Sentences with phrase «vendor support center»

By Daily Mail Reporter Updated: 11:39 EST, 11 February 2009 P a g e Contact the Ace Vendor Support Center at acevendorcarecenter @ or 630 ‐ 990 ‐ 6593 Check > Contacts for additional

Phase 3 of the House Investigation Will Probe the Intelligence Community, and Ask Whether John Brennan Perjured Himself in Dossier Testimony — Ace P a g e Contact the Ace Vendor Support Center at acevendorcarecenter @ or 630 ‐ 990 ‐ 6593 Check > Contacts for additional

Not exact matches

Imagine you're calling a vendor for support and the call center guy has NO CLUE what you've already bought.

Neither Fertility Center of Las Vegas, nor any of its affiliates, directors, officers or employees, nor any third party vendor will be liable or have any responsibility of any kind for any loss or damage that you incur in the event of any failure or interruption of this site, or resulting from the act or omission of any other party involved in making this site or the data contained therein available to you, or from any other cause relating to your access to or your inability to access the site or these materials, whether or not the circumstances giving rise to such cause may have been within the control of Fertility Center of Las Vegas or of any vendor providing software or services support.

Oversee IT functions including data center management, vendor relationships, technical support, IT infrastructure, IT policies and procedures, security program management, monitoring, disaster recovery planning, continuity planning, contingency planning, manage budget, and direct operational activities.

Washington Hospital Center, Recruitment & Employment, Human Resources February 2003 January 2005 Provided direct support for recruitment in a 6,000 employee healthcare organization that include recruitment efforts Processed over 100 new hires on a monthly basis that include assigning employee numbers, scheduling pre-employment physicals, background and reference checks, verification of education and credentials / licensures Ensured that the employment process is in compliance with hospital philosophy, policies and procedures and Federal and District of Columbia laws and coordinates and facilitates new hire orientation Recruit candidates for various department positions and ensure that the application process meets standards Duties included maintaining long - term customer relationships and act as primary liaison between employees and outside vendors Verified identification and the authorization to work in the United States for new employees, requisition employees, and rehires Screened resumes and applications and conduct preliminary interviews for entry - level and nursing positions to identify qualified applicants Generated monthly queries for management review; administer HR tracking system for new hires and terminations Coordinated and participate in job fairs / open houses and maintain calendar for upcoming events

Use Peregrine Service Center to track device inventory, provide support for client, vendor and generate SLA reporting.

Tags for this Online Resume: Call Center, Project Management, Process Engineering, Vendor Management, Client Engagement, Support Operations

Tags for this Online Resume: Global Service, Account Management, Customer Experience, Cost Control, Global Support, Contract management, Vendor Management, Customer Relationship Management, Management, P&L / Budget Management, CRM Management, Support, Strategic Initiatives, Warranty Management, Call Center Operations

Tags for this Online Resume: Support, Customer Service, Call Center, Scheduling, Ad Hoc Reports, Business Analysis, call center, Marketing Management, Marketing Support, Vendor InCenter, Scheduling, Ad Hoc Reports, Business Analysis, call center, Marketing Management, Marketing Support, Vendor Incenter, Marketing Management, Marketing Support, Vendor Invoices

extensive experience in managing multi-site operations, due diligence, sales support, call centers, training and vendor services in the financial services industry.

PROFESSIONAL SUMMARY Developed, tested, and implemented call center applications Managed staff and provided guidance and support Lead effort for data center server consolidations globally Lead server and storage refreshes with business, operations, technical teams, and vendors Presented Bi-weekly Sponsor presentations to Sr..

Tags for this Online Resume: Consumer Products, Acquisitions, Infrastructure, Sales, Sales Support, Accounting, Network Services, Networking, manufacturing, production, customer service, call center, Strategic Partnerships, Supply Chain, Vendor Management, Contract Negotiations, International, Startup, Business Development

Summary Seasoned IT professional with experience in legacy and IP telecommunications, service management, project management, vendor management Accomplishments * Led multiple successful implementations of hosted and premise call center systems and enterprise VoIP systems * Improved service department performance for ATI as Operations Manager * Primary support for major metropolitan region on behalf of a global technology co...

Tags for this Online Resume: Operations Management, POS, PCI, Vendor Management, System Administration, Entertainment, Data Center, Resource Management, Project Management, Program Management, Customer Service, Disaster Recovery, Infrastructure, Strategy, Construction, Telecom, Social Media, Websites, Digital Cinema, Digital Signage, Colo, Help Desk, Purchasing, Technical Support, Retail, Fast Service, Phone Systems, MPLS, DSL, T1, ADA, Restaurants, Inventory Control, Loss Prevention, Data Wiring, Interactive Kiosks, Change Management, Email Marketing, Sponsorships, Strategic Alliances, Distributed Resources, Collaboration, Nationwide Rollouts, Networking, Training, Policy Development, Documentation

Tags for this Online Resume: Support, Technical Support, Hewlett Packard, Management, SAP, SAP Basis, Technical Lead, Project Management, Services, drp, BCP, IT Operations, Vendor Management, SFDC, PMO, Contract negotiations, SLA, Metrics, Lean Six Sigma, PMP, Change Mangement, Call Center, Resource Planning, process development

Areas of Expertise * Account Management * AirWatch * AIX * Program Management * ITIL * Cloud Services * SAP * Contract Management * Data Center Management * Retail Support * System Conversion * Risk Analysis * Vendor Relations * Budgeting * Infrastructure Arch

Tags for this Online Resume: Project Management, Network Management, Customer Services, Call Center, Technical Analysis, Desktop Support, VoIP, Vendor Alliance Manager, Account Manager, Deployment Manager

Tags for this Online Resume: Telecommunications, Technical Support, Contact Center, Technical Training, Executive Escalations, Engineering, Operations, Contracts, Professional Services, Process Engineering, Vendor Management

Tags for this Online Resume: Management, Vendor Management, Complaints, Data Analysis, Firewall, Documentation, Quality Assurance, management development, partner manager, global support operations, call center consulting, remote work, director of training, tqm

Tags for this Online Resume: Change Management, Systems Administration, IT Security / Forensics, Cost / Expense Control, Technical Direction / Support, Budget Planning, Data Center Management, IT Auditing, Vendor Relations, Project Management, Team Mentoring / Development, Team Leadership, Storage Management / Administration, Disaster Recovery / Data Archive, Database Management, Compliance, IT Management

Developed an overall IT Strategy that lined up with business goals as outlined and approved by Senior Management Partnered with Department Supervisors to support their technology needs Managed all aspects of Information Technology systems Managed all IT employees Responsible for delivering customer satisfaction from the IT department Project Manager of all Information Technology related projects Managed and coordinated all IT Vendors Coordinated all clinic setups and relocation of all computer, telephony and network infrastructure Reviewed and approved all IT expenditures Recommendation for technology solutions by assessing needs and providing justification for equipment and service purchase and updates Created and maintained IT Policies and Procedures Maintained working knowledge of all applicable policies and procedures Created and presented to executive staff future network upgrades including MPLS, VOIP, and centralized data solution within an offsite data center.

The Vitamin Shoppe Customer Care Call Center (City, NJ) 10 / 2003 — 6/2007 Technical Product Information Agent / Customer Care Associate • Oversaw all product inquiries and ensured accurate, coordinated corporate responses • Trained, managed, and supported Customer Care team and Retail Communications group • Researched and implemented product information changes with developers and vendors • Provided timely resolutions for client health complaints and product defects • Tracked late or lost shipments and corresponded with mail carriers to remedy errors • Processed returns, freight claims, and other transactions in an accurate manner • Served as liaison with vendors, retail stores, customers, and Better Business Bureau • Performed all duties in a professional, positive, and timely manner

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posicenter operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posiCenter Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posicenter activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

9:30 am Where: TowneBank, 984 First Colonial Rd. Virginia Beach Richmond Real Estate Investors & Wholesalers Group http://www.richmondinvestorgroup.org Contact: Moe Mathews Telephone: [phone] When: 1st Thursday of each month, 6:30 pm Where: 15430 Pouncey Tract Rd., Rockville Richmond REIA http://www.richmondreia.org Contact: Moe Mathews Telephone: [phone] When: 1st Thursday of each month, 7:00 pm Where: 15430 Pouncey Tract Rd., Rockville Richmond Apartment Owners Association Contact: David Franke Telephone: [phone] When: First Tuesday of every month, Noon Where: Westwood Club, Richmond RE Wealth Group Contact: Corey Taylor Telephone: [phone] When: 4th Tuesday of each month, 7:00 pm Where: 147 Garrisonville Rd., Stafford Tri-City Investment Club Contact: David Ilori Telephone: [phone] When: Every other Monday, 7:00 pm to 9:00 pm Where: 4936 Lippingham Dr., Chester DC / Virginia Real Estate Investors Group http://www.dcvareig.com Contact: Sandy Schaefer Telephone: [phone] When: 3rd Saturday of each month, 9:00 am Where: Westgate Training Center, Chantilly, Virginia (near Dulles Expo at Intersection of Rt. 50 & Rt. 28) Washington REIA Network Contact: John Peterson Telephone: [phone] When: Six times per year, 6:00 pm Meet the Vendors, 7:00 pm Deals and Steals, 7:30 pm Main Speaker Where: Tyson's Corner Marriott, Tyson's Corner RESIN, Real Estate Support & Information Network Contact: Lorenzo Myers Telephone: [phone] When: Every Wednesday, 7:00 pm Where: IHOP, Midlothian Turnpike, Richmond Millionaire Networking Group Dulles REIA http://www.mngdulles.com Contact: Todd Morgan Telephone: [phone] When: 2nd Tuesday of each month (except holidays), 6:00 pm Networking, 7:00 pm Program Where: Old Dominion University N. VA Campus, 21335 Signal Hill Plaza # 300, Sterling Richmond Real Estate Club http://www.waynesclub.org Contact: Wayne Walter Telephone: [phone] When: Last Monday of each month, 10:00 am Where: Upstairs Ukrop's Eatery on Midlothian, Richmond Richmond Real Estate Investors Networking Group (RING) http://www.meetup.com/RichmondRING/events/125316392/ Contact: David Kern Telephone: [phone] When: 2nd Thursday of each month, 6:15 pm to 9:15 pm Where: Aloft Hotel in West Broad Village, Richmond Networking Group for Real Estate Professionals and Enthusiasts Contact: Abdullah Ayazi Telephone: [phone] When: 2nd Tuesday of each month, 7:00 pm to 9:00 pm Where: 21036 Tripleseven Rd. 3rd Floor, Sterling Central Virginia Real Estate Investment Association Contact: Suzanne Crawford Telephone: [phone] When: 3rd Tuesday of each month, 6:00 pm doors open, 6:30 pm meeting Where: 2309 Bedfore Ave., Lynchburg Peninsula Real Estate Investors Association http://www.peninsulaREIA.com Contact: Theresa Holland Telephone: [phone] When: 2nd Tuesday of each month, 6:00 pm Where: Hampton Clarion Hotel on Mercury Blvd., Hampton Foreclosure Prevention Council of America Contact: Mike Cheatwood Telephone: [phone] When: 4th Tuesday of each month, 7:00 pm Where: Crowne Plaza Hotel, 4453 Bonney Rd., Virginia Beach Charlottesville Area Real Estate Investors Networking Group Contact: Hobby Parent Telephone: [phone] When: 1st Tuesday of each month, 6:00 pm Where: 550 Hillsdale Dr., Charlottesville Washington Metro REIA http://www.wmreia.com Contact: Ed Rooney Telephone: [phone] When: Normally 4th Saturday of each month, 8:30 am to noon Where: Hilton Hotel, Alexandria SW Virginia Real Estate Investors Club Contact: Ralph Cummings Telephone: [phone] When: 1st Wednesday of each month, 7:00 pm Where: Macado's, Radford Fredericksburg REIA Contact: Guy Prudhomme Telephone: [phone] When: Tuesday closest to the 15th of each month, 6:00 pm Where: ReMax Bravo, 10401 Courthouse Rd., Spotsylvania Real Estate Investors of Virginia http://www.reiofvirginia.com/ Contact: Dallas Powell Telephone: [phone] When: Every Tuesday, 6:30 pm to 8:00 pm Where: Frank's Italian Restaurant, Roanoke District REIA http://districtreia.com/