Managed complete development cycle from facilitating design with management and engineers to integrating the first ever customer
VOIP circuit system order, on time and on budget.
Tags for this Online Resume: Cisco Call Manager, Cisco Unity, IPCC Express, Unified Communications, IP telephony services, Remote Access administrator,
VOIP Engineer, technical support, RSA Securid Administrator, Aspect ACD
system, Chatterbox IVR
system, Juniper SSL / VPN administrator,
circuits, broadband services, · Remote site telephony / data requirements (analysis, pricing, ordering, maintenance, problem determination / resolution), DSL, Technical Writer, Unified Communications Manager, Cisco Contact Center Express, Cisco Unity Connections
Inter-Tel Access Inter-Tel
VOIP Acatel's PCX 4400 Omni Vista 4760 Panasonic AT&T Rolm Northern Telecomm Siemens PBX 192 Saturn switch New Bridge 3600,3624 Verizon Enterprise 46020 Verizon Cms
system 1A2 Key equipment T - Berd - 224 FXO FXS PLAR Bridge DSO Hoot & Holler
circuits T - 1's T - 3's Wygant Encore Cat - 3e 5e 6,6 e 66M150,110 - Block Krone Fluke Tester Fibre Tester Hubbell Certification Otronics Commscope Leviton