Sentences with phrase «technical phone assistance»
Provided Technical Phone assistance tier 2 including switch verification, ownership of phone number, MTA on line, dial tone active and ping test the MTA for packet loss
http://www.jobhero.com/ Not exact matches
You are only a phone call away from 24 - hour Roadside Assistance, Sign and Drive service (a free jump - start, flat - tire change with your existing spare, or some fuel for an empty tank), Trip Interruption and trip routing, product and technical information, or anything else related to your Mercedes - Benz.
Thus, after completing this tutorial you won't be able to reclaim the warranty of your phone any more — taking it back to service to resolve issues will imply in paying for the technical assistance (that's why you should also learn how to manually address software related problems on Android).
Therefore, the warranty of your phone will get lost if you will choose to use this tutorial for updating to Android 6.0 Marshmallow software — be careful when applying the steps from below and try not to mess things up (if something bad happens you will be by yourselves — taking your device back to service will imply in paying for the technical assistance, which means that you might have to learn how to manually resolve Android software related issues).
This assistance is limited to providing technical information and advice but it is available province wide by phone at no cost.
If at any time you need assistance, our technical support teams and customer service reps are just a friendly phone call away.
If you need assistance at any time, our technical support teams and customer service reps are available 24/7 and just a phone call away.
In addition, if you are a customer with a disability of any kind and need technical assistance, the Disability Answer Desk is there to assist via phone and chat.
Therefore, the warranty of your phone will get lost if you will choose to use this tutorial for updating to Android 6.0 Marshmallow software — be careful when applying the steps from below and try not to mess things up (if something bad happens you will be by yourselves — taking your device back to service will imply in paying for the technical assistance, which means that you might have to learn how to manually resolve Android software related issues).
Unfortunately, it might also mean you manage to hardware brick your smartphone / tablet, case in which you will have to take your Android device back to service where to ask for official technical assistance — do note that this can get quite expensive, especially if you can't reclaim your phone's warranty no more.
Yes, that's the main risk of this process: you will lose the warranty of your phone and starting from now you won't be able to take your device back to service without paying for the technical assistance.
Services include one - on - one technical support and assistance for everything from the setup of your device, to troubleshooting, to hand delivery of a replacement should anything happen to your phone.
That means you can have hard times with your phone, especially if you end up in bricking it — the warranty can't be reclaimed, you will have to pay for technical assistance if you choose to return your device back to service, so you will have to learn how to fix your bricked Android device manually, by using dedicated troubleshoot solutions.
Thus, after completing this tutorial you won't be able to reclaim the warranty of your phone any more — taking it back to service to resolve issues will imply in paying for the technical assistance (that's why you should also learn how to manually address software related problems on Android).
If not, you should know that you must be extra careful as if you somehow brick or damage your phone, taking it back to service will imply in paying for the technical assistance; or you will have to try to manually fix your bricked Google Nexus 6 instead.
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Answered phone and provided clients assistance with any questions, trouble shooting, or technical difficulties
The tasks you need to perform as a help desk support agent include responding to requests for technical assistance in person or through phone or electronic channel; diagnosing and resolving technical hardware and software problems; researching questions using available information resources; advising user on appropriate action; following standard help desk procedures; logging all help desk software; and administering help desk software.
Typical duties of a Technical Support officer include configuring computer systems, diagnosing software problems, providing assistance in person or by phone or email, troubleshooting network problems, and testing new technologies.
Provided assistance as in - house helpdesk and technical support by phone and in person to facilities staff.
Call Center Operators communicate with customers on the phone and are responsible for selling products or providing technical assistance.
Please apply directly to this positing Responsibilities • Provide level 1st & 2nd level technical assistance in analyzing, diagnosing, replicating and troubleshooting customers reported issues to resolution on Microsoft Windows 7 OS • Manage assigned support incidents and maintain up - to - date status in the Numara Ticketing Systems Console - Escalate unresolved issues that require more in - depth knowledge to engineering in a timely manner • Teach new employees on basic computer, Wi - Fi, and cell phone features & functionality • Create reproducible test cases, when necessary, for customer reported issues - Report and submit product defects in the bug tracking system - Create new knowledgebase articles and keep them up - to - date - Provide after business hour support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this technical assistance in analyzing, diagnosing, replicating and troubleshooting customers reported issues to resolution on Microsoft Windows 7 OS • Manage assigned support incidents and maintain up - to - date status in the Numara Ticketing Systems Console - Escalate unresolved issues that require more in - depth knowledge to engineering in a timely manner • Teach new employees on basic computer, Wi - Fi, and cell phone features & functionality • Create reproducible test cases, when necessary, for customer reported issues - Report and submit product defects in the bug tracking system - Create new knowledgebase articles and keep them up - to - date - Provide after business hour support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this positing.
Technical help desk professionals are responsible for providing assistances and support to the customers by responding enquires through phone calls, E-mails etc instantly.
Essential tasks of a Client Service Specialist include maintaining client records, building client relationships, forwarding customer requests to appropriate personnel, taking incoming phone calls, answering to customer inquiries, and offering technical assistance to customers.
Skills • Inbound customer service assistance • General technical troubleshooting • Telephone and verbal communication skills • Experienced computer user • Typing and data entry • Database search strategies • Account data verification • Assessing problems and developing solutions • Offering accurate and timely responses • Product and service background knowledge and speedy referencing • Knowledge retention • Multitasking on phone and computer • Working as part of a team • Active listening • Problem solving • Conflict resolution • Patience • Organization • Emotional stability and reliability • Adaptability
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware either in person or over the phone.
Provide Functional and Technical assistance to customers through phone support, remote login, and onsite interaction on CAISI, SAMS - E, PBUSE, and VSAT systems.
The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation
Sales Manager — Duties & Responsibilities Responsible for daily operations, sales, technical support, and customer service for wireless retail business Consistently meet or exceed sales goals through networking, cold calling, and other sales tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Design and administer sales, customer service, and technical support workshops for new team members Negotiate and execute contracts with C - Level decision makers Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Provide administrative assistance including phones, data entry, and recordkeeping as needed
Technical assistance is primarily provided through phone and e-mail consultation.
If you are aspiring to set up a real estate trade networking organization in your country or association we may be able to provide a local phone number for assistance and technical support.