Sentences with phrase «t mobile customers»

Amazon Wireless doesn't have the ability to upgrade T mobile customers yet.

The fact that many current t mobile customers already have better plans are now unwilling to pay the inflated retail prices for smartphones and blackberries.

Not exact matches

Under the plan, which launched last year, T - Mobile divided its customers into blocks of about 120,000, who are each assigned to a specific group of a few dozen employees at a specific call center.

«People in the industry told us we were crazy to do non-randomized routing,» says Callie Field, T - Mobile's executive vice president in charge of customer care.

T - Mobile now deploys a social media team of about 300 people (up from 23 four years ago) called the T - Force to address whatever issue is upsetting a customer.

T - Mobile, then a subsidiary of Deutsche Telekom, was shedding customers as it waited to be acquired by AT&T — only to see regulators block the $ 39 billion deal.

T - Mobile Celebrates 5 Years as a Public Company with Record - Low Churn, Industry - Leading Customer Growth, and Strong Profitability

Perhaps most important, its customers are loyal: According to a recent survey by Business Insider's BI Intelligence, almost one - quarter of T - Mobile's customers say they would never switch to a competitor for any reason, vs. 16 % of AT&T's customers, 15 % at Verizon, and just 7 % at Sprint.

He told Cramer in April: «I've always told you that both dumb and dumber have been big contributors to the success of T - Mobile,» he said, referring to customers switching to his network from AT&T and Verizon.

BlackBerry CEO John Chen criticized T - Mobile, calling ill - conceived a promotion that encourages customers using BlackBerrys to upgrade to iPhones.

Trade - ins at T - Mobile (tmus) bring up to $ 360, but are portioned out as monthly bill credits over two years and are forfeited if the customer switches carriers before the money is fully paid out.

T - Mobile is all about giving more to our customers without asking more from them.

The opportunity arises because the big four U.S. wireless carriers, led initially by T - Mobile, have been weaning their customers off of subsidized phones and trying to get everyone to pay for phones in full — in return for somewhat lower monthly service charges.

Customers are continuing to respond to T - Mobile's compelling offers such as T - Mobile ONE and Netflix on Us, and are coming to the Un-carrier in droves.

T - Mobile believes branded postpaid ABPU is indicative of estimated cash collections, including device financing payments, from T - Mobile's postpaid customers each month.

T - Mobile continues to increase and expand the speed and capacity of our network to better serve our customers.

AT&T (t), Verizon (vz), and T - Mobile (tmus) are offering only about half price on a new iPhone with a trade in, while Sprint (s) has a full - price trade - in deal but only for customers who add a new line and return one of the five most recent smartphones availableT (t), Verizon (vz), and T - Mobile (tmus) are offering only about half price on a new iPhone with a trade in, while Sprint (s) has a full - price trade - in deal but only for customers who add a new line and return one of the five most recent smartphones availablet), Verizon (vz), and T - Mobile (tmus) are offering only about half price on a new iPhone with a trade in, while Sprint (s) has a full - price trade - in deal but only for customers who add a new line and return one of the five most recent smartphones availableT - Mobile (tmus) are offering only about half price on a new iPhone with a trade in, while Sprint (s) has a full - price trade - in deal but only for customers who add a new line and return one of the five most recent smartphones available.

Verizon is planning to announce a big content partnership in the next few weeks, following moves by competitors AT&T and T - Mobile to woo customers with free offers for popular video services.

Legere attributed T - Mobile's handy earnings beat on Monday mainly to its customer growth — 1.1 million total net additions — and boosted service revenues, something not seen in the wireless industry in several years.

The tease follows T - Mobile's (tmus) move last week striking a partnership with Netflix (nflx) to give its recent unlimited plan customers free access to the service.

T - Mobile strengthened its 2018 outlook, raising the target for branded postpaid net customer additions to between 2.6 and 3.3 million, up from 2 to 3 million.

Despite the uptick in customer retention and net adds, T - Mobile reported a 1.8 percent drop in average revenue per user on branded postpaid phones.

While T - Mobile (tmus) continued to attract hoards of new customers, larger carriers AT&T (t) reported declining wireless revenue, and Verizon (vz) had difficulty holding onto phone customers in a fiercely competitive market environmentT - Mobile (tmus) continued to attract hoards of new customers, larger carriers AT&T (t) reported declining wireless revenue, and Verizon (vz) had difficulty holding onto phone customers in a fiercely competitive market environmentT (t) reported declining wireless revenue, and Verizon (vz) had difficulty holding onto phone customers in a fiercely competitive market environmentt) reported declining wireless revenue, and Verizon (vz) had difficulty holding onto phone customers in a fiercely competitive market environment.

Sprint (s) and T - Mobile (tmus) still have far fewer customers than Verizon and somewhat less broad wireless coverage, though they are closing that gap.

Providing video entertainment on phones has taken on greater importance as AT&T slugs it out with industry leader Verizon Communications Inc and smaller rivals Sprint Corp and T - Mobile US Inc for customers in a saturated wireless market.

T - Mobile in January said it would stop adding additional fees and taxes to customers» unlimited plan bills, an effective price cut of about 10 %.

The move follows T - Mobile's decision earlier this month effectively to cut the price of its unlimited offering by eliminating surcharges and taxes as additional fees on customers» bills.

T - Mobile had previously struggled to keep up with the two largest wireless companies, Verizon and AT&T, but the merger with Sprint promises to boost T - Mobile's odds in the race for customers and technological innovation.

«It's clear customers are super excited about Apple's new products and so are we,» a spokeswoman for T - Mobile said.

T - Mobile said it is aiming to offer customers super-fast, next - generation mobile service starting inMobile said it is aiming to offer customers super-fast, next - generation mobile service starting inmobile service starting in 2019.

As the telecommunication sector evolves, Legere said he would not discount the possibility of a merger, which he said could increase both customer and shareholder value despite T - Mobile being able to do so on its own.

Customers who want to pay less than $ 70 a month could be offered a prepaid plan from T - Mobile's MetroPCS subsidiary.

Both the Sprint and T - Mobile unlimited plans reduce the quality of streaming video and can slow download speeds if a customer uses a large amount of data in one month.

Customers pay $ 10 a month per phone to participate in T - Mobile's JUMP!

Marking his 13th Uncarrier promotion on Thursday at CES in Las Vegas, T - Mobile CEO John Legere also promised that for customers who sign up for the current unlimited plan, the company will never raise the price.

But as this chart from Statista shows, T - Mobile's customer base might not mind.

It's also worth repeating that, technically, the One plan isn't actually unlimited — T - Mobile says customers who use more data than 97 % of other customers will «have their usage prioritized» and «may notice slower speeds during times and places of congestions.»

At T - Mobile, CEO John Legere quickly jumped on Twitter, his preferred communications medium with customers, to announce refunds.

According to the T - Mobile rep, those who have the $ 30 plan today are now «grandfathered» in, but for new customers the $ 45 a month offering — which gives unlimited talk, but 1 GB less of 4G data — is now the cheapest option.

Most recently, another popular consumer brand, T - Mobile, tried to create a debit - card linked account with an accompanying smartphone app for its millions of lower income customers who didn't have regular bank accounts.

«We are making sure T - Mobile Samsung Note7 customers are taken care of,» Legere tweeted.

Customers «can then use their refund to choose a similar device or any device in T - Mobile's stores, including a new Note7 replacement which we expect to be available in the next two weeks,» T - Mobile said.

Two weeks ago, the agency alleged that Verizon and AT&T (t) might be in violation of the rules by letting wireless customers watch streaming video services owned by the carriers on mobile phones without using up their data allowances.

Under the new «T - Mobile One» plan unveiled on Thursday, customers can get unlimited voice, texting, and data starting at $ 70 a month for one line, $ 120 for two lines, $ 140 for three lines and $ 20 for additional lines.

Under the new T - Mobile One Plus plans announced this week, customers can pay more and have some of the limitations removed.

«While our competitors have dozens of plans that confuse and force consumers to pay more, T - Mobile has one plan with two optional, straight - forward add - ons: Plus & Plus International, which we've made even better for customers without increasing the price,» senior vice president Janice Kapner said in a statement to Fortune.

After touting a new single, low - cost unlimited data plan this summer as the best choice for most customers, T - Mobile unveiled several more expensive versions of the plan this week, each with different features and limitations.

Right now, the two carriers run on different wireless standards — CDMA for Sprint and GSM for T - Mobile — but about 20 million phones used by Sprint customers can work on both kinds of networks.

That's because Sprint (s) struck a roaming agreement with T - Mobile (tmus) that will allow its customers to start connecting via T - Mobile's network as they move around the country.

The network has been faring better than usual lately (it's adding more customers and lowering its turnover), but it's still posting losses and isn't growing as quickly as peers like T - Mobile.