Job Preferences DATA PROCESSING
USER SUPPORT TECHNICIAN I $ 2,803.00 per month (SR - 13) DATA PROCESSING
USER SUPPORT TECHNICIAN II $ 3,032.00 per mo...
Job Preferences Amended 11-14-17: Immediate vacancyAmended 7-5-17: Monthly Salary DATA PROCESSING
USER SUPPORT TECHNICIAN I $ 2,803.00 per month (SR...
Looking for
a user support technician job with «Jolly Systems,» where my technical troubleshooting skills and abilities to build rapport with and train clients can contribute in business.
An end
user support technician provides technical assistance to an organization or a number of organizations.
An end user support resume can easily help in bringing out the best of your qualifications and skills necessary for the job of an end
user support technician.
Though the job responsibilities of different end
user support technicians may vary depending upon the requirements of clients, some common responsibilities are configuration and installation of systems and network, maintenance, troubleshooting, updating systems and software, database management and backup, etc..
Not exact matches
The company employs a total of around 21, including three in sales, a marketing director, two project engineers, five full - time printing
technicians, a 3D artist, three software engineers, two mechanical / industrial engineers, a customer
support person, and a person in charge of graphic design, branding, and
user - interface design for the company website.
Apple's new
Support app allows
users to find product documentation, schedule appointments at a Genius Bar, and even chat with an Apple
Support technician, among other things.
Think of technical chat
support, but instead of
technicians, you have certified dating advisors who can zero in on
users» unique online dating problems, in real time.
The app also comes with a feature that allows
users to chat or email an Apple
Support technician.
The computer network
support technician work description involves performing
user analysis, troubleshooting, and following up on problems until they are satisfactorily resolved.
To obtain a desktop
support technician position and apply my technical skills in providing a single point of contact for end
users to resolve issues related to PC hardware and equipment.
A computer
support technician also provides training to the
users regarding the usage and functions of hardware or applications.
Directed, motivated and supervised team of three help desk
technicians in
supporting 180 end
users.
An email
support technician position to help
users in setting up accounts, respond to their questions, update them about new products and services, and resolve issues.
IT
support technicians also referred to as desktop
support technicians or computer
support specialists, offer technical and maintenance assistance to
users experiencing issues with their hardware and software systems.
Lead a team of 25 to 30
technicians that
supported the
users of the United Parcel Service's online software in a call center environment.
In my role as an IT
Support Technician, I was required to maintain accurate, comprehensive reports of all IT - related systems including desktops and laptops and IT hardware, installing, configuring and maintaining PCs, identifying and resolving hardware and software problems and providing on - site and off - site end -
user training.
Usual duties listed on a Technical
Support Technician resume sample are taking phone calls, chatting with customers, diagnosing technical problems, making recommendations on how to fix them, and helping to write
user manuals.
JOB SUMMARY General Description The Business Systems
Support Technician provides administration and end user support for the company's business applic
Support Technician provides administration and end
user support for the company's business applic
support for the company's business applications.
IT
Support Technicians provide assistance to computer
users by answering their questions, resolving technical problems, and maintaining a company's network, software, and computer equipment.
My professional experience as a Computer
Technician for Computer Dudes included providing first - level
support to computer
users by researching and answering their questions, resolving their problems and providing other resources.
Help Desk
Technicians provide
support to end
users by phone, on email or on site.
IT Server
Technician ITAC Solutions, Akron, OH 2/2009 — 5/2014 • Installed and maintained computer systems such as desktops and peripherals • Ascertained that both software and hardware were updated and installed properly • Assisted in performing troubleshooting activities on systems, ensuring that downtime was minimized • Provided
users with information on how to handle complex computer commands • Provided
support in creating
user documentation and ensured that proper
support logs were maintained
Working as an IT
support technician, I provide end
users with assistance in understanding and working with technology.
Position Overview Computer
Technicians provide first - line technical
support to end
users facing difficulties with computer hardware, software, applications and peripheral devices.
TEK Systems, South Portland, ME 11/2012 to Present Computer
Support Technician • Listen and respond to
users concerns regarding their desktop, laptop, and smart phone problems.
Provided remote telephone
support for LAN and telecom to both
technicians and end -
user customers; designed solutions to resolve issues over the phone and in the field.
Costco — view job openings and apply for positions directly on the employer's career site, job categories include: Administrative Assistant, Audiologist / Hearing Instrument Practitioner (Licensed), Audiologist, (Licensed), Baker, Bakery Wrapper, Buying, Inventory Control Specialist, Buying, Cafeteria Service Assistant, Cake Decorator, Cashier Assistant, Certified Pharmacy Clerk, Coating Centre Assistant, Contact Centre Agent, Electronics / Majors Sales Assistant, Finance, Finishing Assistant, Food Service Assistant — Food Court, Food Service Assistant — Service Deli, Information Systems (Documentation & Translation), Information Systems (
User Support), Loss Prevention Clerk, Maintenance Assistant, Marketing, Marketing Road Representative, Meat Assistant, Meat Cutter, Member Service Assistant, Membership Assistant, Optical Student, Optician / Contact Lens Practitioner (Licensed), Pharmacist, Photo Lab Assistant, Power Equipment Operator, Quality Assurance / Food Safety, Registered Pharmacy
Technician, Sorter, Stocker, Stockroom Assistant, Surface Lab Assistant, Technical Maintenance Clerk, Tire Centre Sales Assistant, Tire Installer, Translator
Robert Half Technology is looking to hire for a desktop
support technician with the ability to present complex technical information to non-technical
users in an understandable and concise format.
May 2006 — Feb 2010 Preferred Systems Solutions — Springfield, VA Network
Technician • Assisted clients with technical issues, troubleshooting, installation and configuration • Installed, changed and removed hardware in various desktop and service hub configurations • Interacted with
users in to
support software and hardware transitions
ICT
Support Technician CACI, Salt Lake City, NY 2/2010 — 5/2014 • Confer with
users to determine their specific workstation setup and maintenance requirements.
PROFESSIONAL EXPERIENCE ICT
Support Technician Century Link, Salt Lake City, NY 5/2014 — Present • Create solutions and provide timely and professional client level technical support for user commu
Support Technician Century Link, Salt Lake City, NY 5/2014 — Present • Create solutions and provide timely and professional client level technical
support for user commu
support for
user communities.
Prepares machines for issuing by formatting the hard - drive, preparing the software installation for end
users, troubleshoots network connectivity issues,
supports the help desk and serves as primary
technician for the department when it comes to hardware.
Dell — Beaverton, OR May 2009 — Dec 2012 Desktop
Support Technician • Created user accounts and managed access control of desktop and Network applications • Worked with hardware and software dealers to confirm well - timed product delivery • Maintained hardware and software record • Provide off hour help desk
Support Technician • Created
user accounts and managed access control of desktop and Network applications • Worked with hardware and software dealers to confirm well - timed product delivery • Maintained hardware and software record • Provide off hour help desk
supportsupport
As a Desktop
Support Technician, you will be part of a team of IT professionals who provide in - house technical PC hardware and software support for over 850 business
Support Technician, you will be part of a team of IT professionals who provide in - house technical PC hardware and software
support for over 850 business
support for over 850 business
users.
IT
Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop
support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
support for more than 300 doctors, nurses, and hospital
technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating
user accounts from previous systemComputer
Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new
user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote
support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set
user permissions following company security guidelines
Hardware
Technician 2006 — 2010 USmax Corporation — Laguna Niguel, CA • Monitored and responded to hardware and software problems • Installed and configured network hardware and software • Provided network troubleshooting and
support • Trained end -
users • Administered network security • Backed up file server data
• Looking for a position as a Help Desk
Technician with Lynx providing technical
support to clients /
users facing Windows, intranet and hardware and software problems.
Hardware
Technicians, also known as Hardware Information
Technicians or Computer
Support Specialists, are responsible for the upkeep of computer hardware and can give
users basic instructions on how to use hardware components.
Served as Tier II Desktop
Support Technician for both onsite clients as well as remote office
users.
Tags for this Online Resume:
User Support specialist, Helpdesk Analyst, Technical Support specialist, Computer Analyst, PC Analyst, Desktop Support, Desktop Support Technican, Desktop Support analyst, helpdesk support, IS specialist, IT support specialist, IT support technicians, System Support Specialist, Customer Support Engineer, P
Support specialist, Helpdesk Analyst, Technical
Support specialist, Computer Analyst, PC Analyst, Desktop Support, Desktop Support Technican, Desktop Support analyst, helpdesk support, IS specialist, IT support specialist, IT support technicians, System Support Specialist, Customer Support Engineer, P
Support specialist, Computer Analyst, PC Analyst, Desktop
Support, Desktop Support Technican, Desktop Support analyst, helpdesk support, IS specialist, IT support specialist, IT support technicians, System Support Specialist, Customer Support Engineer, P
Support, Desktop
Support Technican, Desktop Support analyst, helpdesk support, IS specialist, IT support specialist, IT support technicians, System Support Specialist, Customer Support Engineer, P
Support Technican, Desktop
Support analyst, helpdesk support, IS specialist, IT support specialist, IT support technicians, System Support Specialist, Customer Support Engineer, P
Support analyst, helpdesk
support, IS specialist, IT support specialist, IT support technicians, System Support Specialist, Customer Support Engineer, P
support, IS specialist, IT
support specialist, IT support technicians, System Support Specialist, Customer Support Engineer, P
support specialist, IT
support technicians, System Support Specialist, Customer Support Engineer, P
support technicians, System
Support Specialist, Customer Support Engineer, P
Support Specialist, Customer
Support Engineer, P
Support Engineer, PC Techs
Talented Computer
Technician seeking an IT position
supporting end
users with exceptional customer service and enhance the skills I currently have and learn new skills to further empower my employer in the marketplace and its
users.
Tags for this Online Resume: IT
Support, Technical
Support,
Support Specialist, Help Desk, Associates Degree, Desktop, Network, PC, Infrastructure, Systems, LAN, Administrator, Technology, IS, IT,
Technician, Information Systems, Telecommunications Management, Help Desk Level II, IT Analyst, Desktop Engineer, End
User, Computer
SUMMARY * 18 years experience of data center infrastructure and networking * 16 years experience of data center security * 18 years experience of desktop and mobile
support * 6 years supervision of staff of 4 employees including DBA, Junior Administrator, and
technicians responsible for IT site operations for 1000
users Managed Service Provider Technical Strategist Sept 2017 - Present * Handle Network and Account administra...
1985 to 2002: Systems Analyst / Clinical Engineering
Technician SSM Health Business Information Systems, St. Louis, MO As Systems Analyst managed hardware / software configuration and repair, and served as
support liaison for all entity
users.
As a Desktop
Support Technician I was tasked with support for sixty users onsite and four offsite around the c
Support Technician I was tasked with
support for sixty users onsite and four offsite around the c
support for sixty
users onsite and four offsite around the country.
Summary: * Over 8 years of experience as IT
Technician, System Technical
Support, Analyst Support, Desktop Specialist * Experienced in installing, troubleshooting, resolving and updating various PC hardware / software * Provided Deskside support to Install, troubleshoot, updated software and hardware * Experienced in providing in - person support, phone support to end users on a variety of IT related issues * Performed LAN
Support, Analyst
Support, Desktop Specialist * Experienced in installing, troubleshooting, resolving and updating various PC hardware / software * Provided Deskside support to Install, troubleshoot, updated software and hardware * Experienced in providing in - person support, phone support to end users on a variety of IT related issues * Performed LAN
Support, Desktop Specialist * Experienced in installing, troubleshooting, resolving and updating various PC hardware / software * Provided Deskside
support to Install, troubleshoot, updated software and hardware * Experienced in providing in - person support, phone support to end users on a variety of IT related issues * Performed LAN
support to Install, troubleshoot, updated software and hardware * Experienced in providing in - person
support, phone support to end users on a variety of IT related issues * Performed LAN
support, phone
support to end users on a variety of IT related issues * Performed LAN
support to end
users on a variety of IT related issues * Performed LAN and...
Summary of Qualifications: Proven IT
Technician with 2 + experience in start - ups as well as established operations leveraging expertise in organization, computer networking, and problem solving to provide exceptional
user support and assistance in resolving conflict.
Summary Experienced IT
Technician with over 13 years of experience providing technical
support for
users with exceptional customer service.