Sentences with phrase «technical call center environment»
I have many years of experience in a Technical Call center environment with both small and large corporations.
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Customer Service Administrative Technical Call center environment Sales and marketing Order processing Multi-state territory Handle escalated calls Billing resolution Customer / business relations Contract n...
Lead a team of personnel in the distribution of information that updated customer guidelines, warranty updates and safety campaigns in order with compliance to ensure drivers safety, unnecessary costs, or down time in a Technical Call Center environment.
Not exact matches
Customer service experience in a call center environment for technical troubleshooting or help desk support
Works in a call center environment handling inbound calls, fielding customer technical support questions, and providing troubleshooting assistance.
Strengths include providing superior level technical support and customer service in a help desk / call center environment.
CAREER SUMMARY Over 15 years of project management and technical support experience in telecommunications systems and call center environments, developing technical tools and delivering technical support to system users.
Accomplished and energetic Technical Support Specialist with a solid history of achievement in customer service and call center environments.
Experienced and knowledgeable Tech - Support Professional in a Call Center environment seeking to contribute training and acquired skills within a Tier one Technical Support role.
Energetic leader with 25 + years of customer service experience leading successful teams both business to business and business to consumer in multiple areas including sales, customer service and technical support in a call center environment.
Answer customer queries about billing, trouble shooting, products Effectively managed a high - volume of inbound and outbound customer calls Managed customer calls effectively and efficiently in a complex, fast - paced and challenging call center environment Resolved service, pricing and technical problems for customers by asking clear and specific questions.
* Recognized for reducing of business expense by taking both responsibilities of travel counselor and technical support liaison at the same time in a fast paced call center environment.
Over ten years experience in Technical Support in Help Desk and Call Center Office Environments positions.