(a) Classic Upgrade Rewards can not be used in conjunction with an
open dated
ticket, fares ineligible to earn Points, a travel industry reduced fare
ticket, a prize
ticket or any other promotional offer; (b) Classic Upgrade Rewards can only be
requested on the Segments listed on the Itinerary for which the Member has been issued a
ticket; (c) Classic Upgrade Rewards may only be used to obtain an upgrade as follows: (i) Discount Economy, Economy or Flexible Economy to Premium Economy class or Classic Flight Reward Economy to Premium Economy (where available), (ii) Discount Economy, Economy or Flexible Economy to Business class or Classic Flight Reward Economy to Business class (where available), Note: at the time of registration for a Classic Upgrade Reward to Business, Members may also register a
request for a Classic Upgrade Reward to Premium Economy (where available).
in all rooms and common areas - Free
Open WiFi (100Mb) in all rooms and common areas / Free use of laptops / Free prints for your next boarding pass or tickets - Free flow Breakfast anytime you wake up (including cereals, muesli, fresh fruits, eggs, yoghurt, fruit jams, choco cream, bread, juices, milk, butter, honey etc.)- Free Welcome Drink (pint of beer, glass of wine, coffee, cappuccino, juices, softdrinks...)- Free Dinner at our typical Italian Aperitivo (7pm - 9 pm)- 24 hours Reception and Bar - 24 hours Free flow Coffee, Tea and Mate - 24 hours guests» Kitchen with free food - 3 open air Terraces with hammocks, vegetable gardens and BBQ - Lounge with TVsat (with DVD, Wii PS3), boardgames, pingpong, fussball, arcade games etc. etc. - Musical instruments (piano, 6/12 string guitars)- Free Tours and Infos / Free city maps - By request: Free shampoos & soaps / Free earplugs / Free Hairdryer / Free Iron board - Free locks / Free lockers / Free safe deposit box at the reception / Free luggage storage - Free linen / Free towels (by request)- Pets are more than welcome (in private rooms)- all taxes included (10 % VAT and 2.00 $ p / night Milan Tourist Tax) Atmosphere: If you want a quiet and relaxed environment, our kitchen and our beautiful 6th floor rooftop are always open only for our guests; to the ones who want to meet people and have some drinks, our bar is the right place to
Open WiFi (100Mb) in all rooms and common areas / Free use of laptops / Free prints for your next boarding pass or
tickets - Free flow Breakfast anytime you wake up (including cereals, muesli, fresh fruits, eggs, yoghurt, fruit jams, choco cream, bread, juices, milk, butter, honey etc.)- Free Welcome Drink (pint of beer, glass of wine, coffee, cappuccino, juices, softdrinks...)- Free Dinner at our typical Italian Aperitivo (7pm - 9 pm)- 24 hours Reception and Bar - 24 hours Free flow Coffee, Tea and Mate - 24 hours guests» Kitchen with free food - 3
open air Terraces with hammocks, vegetable gardens and BBQ - Lounge with TVsat (with DVD, Wii PS3), boardgames, pingpong, fussball, arcade games etc. etc. - Musical instruments (piano, 6/12 string guitars)- Free Tours and Infos / Free city maps - By request: Free shampoos & soaps / Free earplugs / Free Hairdryer / Free Iron board - Free locks / Free lockers / Free safe deposit box at the reception / Free luggage storage - Free linen / Free towels (by request)- Pets are more than welcome (in private rooms)- all taxes included (10 % VAT and 2.00 $ p / night Milan Tourist Tax) Atmosphere: If you want a quiet and relaxed environment, our kitchen and our beautiful 6th floor rooftop are always open only for our guests; to the ones who want to meet people and have some drinks, our bar is the right place to
open air Terraces with hammocks, vegetable gardens and BBQ - Lounge with TVsat (with DVD, Wii PS3), boardgames, pingpong, fussball, arcade games etc. etc. - Musical instruments (piano, 6/12 string guitars)- Free Tours and Infos / Free city maps - By
request: Free shampoos & soaps / Free earplugs / Free Hairdryer / Free Iron board - Free locks / Free lockers / Free safe deposit box at the reception / Free luggage storage - Free linen / Free towels (by
request)- Pets are more than welcome (in private rooms)- all taxes included (10 % VAT and 2.00 $ p / night Milan Tourist Tax) Atmosphere: If you want a quiet and relaxed environment, our kitchen and our beautiful 6th floor rooftop are always
open only for our guests; to the ones who want to meet people and have some drinks, our bar is the right place to
open only for our guests; to the ones who want to meet people and have some drinks, our bar is the right place to be!
Call Center Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service
requests • Respond to customer service
requests in a timely manner • Contribute to team that has cut
open service
ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult
requests to specialists • Arrange to contact customers when issues have been resolved