Operate Linux
System in a call center environment, oversee computer systems, monitor TCP / IP network connections, and coordinate their use
Not exact matches
Jaak Panksepp, a neuroscientist at the Falk
Center for Molecular Therapeutics at Northwestern University,
calls the dopamine
system the brain's «seeking» circuitry, which propels us to explore new avenues for reward
in our
environment.
Take support
center calls, troubleshoot hardware and software scenarios of over 400 applications on various
systems, throughout the Bronson network on and off campus
in a healthcare
environment.
Provided professional, friendly telephone and
in person assistance for clients; answered approximately 50 incoming
calls per day on a multi-line
system and greeted and assisted up to 30 clients per day
in a resource
center environment
CAREER SUMMARY Over 15 years of project management and technical support experience
in telecommunications
systems and
call center environments, developing technical tools and delivering technical support to
system users.
Expertise
in software and hardware configuration and installation of PBX switches and voicemail
systems as well as programming and engineering
in a
call center environment.
Mastery of customer service management
systems and databases... Qualified CCR with 4 years
in fast - paced customer service and
call center environments.
Related Skills • Over 6 years successful management experience
in a
call center environment • Extensive knowledge of Avaya Call Management System and various Scheduling Software • Proficient in variety of programs including Word, Excel, Power Point and Lotus Notes • Experience in setting, monitoring and maintaining predictive dialer phone sy
call center environment • Extensive knowledge of Avaya
Call Management System and various Scheduling Software • Proficient in variety of programs including Word, Excel, Power Point and Lotus Notes • Experience in setting, monitoring and maintaining predictive dialer phone sy
Call Management
System and various Scheduling Software • Proficient in variety of programs including Word, Excel, Power Point and Lotus Notes • Experience in setting, monitoring and maintaining predictive dialer phone
System and various Scheduling Software • Proficient
in variety of programs including Word, Excel, Power Point and Lotus Notes • Experience
in setting, monitoring and maintaining predictive dialer phone
systemsystem