Sentences with phrase «technical support team leaders»

Technical Support Team Leaders provide assistance and guidance to engineer teams.

Technical Support Team Leader is a preparation for being a supervisor that allows me to manage a team, analysis reports, and coach

There are plenty of opportunities to land a Technical Support Team Leader job position, but it won't just be handed to you.

Strong Technical Support Team Leader offers a wealth of technical knowledge and the ability to lead a technical support team.Professional possesses extensive knowledge and keeps constantly updated on changes in the field to remain current.Offers eleven years of experience a Bachelor's degree in Information Technology and excellent customer service skills.

Not exact matches

The problems appear to have begun when Commissioner Pryor removed the state's priority district technical support team that was made up of the four «Leaders in Residence» and three former superintendents.

Tags for this Online Resume: Application Support, Systems Engineer, Data Storage, Network Administration, Email Administration, Tampa, Columbus, Powershell, Technical Support, Systems Administrator, Ohio, NYC, Antivirus, Team Leader, NetApp, Microsoft, Vmware, Cisco

To work as a help desk team leader and provide the best technical support service to clients utilizing my technical skills and experience in handling a team.

Naval Array Technical Support Center (NATSC) Norfolk • VA 10/1989 — 4/2000 Electronics Technician III Served as team leader, handled repair and maintenance of towed array sonar.

Energetic leader with 25 + years of customer service experience leading successful teams both business to business and business to consumer in multiple areas including sales, customer service and technical support in a call center environment.

Tags for this Online Resume: Experienced Technologist, Customer Service Specialist, Client Service Representative, Technical Support, Medical Software Applications, Team Leader / Manager

Experience and through understanding of the nuances, opportunities of the Internet, Computers, Photography, Forensics, Technical Support, and Telecommunications Exceptional writing, thinking, verbal, and organizational skills Articulate Communicator and Interact well with others Resourceful, creative problem solver Customer - focused and strong team leader, player, and building skills

Leverage over 25 years of successful Engineering, Customer Support and Supplier Management leadership in a challenging position which would capitalize on my areas of demonstrated expertise: * Accomplished Project Manager and Team Leader * Recognized Customer Advocate and Technical Liaison Specialist * Experienced Engineering Manager and Problem Solver

Highly motivated individual with more than twenty years of experience in the wireless industry in data translations, project management, switch engineering, site management, technical support, and field engineering, A proven leader, self - motivated, and team player / builder

Toyota Engineering and Manufacturing North America (Princeton, IN) 10/2001 — 5/2010 Technician / Skilled Maintenance Team Leader • Provided support and technical expertise on Allen Bradley PLC - 5 and Control Logic, as well as designed new screens for HMI using RSView and mapped all data and alarms needed for monitoring production equipment • Programmed PLC's using Rockwell software as required by production, utilizing PLC as a troubleshooting tool to locate and repair process problems • Repaired and maintained all three phase medium and low voltage motors, programming medium voltage control relays to meet manufacturer specifications and monitor applicable data from motors as well as engineering data and motor manufacturing parameters into VFD's • Established PM schedules for maintaining floor conveyors, robots, RFID, air handling, sludge, paint mix room, and lifters, assisting T / M's with performing preventative maintenance on equipment • Ensured calibration of environmental equipment to maintain state and federal guidelines, performing the calibration procedures and repair of micrometers, calipers, and profilometers as required by ISO standards • Identified and developed countermeasures to manufacturing - related problems with equipment, monitoring corrective actions and resolution implementation to ensure problems were below 2 % of operational availability • Review associated work instructions for changes as needed to maintain quality, safety, and environmental standards, while planning and coordinating weekly safety meetings and training for team memTeam Leader • Provided support and technical expertise on Allen Bradley PLC - 5 and Control Logic, as well as designed new screens for HMI using RSView and mapped all data and alarms needed for monitoring production equipment • Programmed PLC's using Rockwell software as required by production, utilizing PLC as a troubleshooting tool to locate and repair process problems • Repaired and maintained all three phase medium and low voltage motors, programming medium voltage control relays to meet manufacturer specifications and monitor applicable data from motors as well as engineering data and motor manufacturing parameters into VFD's • Established PM schedules for maintaining floor conveyors, robots, RFID, air handling, sludge, paint mix room, and lifters, assisting T / M's with performing preventative maintenance on equipment • Ensured calibration of environmental equipment to maintain state and federal guidelines, performing the calibration procedures and repair of micrometers, calipers, and profilometers as required by ISO standards • Identified and developed countermeasures to manufacturing - related problems with equipment, monitoring corrective actions and resolution implementation to ensure problems were below 2 % of operational availability • Review associated work instructions for changes as needed to maintain quality, safety, and environmental standards, while planning and coordinating weekly safety meetings and training for team memteam members

October 2001 to Toyota Engineering and Manufacturing North America May 2010 Princeton, IN 47670 Technician / Skilled Maintenance Team Leader Provide support and technical expertise on Allen Bradley PLC - 5 and Control Logic.

Skills Summary ♦ Issue Resolution ♦ Equipment Maintenance ♦ Technical Knowledge ♦ Research & Analysis ♦ Operations Administration ♦ Team Leader ♦ Production Support ♦ Personnel Management ♦ Professional Attitude

Administrative Assistant — Duties & Responsibilities Provide administrative support services across a variety of highly technical fields Represent company brand with poise, integrity, and positivity Coordinate reappointment and re-credentialing process for allied healthcare providers Oversee applications, primary source verification, and outstanding information retrieval Perform legal research and writing on a variety of medical compliance topics utilizing LexisNexis Direct the layout, print, and distribution process for forty medical publications Strictly adhere to all department budgets and project timelines Manage calendars, travel arrangements, and complete itineraries for senior leadership Handle accounts receivable, accounts payable, QuickBooks, billing, and reimbursements Responsible for tracking and replenishing office supplies and information technology hardware Create presentations, charts, and reports regarding organizational structure, workflow, and efficiency Direct logistical aspects of company events including venue, registration, A / V, and refreshments Implement new electronic recordkeeping software to streamline processes and enhance security Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Train new team members ensuring they understand the brand and adhere to company policies and procedures Encourage high customer retention by maintaining friendly, supportive contact with existing clients Skilled in Microsoft products, Visio, Lotus Notes, GroupWise, C++, HTML, Oracle, VBA, and VB.NET

Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales

Professional Duties & Responsibilities Directed manufacturing processes and personnel ensuring efficient, effective, and safe operations Responsible for team training, supervision, and performance reviews Extensively trained to serve as a level 3 technician and first responder Performed routine, preventative, and emergency maintenance on manufacturing machinery Managed company shipping and receiving processes and support staff Oversaw production and service quality controls guaranteeing company excellence Enforced compliance with all legal and corporate safety policies and procedures Built strong relationships with clients, partners, and industry leaders Delivered exceptional customer service resulting in client satisfaction and repeat business Resolved customer service inquiries in a timely, positive, and professional manner Consistently recognized for excellence in management and technical support services Served as a biomedical technician for a plasma donation company Responsible for proper operation of complex machinery and management of patient data Exceeded client donation quotas and customer service standards of excellence

A results driven leader possessing strong management skills and proven success in developing and growing technical teams supporting sales organizations across North America.

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity