compared with
SoFi, Avant has the more lenient credit requirements; the majority of Avant
customers have credit scores between 600 and 700.
If you do need to contact
SoFi, its
customer service team is available by phone or email.
This stands in contrast to
SoFi, which primarily caters to high - credit - quality
customers with credit scores of 700 or above.
The Better Business Bureau awarded
SoFi an A-plus rating, recognizing the company's dedication to business transparency and timely responses to
customers.
SoFi and LendingPoint have target
customer bases that are almost diametrically opposite.
SoFi continually demonstrates its willingness to improve the
customer experience for its clients by simplifying the loan process to be more understandable.
Basically,
SoFi is the leading financial services company because they offer new products to
customers to help combat a mounting problem.
SoFi temporarily halts payments until the borrower can find a new job; additionally,
SoFi even helps its
customers find new opportunities in the workplace.
This stands in contrast to
SoFi, which primarily caters to high - credit - quality
customers with credit scores of 700 or above.
This value is core to
SoFi and the daily activities of every employee — so much so that CEO, Chairman and co-founder Mike Cagney takes the time to respond personally to many member feedback inquiries; he also hosts regular dinners at his home with
customers to better understand their financial goals.
Since
SoFi aims to keep
customers happy and according to reviews, they seem to provide better
customer support than many other large lending companies.
The majority of
SoFi's
customers are in the beginning stages of their careers.
SoFi began offering personal personal loans in 2015 to provide it
customers with an option to finance a major purchase or refinance high interest rate loans (including credit card loans).
Add to this So'Fi's great
customer service, employment protection program, and other perks, and you can see why
SoFi is our top recommended lender for personal installment loans.
Members have access to career strategy services,
customer support 7 days a week, invites to
SoFi events, and more.
«We want to own the
customer experience end to end,» David Klein, the co-founder and CEO of
SoFi competitor CommonBond, said during a panel discussion in New York last week.
Unlike traditional financial institutions,
SoFi decided to focus on simplicity, savings, and excellent
customer service.
Finally,
SoFi has a great
customer support team ready to help you with any problems that may arise!
To do so, reach out to
SoFi's
customer support team.
Borrowers on the platform are called members and have access to perks such as career strategy services,
customer support seven days a week, and invitations to local
SoFi events (they're known for dating events!).
In addition to student loan refinancing,
SoFi offers its members a number of perks such as free career services, unemployment protection,
customer support seven days a week, and free
SoFi events.
This
SoFi JetBlue partnership offer is eligible for new student loan refinance
customers only and may not be combined with any other offers or discounts, apart from the AutoPay discount.
The Social Finance (
SoFi) peer - to - peer student loan refinancing platform offers a $ 100 bonus credit when a new
customer refinances a student loan or a $ 100 bonus credit when a new
customer takes out a personal loan.
Because of
SoFi,
customers have saved over $ 2 billion in interest.
If you do need to contact
SoFi, its
customer service team is available by phone or email.
The Better Business Bureau awarded
SoFi an A-plus rating, recognizing the company's dedication to business transparency and timely responses to
customers.
If approved, the banking charter would help
SoFi establish a presence in the banking industry by enabling the fin - tech company to offer
customers an FDIC - insured NOW account, in addition to a credit card product.
While it's still too early to draw any conclusions from what little data there are,
SoFi has yet to commit any major public errors affecting
customer satisfaction.
SoFi provides everything else, including the
SoFi Money Debit Card, our easy - to - use iOS and Android apps, a web interface, and
customer support that really cares about helping you reach your next milestone.
«
SoFi really caters to first - time homebuyers with personalized
customer service, competitive rates and a very simple process.
SoFi also has better
customer service (they help you find a job rather than jump down your throat with debt collection threats).
According to the filing,
SoFi Bank is applying for the bank charter «for the purposes of providing its
customers a FDIC insured NOW account and a credit card product.
If approved,
SoFi would be able to offer
customers a FDIC insured NOW account and a credit card product.
Moving on to insurance,
SoFi teamed up with Protective Life to provide
customers with term life insurance, boasting a twenty - minute process to get coverage.
SoFi announced its decision through an email sent to Zenbanx
customers.
SoFi provides a number of financial services including student loan refinancing, mortgages, and various other types of individual loans.The majority of
SoFi's
customers are in the beginning stages of their careers.
In another marketing campaign,
SoFi announced in July that they would be offering a month's supply of avocado toast to any
customers that bought a house with a
SoFi mortgage during the month of July.
The email notified the Zenbanx
customers that
SoFi will be closing all accounts at the end of next month.
Earlier this year,
SoFi received a mortgage license to operate in New York; additionally, it acquired Zenbanx Holding, a startup fintech that provides online and mobile banking accounts in different currencies and enables
customers to transfer money across the globe.